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Customer Service Representative Farmers Insurance Jobs

Farrmers Insurance

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Licensed Insurance Account Manager

San Diego, CA · On-site

$42K - $59K/yr

We are a busy, well-established Farmers Insurance agency looking for a reliable, detail-oriented Customer Service Representative to join our team full-time! This role is the backbone of our office.

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How much do customer service representative farmers insurance jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for customer service representative farmers insurance in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Farmers Insurance vs Claims Adjuster?

AspectCustomer Service Representative Farmers InsuranceClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing and certifications often required
Work EnvironmentOffice setting, call centers, or remote workField and office settings, inspecting damages and interviewing claimants
Employer & Industry UsageCustomer support for policyholders, sales, and serviceEvaluating insurance claims, determining coverage, and settlement

Customer Service Representatives at Farmers Insurance primarily handle policy inquiries, provide support, and assist customers over the phone or online. Claims Adjusters focus on investigating and settling insurance claims. While both roles require strong communication skills and insurance knowledge, Claims Adjusters typically have additional certifications and perform more investigative work. Understanding these differences helps job seekers identify the right career path within the insurance industry.

What are Customer Service Representatives at Farmers Insurance?

Customer Service Representatives at Farmers Insurance are professionals who assist customers with their insurance needs, including answering questions about policies, processing claims, and providing billing support. They act as a primary point of contact between the company and policyholders, ensuring clients receive timely and accurate information. Their goal is to deliver excellent customer service while addressing inquiries and resolving issues related to insurance products and services.

How does a Customer Service Representative at Farmers Insurance typically collaborate with other departments to resolve customer issues?

As a Customer Service Representative at Farmers Insurance, you’ll frequently work with claims adjusters, underwriters, and sales agents to address customer inquiries and policy concerns. Collaboration often involves gathering background information from clients, clarifying policy details, and relaying complex issues to the appropriate specialists for resolution. This teamwork ensures customers receive timely, accurate assistance and helps you expand your understanding of insurance processes, which can support career advancement within the company.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at Farmers Insurance, and why are they important?

To thrive as a Customer Service Representative at Farmers Insurance, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, insurance policy systems, and sometimes a state insurance license are commonly required. Active listening, patience, and a positive attitude help representatives build rapport and effectively resolve client concerns. These skills ensure customer satisfaction, policy accuracy, and contribute to client retention in a competitive insurance industry.
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What cities are hiring for Customer Service Representative Farmers Insurance jobs? Cities with the most Customer Service Representative Farmers Insurance job openings:
What job categories do people searching Customer Service Representative Farmers Insurance jobs look for? The top searched job categories for Customer Service Representative Farmers Insurance jobs are:
Customer Service Representative Farmers Insurance jobs near you
Infographic showing various Customer Service Representative Farmers Insurance job openings in the United States as of June 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Sales Rep- Farmers Insurance

Farmers Insurance District 05

Simi Valley, CA • On-site

$19 - $24/hr

Full-time

Posted 3 days ago

Job description

The Farmers Pacific District is looking for a motivated and outgoing Sales Producer to join our growing team! If you enjoy connecting with people, building relationships, and working in a fast-paced sales environment, this could be a great fit for you.


In this role, youll focus on generating new business, helping clients find the right insurance coverage, and growing your income through commissions and bonuses. We provide hands-on training, mentorship, and support to help you succeed and build a rewarding career in insurance sales. There are positions open all over Ventura County and the San Fernando Valley Area!


Benefits

Hourly Base Salary + Commission + Bonus Opportunities

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Licensing Help

Bonus Opportunities


Responsibilities

Prospect and generate new leads through calls, networking, referrals, and outreach

Build relationships with new and existing clients

Educate customers on insurance products and coverage options

Meet monthly sales goals and performance expectations

Maintain organized records of sales activity and customer interactions

Learn and promote Farmers insurance products including home, auto, life, and commercial coverage


Requirements

Excellent communication and people skills

Sales or customer service experience preferred

Goal-oriented and motivated by performance incentives

Basic computer and organizational skills

Insurance license required (we provide guidance to help you get licensed quickly)