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Customer Service Representative Farmers Insurance Jobs

Farrmers Insurance

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Insurance Customer Service Representative

San Diego, CA · On-site

$42K - $59K/yr

Busy Farmers Insurance office seeks F/T Customer Service Rep. * Processing policy transactions, billing, coverage, claims * Cross selling * Helping agent processing applications and renewals

Farrmers Insurance

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Insurance Customer Service Representative

San Diego, CA · On-site

$42K - $59K/yr

Busy Farmers Insurance office seeks F/T Customer Service Rep. * Processing policy transactions, billing, coverage, claims * Cross selling * Helping agent processing applications and renewals

Farrmers Insurance

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Insurance Customer Service Representative

Coronado, CA · On-site

$42K - $58K/yr

We are a busy, well-established Farmers Insurance agency looking for a reliable, detail-oriented Customer Service Representative to join our team full-time! This role is the backbone of our office.

Farrmers Insurance

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Customer Service Representative -Insurance

San Diego, CA · On-site

$17.25 - $23.25/hr

We are a busy, well-established Farmers Insurance agency looking for a reliable, detail-oriented Customer Service Representative to join our team full-time! This role is the backbone of our office.

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Customer Service Representative Farmers Insurance information

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How much do customer service representative farmers insurance jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for customer service representative farmers insurance in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Farmers Insurance vs Claims Adjuster?

AspectCustomer Service Representative Farmers InsuranceClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing and certifications often required
Work EnvironmentOffice setting, call centers, or remote workField and office settings, inspecting damages and interviewing claimants
Employer & Industry UsageCustomer support for policyholders, sales, and serviceEvaluating insurance claims, determining coverage, and settlement

Customer Service Representatives at Farmers Insurance primarily handle policy inquiries, provide support, and assist customers over the phone or online. Claims Adjusters focus on investigating and settling insurance claims. While both roles require strong communication skills and insurance knowledge, Claims Adjusters typically have additional certifications and perform more investigative work. Understanding these differences helps job seekers identify the right career path within the insurance industry.

What are Customer Service Representatives at Farmers Insurance?

Customer Service Representatives at Farmers Insurance are professionals who assist customers with their insurance needs, including answering questions about policies, processing claims, and providing billing support. They act as a primary point of contact between the company and policyholders, ensuring clients receive timely and accurate information. Their goal is to deliver excellent customer service while addressing inquiries and resolving issues related to insurance products and services.

How does a Customer Service Representative at Farmers Insurance typically collaborate with other departments to resolve customer issues?

As a Customer Service Representative at Farmers Insurance, you’ll frequently work with claims adjusters, underwriters, and sales agents to address customer inquiries and policy concerns. Collaboration often involves gathering background information from clients, clarifying policy details, and relaying complex issues to the appropriate specialists for resolution. This teamwork ensures customers receive timely, accurate assistance and helps you expand your understanding of insurance processes, which can support career advancement within the company.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at Farmers Insurance, and why are they important?

To thrive as a Customer Service Representative at Farmers Insurance, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, insurance policy systems, and sometimes a state insurance license are commonly required. Active listening, patience, and a positive attitude help representatives build rapport and effectively resolve client concerns. These skills ensure customer satisfaction, policy accuracy, and contribute to client retention in a competitive insurance industry.
More about Customer Service Representative Farmers Insurance jobs
What cities are hiring for Customer Service Representative Farmers Insurance jobs? Cities with the most Customer Service Representative Farmers Insurance job openings:
What job categories do people searching Customer Service Representative Farmers Insurance jobs look for? The top searched job categories for Customer Service Representative Farmers Insurance jobs are:
Customer Service Representative Farmers Insurance jobs near you
Infographic showing various Customer Service Representative Farmers Insurance job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative - Farmers Insurance

Wang Agency-Farmers Insurance

San Antonio, TX • On-site

$27K - $40K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 24 days ago

Job description

Are you ready to join a dedicated team and build a fulfilling career in customer service? Farmers Insurance Wang Agency is seeking a motivated and customer-oriented Customer Service Representative to become a vital part of our agency. In this role, you will play a key role in assisting clients with their insurance needs and fostering positive relationships.

As a Customer Service Representative, you'll handle inbound calls from customers needing assistance with their policies and occasionally make outbound calls to ensure customer satisfaction. This position is excellent for individuals with strong communication skills and a passion for helping others.

About Our Agency

At Farmers Insurance Wang Agency, we are committed to fostering a supportive and collaborative environment for our team. We recognize achievements and encourage professional development. Whether you have experience in the insurance industry or are new to the field, we provide training and resources to ensure your success.


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Career Growth Opportunities

Mon-Fri Schedule

Paid Time Off (PTO)

Flexible Schedule

Dental Insurance

Vision Insurance

Hands on Training

Life Insurance

Health Insurance


Responsibilities

Core Duties:

  • Manage inbound customer calls to assist with policy inquiries, updates, and service-related questions.
  • Conduct outbound calls to follow up with customers and ensure their needs are met.
  • Utilize your knowledge of insurance products to provide accurate and efficient service.
  • Develop and maintain strong relationships with clients, ensuring a high level of satisfaction.
  • Stay informed on product offerings and industry regulations to provide accurate information.

Requirements

We are looking for candidates who are enthusiastic about customer service, proactive, and professional. The ideal Customer Service Representative will possess:

  • Bilingual skills (preferred but not required).
  • Previous experience in the insurance industry (preferred, but not mandatory).
  • Strong communication and interpersonal skills.
  • A commitment to providing exceptional service to clients.

Why Join Our Team?

We are dedicated to helping you succeed. As a Customer Service Representative with Farmers Insurance Wang Agency, you will be part of a supportive team environment. We offer opportunities for career advancement and development within the insurance industry.

Apply today and take the first step toward a meaningful career with us!