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Customer Service Representative Farmers Insurance Jobs

Farrmers Insurance

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Insurance Customer Service Representative

San Diego, CA · On-site

$42K - $59K/yr

We are a busy, well-established Farmers Insurance agency looking for a reliable, detail-oriented Customer Service Representative to join our team full-time! This role is the backbone of our office.

Farrmers Insurance

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Customer Service Representative -Insurance

Del Mar, CA · On-site

$16.75 - $23/hr

We are a busy, well-established Farmers Insurance agency looking for a reliable, detail-oriented Customer Service Representative to join our team full-time! This role is the backbone of our office.

Farrmers Insurance

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Licensed Insurance Account Manager

San Diego, CA · On-site

$42K - $59K/yr

We are a busy, well-established Farmers Insurance agency looking for a reliable, detail-oriented Customer Service Representative to join our team full-time! This role is the backbone of our office.

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Customer Service Representative Farmers Insurance information

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How much do customer service representative farmers insurance jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for customer service representative farmers insurance in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Farmers Insurance vs Claims Adjuster?

AspectCustomer Service Representative Farmers InsuranceClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing and certifications often required
Work EnvironmentOffice setting, call centers, or remote workField and office settings, inspecting damages and interviewing claimants
Employer & Industry UsageCustomer support for policyholders, sales, and serviceEvaluating insurance claims, determining coverage, and settlement

Customer Service Representatives at Farmers Insurance primarily handle policy inquiries, provide support, and assist customers over the phone or online. Claims Adjusters focus on investigating and settling insurance claims. While both roles require strong communication skills and insurance knowledge, Claims Adjusters typically have additional certifications and perform more investigative work. Understanding these differences helps job seekers identify the right career path within the insurance industry.

What are Customer Service Representatives at Farmers Insurance?

Customer Service Representatives at Farmers Insurance are professionals who assist customers with their insurance needs, including answering questions about policies, processing claims, and providing billing support. They act as a primary point of contact between the company and policyholders, ensuring clients receive timely and accurate information. Their goal is to deliver excellent customer service while addressing inquiries and resolving issues related to insurance products and services.

How does a Customer Service Representative at Farmers Insurance typically collaborate with other departments to resolve customer issues?

As a Customer Service Representative at Farmers Insurance, you’ll frequently work with claims adjusters, underwriters, and sales agents to address customer inquiries and policy concerns. Collaboration often involves gathering background information from clients, clarifying policy details, and relaying complex issues to the appropriate specialists for resolution. This teamwork ensures customers receive timely, accurate assistance and helps you expand your understanding of insurance processes, which can support career advancement within the company.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at Farmers Insurance, and why are they important?

To thrive as a Customer Service Representative at Farmers Insurance, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, insurance policy systems, and sometimes a state insurance license are commonly required. Active listening, patience, and a positive attitude help representatives build rapport and effectively resolve client concerns. These skills ensure customer satisfaction, policy accuracy, and contribute to client retention in a competitive insurance industry.
More about Customer Service Representative Farmers Insurance jobs
What cities are hiring for Customer Service Representative Farmers Insurance jobs? Cities with the most Customer Service Representative Farmers Insurance job openings:
What job categories do people searching Customer Service Representative Farmers Insurance jobs look for? The top searched job categories for Customer Service Representative Farmers Insurance jobs are:
Customer Service Representative Farmers Insurance jobs near you
Infographic showing various Customer Service Representative Farmers Insurance job openings in the United States as of June 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative - Farmers Insurance

Ivan Chapa Farmers Insurance

San Antonio, TX • On-site

$40K - $55K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 6 days ago

Job description

Are you motivated by results, enjoy building strong client relationships, and want a career where your effort directly impacts your income? The Ivan Chapa Farmers Insurance Agency is looking for a driven Customer Service Representative to help expand our business and strengthen our client base.


In this role, you'll work with warm leads, reconnect with existing clients, identify coverage opportunities, and help ensure clients have the protection they need. This is a fast-paced, sales-focused position for someone who enjoys staying proactive, creating opportunities, and delivering outstanding customer experiences.


If you're competitive, goal-oriented, and ready to grow in a performance-driven environment, we'd love to meet you.


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities


Responsibilities
  • Help clients evaluate and select insurance solutions, including Auto, Home, Life, and Commercial coverage.
  • Develop lasting client relationships through exceptional service and proactive communication.
  • Manage inbound opportunities while actively seeking new business through referrals, networking, and outreach.
  • Stay informed on insurance products, carrier guidelines, and industry developments.
  • Prepare and present accurate quotes while educating clients on coverage options and policy benefits.
  • Conduct consistent follow-up with prospects and existing customers to strengthen retention and uncover additional opportunities.
  • Maintain all required insurance licenses and complete continuing education requirements as needed.

Requirements
  • Texas P&C License required.
  • Bilingual skills (preferred but not required).
  • Previous experience in the insurance industry (preferred).
  • High school diploma or equivalent
  • Computer efficient and comfortable with CRM tools
  • Strong work ethic and commitment to customer satisfaction.