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Customer Service Representative Farmers Insurance information

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How much do customer service representative farmers insurance jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for customer service representative farmers insurance in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Farmers Insurance vs Claims Adjuster?

AspectCustomer Service Representative Farmers InsuranceClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing and certifications often required
Work EnvironmentOffice setting, call centers, or remote workField and office settings, inspecting damages and interviewing claimants
Employer & Industry UsageCustomer support for policyholders, sales, and serviceEvaluating insurance claims, determining coverage, and settlement

Customer Service Representatives at Farmers Insurance primarily handle policy inquiries, provide support, and assist customers over the phone or online. Claims Adjusters focus on investigating and settling insurance claims. While both roles require strong communication skills and insurance knowledge, Claims Adjusters typically have additional certifications and perform more investigative work. Understanding these differences helps job seekers identify the right career path within the insurance industry.

What are Customer Service Representatives at Farmers Insurance?

Customer Service Representatives at Farmers Insurance are professionals who assist customers with their insurance needs, including answering questions about policies, processing claims, and providing billing support. They act as a primary point of contact between the company and policyholders, ensuring clients receive timely and accurate information. Their goal is to deliver excellent customer service while addressing inquiries and resolving issues related to insurance products and services.

How does a Customer Service Representative at Farmers Insurance typically collaborate with other departments to resolve customer issues?

As a Customer Service Representative at Farmers Insurance, you’ll frequently work with claims adjusters, underwriters, and sales agents to address customer inquiries and policy concerns. Collaboration often involves gathering background information from clients, clarifying policy details, and relaying complex issues to the appropriate specialists for resolution. This teamwork ensures customers receive timely, accurate assistance and helps you expand your understanding of insurance processes, which can support career advancement within the company.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at Farmers Insurance, and why are they important?

To thrive as a Customer Service Representative at Farmers Insurance, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, insurance policy systems, and sometimes a state insurance license are commonly required. Active listening, patience, and a positive attitude help representatives build rapport and effectively resolve client concerns. These skills ensure customer satisfaction, policy accuracy, and contribute to client retention in a competitive insurance industry.
More about Customer Service Representative Farmers Insurance jobs
What cities are hiring for Customer Service Representative Farmers Insurance jobs? Cities with the most Customer Service Representative Farmers Insurance job openings:
What job categories do people searching Customer Service Representative Farmers Insurance jobs look for? The top searched job categories for Customer Service Representative Farmers Insurance jobs are:
Customer Service Representative Farmers Insurance jobs near you
Infographic showing various Customer Service Representative Farmers Insurance job openings in the United States as of May 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Farmers Insurance Sales Representative

Tara Schukert Farmers Insurance

Martin, TN • On-site

$30K - $60K/yr

Full-time

Dental, Vision, PTO

Posted 24 days ago

Job description

Are you looking to grow? So are we! Tara Schukert Farmers Insurance in Martin, Tennessee, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Insurance Sales Rep. In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today!


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Dental Insurance

Vision Insurance

Hands on Training

Career Growth Opportunities

Leads provided

Monthly Incentives

Paid Holidays

Work-Life Balance

Bonus Opportunities


Responsibilities

A Successful Insurance Sales Representative will:


  • Develop insurance quotes, make sales presentations, and close sales
  • Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.
  • Thoroughly understand and follow all underwriting, rating and compliance requirements.

Requirements



  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • An active Property and Casualty License is a plus, must be willing to obtain license before start date (Licensing Assistance Provided)
  • Driven and goal-oriented individual.
  • Be capable of handling customer rejection.
  • No insurance experience required but must be willing to learn