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Customer Service Representative Intern Jobs in Riverside, CA

Customer Service Representative

Murrieta, CA

$16.25 - $22.25/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Customer Service Representative

Eastvale, CA ยท On-site

$31 - $33.86/hr

Customer Service Representative (CSR) Wastequip is seeking a Customer Service Representative (CSR) to support the Wastebuilt division within a contact center environment. This role is responsible for ...

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Job Overview Customer Service Representatives for providing information about our products including availability, price, applications, limitations, and installation recommendations. You are also ...

Medical Benefits Daily Tasks As a Customer Service Representative, your day will include: * Leading and mentoring a team of customer service representatives to achieve superior service quality.

Customer Service Representative

Eastvale, CA ยท On-site

$16.75 - $22.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Perris, CA ยท On-site

$16.25 - $22.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Chino, CA ยท On-site

$17 - $23/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Showing results 21-40

Customer Service Representative Intern information

What are the key skills and qualifications needed to thrive as a customer service representative intern?

To thrive as a Customer Service Representative Intern, you need strong communication skills, basic problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, active listening, and a positive attitude help interns build rapport and resolve issues effectively. These skills are crucial for delivering excellent customer experiences and supporting business reputation and retention.

What is a customer service representative intern?

Customer Service Representative Interns are individuals who are gaining practical experience in assisting customers, resolving issues, and supporting the customer service team of a company. Their responsibilities typically include answering inquiries, processing orders, and learning company protocols for handling customer complaints. As interns, they are mentored by experienced staff and receive training to develop communication, problem-solving, and organizational skills. This role helps prepare them for future full-time positions in customer service or related fields.

What are some common challenges faced by customer service representative interns, and how can they effectively overcome them?

Customer Service Representative Interns often encounter challenges such as handling difficult customers, quickly learning company policies and systems, and balancing multiple inquiries simultaneously. To overcome these, it's important to actively listen to customer concerns, seek guidance from experienced team members, and utilize available training resources. Developing strong communication skills and maintaining a positive attitude can also help interns build confidence and deliver excellent service, even in high-pressure situations.
What are the most commonly searched types of Customer Service Representative jobs in Riverside, CA? The most popular types of Customer Service Representative jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Customer Service Representative Intern jobs? Cities near Riverside, CA with the most Customer Service Representative Intern job openings:
Infographic showing various Customer Service Representative Intern job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Customer Service Representative

CSN Collision

Rancho Cucamonga, CA โ€ข On-site

$16.25 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago


Job description

The Customer Service Rep (CSR) is the first and last point of contact with Auto Collision Group, Inc. customers. The CSR will play an integral role in delivering the highest quality of service to everyone who contacts ACG and walks through body shop. In this role, the CSR is responsible for checking in customers, their vehicles and for keeping the customer informed and updated on the process. Managing and organizing rentals, speaking to insurance companies on behalf of our customers and maintaining Dealer relations. Managing the telephones is a priority; helping the customer as much as possible and then transferring calls, taking messages, and making outbound calls to customers and to ACG vendors
Requirements
โ€ข Greet customers in a friendly and inviting manner by phone and in person.
โ€ข Properly secure repair authorizations for customer vehicle repair.
โ€ข Create customer files.
โ€ข Collect and update all customer information.
โ€ข Handle clerical aspects of Insurance Claims and Supplements.
โ€ข Open repair orders in estimating system.
โ€ข Confirm coverage and deductibles with insurance companies for all repair orders.
โ€ข Update customer on vehicle status two to three times a week and update notes in estimating system.
โ€ข Handle customer complaints with integrity and poise. Escalate call to upper management if unable to resolve the issue.
โ€ข Meet daily with Estimator and Production Manager to ensure accurate updates are given.
โ€ข Update car rental program daily.
โ€ข Receive cash, checks and credit card payments from customers. Record payments in estimating system.
โ€ข Assist with closing files for delivery.
โ€ข Check the exceptions tab in estimating system throughout the repair process.
โ€ข Ensure all parts have been received and invoices are posted.
โ€ข Confirm all labor has been assigned accordingly.
โ€ข Schedule estimate appointments, vehicle drop off and vehicle pick up appointments.
โ€ข Deliver customer vehicles.
โ€ข Collect payments (i.e. deductibles, insurance drafts, etc.).
โ€ข Walk customer to their vehicle and review the repairs that were done on the vehicle. Escalate questions as needed with shop Estimator.
โ€ข Clerical duties (i.e. filing, faxing, photocopying, scanning, etc.)
โ€ข Maintains clean office environment. May be required to perform light cleaning duties such as sweeping, mopping, wiping, dusting etc. in the facility
โ€ข Conducts routine tasks as directed
โ€ข Closely supervised with little latitude for independent judgment
Benefits
401k Match
Vacation
Sick Pay
Holiday
Medical, dental, Vision Insurance