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Customer Service Representative Credit Analyst Jobs

TS Banking Group

Credit Analyst

Treynor, IA · On-site

Review customer information for completeness and accuracy, prior to performing credit reviews ... The physical demands described here are representative of those that must be met by an employee to ...

The Whiteside Agency

Credit Analyst

Boston, MA · On-site

$99K - $163K/yr

Taking care of our customers, our communities and each other. That's the Travelers Promise. By ... represents a broad range of salaries for this role across the country. The actual salary for this ...

ULINE

Credit Analyst

Kenosha, WI · On-site

$31/hr

Provide excellent customer service through phone and email communications related to credit decisions and account inquiries. * Analyze financial data, prepare reports, and present insights to ...

Farm Credit East

Credit Analyst Associate

Middlebury, VT · Hybrid

$55K - $80K/yr

... services revenue from 18,000 customers across our 8-state territory. We are One Team Working ... The Credit Analyst role is responsible for analyzing and effectively communicating strengths and ...

Farm Credit East

Credit Analyst Associate

Hornell, NY · Hybrid

$55K - $80K/yr

... services revenue from 18,000 customers across our 8-state territory. We are One Team Working ... The Credit Analyst role is responsible for analyzing and effectively communicating strengths and ...

Ballston Spa National Bank

Credit Analyst

Ballston Spa, NY · On-site

$56K - $85K/yr

The ideal candidate will have a minimum of 5 years' Commercial Credit Analyst experience coupled with the highest levels of customer service and follow-through. A proven track record of process ...

Lake Ridge Bank

Credit Analyst

Middleton, WI · On-site

Set up new customers on financial tracking system and set up ticklers for future collection ... Ability to represent the organization in a professional, positive manner PREFERRED QUALIFICATIONS:

Ballston Spa National Bank

Credit Analyst

Ballston Spa, NY · On-site

$56K - $85K/yr

The ideal candidate will have a minimum of 5 years' Commercial Credit Analyst experience coupled with the highest levels of customer service and follow-through. A proven track record of process ...

Farm Credit East

Credit Analyst Associate

Hudson, NY · Hybrid

$55K - $80K/yr

... services revenue from 18,000 customers across our 8-state territory. We are One Team Working ... The Credit Analyst role is responsible for analyzing and effectively communicating strengths and ...

AMAX

Credit Analyst

Fremont, CA · On-site

As a Credit Analyst, you will be responsible for assessming the creditworthiness of customers and ... With a global footprint spanning North America, Europe, and Asia, AMAX offers end-to-end services ...

Fox Valley Savings Bank

Credit Analyst

Fond Du Lac, WI · On-site

Help realize our vision 'To be the trusted lifetime financial partner of our customers, communities ... to excellence in financial services. Requirements Education Bachelor's degree in finance ...

Farm Credit East

Credit Analyst Associate

Enfield, CT · Hybrid

$55K - $80K/yr

... services revenue from 18,000 customers across our 8-state territory. We are One Team Working ... The Credit Analyst role is responsible for analyzing and effectively communicating strengths and ...

Austin Bank

Credit Analyst

Longview, TX · On-site

Exhibits superior customer service as an Austin Bank team member. Demonstrates high quality ... Prepares Credit Analysis which includes analysis of borrower and guarantor financial statements ...

Franklin Sports

Credit Analyst

Stoughton, MA · On-site

$60 - $80/hr

This individual must be highly customer-service oriented, proactive, and collaborative, with ... The physical demands described here are representative of those that must be met by an employee to ...

FinWise Bank

Credit Analyst

Murray, UT · On-site

$60 - $80/hr

Calculate debt service coverage and repayment capacity for commercial borrowers. Having experience ... Ability to clearly communicate deficiencies for timely resolution to balance customer needs with ...

West Coast Community Bank

Credit Analyst

Santa Cruz, CA · On-site

$27 - $30/hr

Delivery of relationship-based service with a solutions-driven focus sets us apart from the ... The Credit Analyst spreads financial statements, analyzes loan requests, and prepares credit ...

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Customer Service Representative Credit Analyst information

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How much do customer service representative credit analyst jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for customer service representative credit analyst in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

How does a customer service representative credit analyst balance customer inquiries with credit risk assessments during a workday?

Customer Service Representative Credit Analysts often split their time between handling customer inquiries and performing credit risk evaluations. They are expected to respond promptly and professionally to customer requests, while also reviewing credit applications, analyzing credit data, and making recommendations regarding credit limits or approvals. Balancing these tasks requires strong organizational and multitasking skills, as well as the ability to communicate complex credit decisions in a customer-friendly manner. Collaboration with colleagues in risk management, sales, and collections is common to ensure accurate assessments and provide high-quality service.

What are the key skills and qualifications needed to thrive as a customer service representative credit analyst?

To thrive as a Customer Service Representative Credit Analyst, you need a solid understanding of credit principles, financial analysis, and customer service, often supported by a relevant degree or experience in finance or business. Familiarity with credit management software, CRM systems, and data analysis tools is typically required. Strong communication, problem-solving abilities, and attention to detail distinguish top performers in this role. These competencies ensure accurate credit assessments, effective client interactions, and reduced risk for the organization.

What is the difference between Customer Service Representative Credit Analyst vs Customer Service Representative Loan Processor?

AspectCustomer Service Representative Credit AnalystCustomer Service Representative Loan Processor
Required CredentialsHigh school diploma; some roles may prefer finance or related certificationsHigh school diploma; knowledge of loan processing preferred
Work EnvironmentBanking, finance firms, credit departmentsMortgage companies, banks, lending institutions
Employer & Industry UsageFinancial institutions assessing credit riskLoan processing departments handling application documentation
Common Search & Comparison IntentUnderstanding roles related to credit evaluationDifferences in loan processing and customer service tasks

The Customer Service Representative Credit Analyst focuses on evaluating creditworthiness and analyzing financial data, while the Customer Service Representative Loan Processor handles the administrative aspects of loan applications. Both roles require customer interaction but differ in their core responsibilities and industry focus.

Are customer service representative credit analysts paid well?

Customer Service Representative Credit Analysts typically earn a median salary that varies by experience and location, with many earning around $40,000 to $60,000 annually. Compensation can increase with certifications, advanced skills, and years of experience in credit analysis and customer service roles.

How much does a customer service representative credit analyst earn?

A customer service representative credit analyst typically earns between $40,000 and $60,000 annually, depending on experience, location, and the employer. Entry-level positions may start lower, while experienced analysts with specialized skills can earn higher salaries. Certifications such as the Credit Business Associate (CBA) can also influence earning potential.

What qualifications do you need to be a customer service representative credit analyst?

A customer service representative credit analyst typically needs a high school diploma or equivalent, with some roles preferring an associate's or bachelor's degree in finance, accounting, or a related field. Strong communication, analytical skills, and proficiency with credit reporting tools or software are important, along with knowledge of credit laws and regulations.

What cities are hiring for Customer Service Representative Credit Analyst jobs?

Cities with the most Customer Service Representative Credit Analyst job openings:

What states have the most Customer Service Representative Credit Analyst jobs?

States with the most job openings for Customer Service Representative Credit Analyst jobs include:

What are popular job titles related to Customer Service Representative Credit Analyst jobs?

For Customer Service Representative Credit Analyst jobs, the most frequently searched job titles are:

Infographic showing various Customer Service Representative Credit Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Credit Analyst

Treynor, IA • On-site

TS Banking Group
Finance and Insurance • 51 - 200 employees
Learn more about TS Banking Groupexternal

Full-time

Medical, Dental, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description


TS Banking Group is seeking to hire a Credit Analyst. The Credit Analyst is responsible for analyzing the financial data of new and existing loans and preparing credit request displays and reviews of existing credits.
Education and experience preferred includes: Bachelor's degree (B. A.) from four-year college or university in the field of business with the major area of study in accounting, finance, business administration or other closely related discipline. Work experience and/or college coursework can be substituted for the Bachelor's degree. Possess a minimum of one year of professional work experience as a credit analyst or closely related field.
Position location: Hybrid/Company Geographic Footprint
Experience and Skills
Experience and Skills:
  • Undertake credit risk assessment and apply credit limits and terms in compliance with credit policy
  • Perform due diligence in support of all credit applications
  • Ensure credit structures adequately mitigate the respective credit risks
  • Review customer information for completeness and accuracy, prior to performing credit reviews
  • Prepare credit reports with detailed analysis and recommendations for management approval
  • Monitor credit exposure and performance of counterparties in order to facilitate proactive management of risks
  • Analyze new and existing credit files (e.g., enter data into database and/or spreadsheet computer applications; generate reports; collate data from reports; review balance sheet, income statement, etc. and calculate ratios in preparing credit review; submit review for lenders' modification; prepare final commentary and make decisions regarding assignment of loan rating; sign and archive credit review with loan file).
  • Create and run queries for Credit Administration staff.
  • Periodically attend joint calls with Market Presidents and lenders with potential and existing clients to help with interviewing applicants/borrowers and requesting specified information for loan applications, including: borrower's operation size and scope, operation decision makers and individuals involved, gathering obligor financial documents, and other information pertinent for proper evaluation of the loan application.
  • May participate in the training of new credit analysis employees.
  • Participate in Loan Board Report compilation. This includes, but is not limited to, new loan reports, reports of concentrations and participations, updates on progression of watch list loans, etc.
  • Prepare forms, reports, correspondence, memoranda, etc.; answer the telephone.
  • Ability to perform all other duties as assigned.
  • Comply with all banking and company regulations, policies, and procedures.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively present information and respond to questions from employees of company and the general public. Must possess good communication skills. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to operate the following: telephone, personal computer, printer, copy machine, fax machine. Working knowledge of word processing, spreadsheet, and database software programs. Advanced PC knowledge beneficial.
  • To effectively perform the job, must have reliable transportation to travel to and from work and other work-related events, meetings, interactions with clients, etc.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Position may require the ability to work before or after normal business hours, including weekends and overnight travel, to meet required deadlines and attend meetings and/or training programs.

#TSBankingGroup
Job Benefits
Competitive benefits package:
  • Health and dental insurance
  • Life insurance package
  • Generous PTO and holiday package
  • 401K contribution and match
  • Professional development expense allowance
  • Gym membership reimbursement
  • Tuition reimbursement
  • Paid volunteer time off (VTO)
  • Wellness program

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