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Customer Service Representative Credit Analyst Jobs

Transwest, Inc.

Credit Analyst

Denver, CO · On-site

You'll work closely with Sales and other teams to evaluate credit risk, support customer ... Analyze and underwrite commercial credit applications using financial statements, tax returns ...

Kirkpatrick Bank

CREDIT ANALYST II

Oklahoma City, OK · On-site

... high quality customer service to all of our customers and within our communities. In return ... Committed to Company Mission and Core ValuesThe above represents general responsibilities for the ...

Interface

Credit Analyst

Lagrange, GA · On-site

The position supports business operations by balancing risk mitigation with customer service and ... The Credit Analyst also plays a key role in ensuring order accuracy, resolving credit-related ...

Range Bank

Credit Analyst

Marquette, MI · On-site

As a Credit Analyst you will evaluate the risk of commercial loans by analyzing and preparing ... Exceptional customer service/interpersonal skills * Proficiency in current technology and Microsoft ...

BOGOTA SAVINGS BANK

Credit Analyst

Teaneck, NJ

$40K - $70K/yr

Our mission is to provide excellent customer service, affordable and efficient banking solutions ... About the Role As a Credit Analyst, you will play a critical role in supporting the Lending team by ...

Robert Half

Credit Analyst

Andrews, SC · On-site

$23.75 - $27.50/hr

We are looking for a Credit Analyst to support a manufacturing organization in Andrews, South ... Assess customer credit profiles by reviewing financial information, trade data, bank references ...

Xoriant Corporation

Credit Analyst

San Jose, CA · On-site

Credit Analyst Location: San Jose, CA (Onsite) Description The Ideal candidate will have experience ... Reconcile, research and resolve credit/billing discrepancies on customer''s A/R accounts * Posting ...

Socket.dev

Credit Analyst

Santa Cruz, CA · On-site

Delivery of relationship-based service with a solutions-driven focus sets us apart from the ... The Credit Analyst spreads financial statements, analyzes loan requests, and prepares credit ...

BizTek People, Inc.

Credit Analyst

Manhattan, NY · On-site

... customers \n \n Coordinate and communicate account information to external regulators (FRB, JFSA ... credit analysis \n \n Fluency in English and Japanese \n \n \n \n \n \n \n \n

Cornhusker Bank

Credit Analyst

Lincoln, NE · On-site

... customer and associate inquiries · Prepare monthly reports · Act as consultant for computer ... credit analyst experience with a financial institution required or equivalent experience in a ...

United Prairie Bank

Credit Analyst

Mankato, MN · On-site

$27.34 - $40.45/hr

United Prairie Bank is hiring a Credit Analyst. This position is full-time, Monday - Friday. This ... Deliver an exceptional customer service experience. * Problem solving skills to find effective ...

WorldWide Electric Corp

Credit Analyst

Fairport, NY · On-site

$50K/yr

The Credit Analyst will work with the accounting team to ensure customer payments are entered accurately and timely and that credit requests are handled effectively. This position is located in ...

Tradition Capital Bank

Credit Analyst

Scottsdale, AZ · On-site

$100K - $150K/yr

Demonstrated commitment to defect free, timely, and caring customer service * Able to perform at a ... The work environment characteristics described here are representative of those an employee ...

UW Credit Union

Senior Credit Analyst

Madison, WI · On-site

Overview The Senior Credit Analyst plays a key role in the Investment Property Lending (IPL ... customer service (internal & external) skills. * Communicate verbally and in writing with borrowers ...

gpac

Credit Analyst

Oklahoma City, OK · On-site

Position Overview We are seeking a Credit Analyst to support the commercial lending team with ... Evaluate cash flow, debt service coverage, leverage, liquidity, and collateral. * Monitor existing ...

Chino Commercial Bank

Commercial Credit Analyst

Chino, CA · On-site

$22 - $27/hr

Our Mission is to provide exceptional customer service to make a difference in the lives of our ... May represent the Bank in various community, civic, and community reinvestment functions to further ...

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Customer Service Representative Credit Analyst information

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How much do customer service representative credit analyst jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for customer service representative credit analyst in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

How does a customer service representative credit analyst balance customer inquiries with credit risk assessments during a workday?

Customer Service Representative Credit Analysts often split their time between handling customer inquiries and performing credit risk evaluations. They are expected to respond promptly and professionally to customer requests, while also reviewing credit applications, analyzing credit data, and making recommendations regarding credit limits or approvals. Balancing these tasks requires strong organizational and multitasking skills, as well as the ability to communicate complex credit decisions in a customer-friendly manner. Collaboration with colleagues in risk management, sales, and collections is common to ensure accurate assessments and provide high-quality service.

What are the key skills and qualifications needed to thrive as a customer service representative credit analyst?

To thrive as a Customer Service Representative Credit Analyst, you need a solid understanding of credit principles, financial analysis, and customer service, often supported by a relevant degree or experience in finance or business. Familiarity with credit management software, CRM systems, and data analysis tools is typically required. Strong communication, problem-solving abilities, and attention to detail distinguish top performers in this role. These competencies ensure accurate credit assessments, effective client interactions, and reduced risk for the organization.

What is the difference between Customer Service Representative Credit Analyst vs Customer Service Representative Loan Processor?

AspectCustomer Service Representative Credit AnalystCustomer Service Representative Loan Processor
Required CredentialsHigh school diploma; some roles may prefer finance or related certificationsHigh school diploma; knowledge of loan processing preferred
Work EnvironmentBanking, finance firms, credit departmentsMortgage companies, banks, lending institutions
Employer & Industry UsageFinancial institutions assessing credit riskLoan processing departments handling application documentation
Common Search & Comparison IntentUnderstanding roles related to credit evaluationDifferences in loan processing and customer service tasks

The Customer Service Representative Credit Analyst focuses on evaluating creditworthiness and analyzing financial data, while the Customer Service Representative Loan Processor handles the administrative aspects of loan applications. Both roles require customer interaction but differ in their core responsibilities and industry focus.

Are customer service representative credit analysts paid well?

Customer Service Representative Credit Analysts typically earn a median salary that varies by experience and location, with many earning around $40,000 to $60,000 annually. Compensation can increase with certifications, advanced skills, and years of experience in credit analysis and customer service roles.

How much does a customer service representative credit analyst earn?

A customer service representative credit analyst typically earns between $40,000 and $60,000 annually, depending on experience, location, and the employer. Entry-level positions may start lower, while experienced analysts with specialized skills can earn higher salaries. Certifications such as the Credit Business Associate (CBA) can also influence earning potential.

What qualifications do you need to be a customer service representative credit analyst?

A customer service representative credit analyst typically needs a high school diploma or equivalent, with some roles preferring an associate's or bachelor's degree in finance, accounting, or a related field. Strong communication, analytical skills, and proficiency with credit reporting tools or software are important, along with knowledge of credit laws and regulations.

What cities are hiring for Customer Service Representative Credit Analyst jobs?

Cities with the most Customer Service Representative Credit Analyst job openings:

What states have the most Customer Service Representative Credit Analyst jobs?

States with the most job openings for Customer Service Representative Credit Analyst jobs include:

What are popular job titles related to Customer Service Representative Credit Analyst jobs?

For Customer Service Representative Credit Analyst jobs, the most frequently searched job titles are:

Infographic showing various Customer Service Representative Credit Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Credit Analyst

Los Angeles, CA • On-site

Westlake Financial Services - Corporate
Finance and Insurance • 1 - 5K employees
Learn more about Westlake Financial Services - Corporateexternal

$18.47/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

CREDIT ANALYST 
Los Angeles, CA | On-site

Responsible for all aspects of underwriting in the Acquisitions unit to affect maximum possible profitability on a Westlake Financial deal. Focus on process and performance improvement and assume leadership responsibilities of the team as needed.  Reports to Regional Originations Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

All aspects of underwriting including credit report analysis, income calculation, book value calculation, scoring of the buy program, analyzing stips for validity (not fraudulent), and in general assuring that the deal “makes sense” for Westlake to put on the books.

  • Interacts with customers, dealers, field reps, and various other outside entities (employers, other creditors, etc.) to fully investigate and disposition the deal. Investigate any potential fraudulent stipulations or applications as needed.
  • Accountable for deal performance through tracking of early charge-offs in buyer’s portfolio. Directly supervises his/her DSR. Return on Assets will be measured for all deals booked.
  • Providing excellent customer service to all dealers and sales reps
  • Making and receiving a large volume of calls
  • Calling Westlake dealerships for a variety of support- and sales and credit-related issues.
  • Managing e-mails & faxes, inbound and outbound calls effectively.
  • Generating and distributing reports

 ESSENTIAL KNOWLEDGE, SKILLS & LICENSES: 

  • Must have excellent communication/interpersonal skills
  • Solid Critical thinking abilities
  • Able to problem-solve
  • Supervision/leadership abilities
  • Ability to work under pressure and in a fast-paced environment
  • Ability to adapt to change
  • Strong communication skills (Written and Verbal)
  • Detail-oriented
  • Exceptional time management & organizational skills
  • Windows (98, 2000, XP, Vista)
  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Quickly analyze situations and make decisions
  • Ability to multi-task and excel in a fast-paced environment

Pay Rate:

  • $18.47 per hour plus bonus
  • The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.

What benefits do we offer? 

  • Medical, Dental, and Vision benefits
  • Life Insurance and Long-term disability plans
  • Flexible Spending Account
  • 401K matching
  • Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching
  • Wellness Programs
  • Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
  • Career Path Opportunities
  • Discounts on Parks, Museums, Movie Tickets, and Attractions
  • Employee Loan Assistance
  • Annual Flu Shot
  • Paid Vacations Days
  • Paid Sick days
  • Paid holidays
  • HGym (available in our Los Angeles, CA & Dallas, TX office)
  • Rental Car Discounts, Dell Member Purchase Program
  • UKG Wallet

Acknowledgment 

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.

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