Mayaguez, PR · On-site
$12 - $16/hr
Customer Care Representative Location: Mayaguez (Hybrid) Benefits: Medical, Dental, Vision, PTO ... Founded in 1998 on the idea that industry leaders needed a professional service, and workforce ...
Quick apply
Mayaguez, PR · On-site
$12 - $16/hr
Customer Care Representative Location: Mayaguez (Hybrid) Benefits: Medical, Dental, Vision, PTO ... Founded in 1998 on the idea that industry leaders needed a professional service, and workforce ...
San Juan, PR · On-site
$15.75 - $21.25/hr
Cust Care Rep I-Bilingual (US) Customer Care Representative I-Bilingual * This role requires ... Researches and analyzes data to address operational challenges and customer service issues.
San Juan, PR · On-site
$15.75 - $21.25/hr
Cust Care Rep I-Bilingual (US) Customer Care Representative I-Bilingual * This role requires ... Researches and analyzes data to address operational challenges and customer service issues.
$15.75 - $21.25/hr
Cust Care Rep I-Bilingual (US) Customer Care Representative I-Bilingual * This role requires ... Researches and analyzes data to address operational challenges and customer service issues.
$15.75 - $21.25/hr
Cust Care Rep I-Bilingual (US) Customer Care Representative I-Bilingual * This role requires ... Researches and analyzes data to address operational challenges and customer service issues.
PR · On-site
Works with the management team to react to customer service issues, customer complaints, and/or ... The characteristics described here are representative of those an employee encounters while ...
Works with the management team to react to customer service issues, customer complaints, and/or ... The characteristics described here are representative of those an employee encounters while ...
Works with the management team to react to customer service issues, customer complaints, and/or ... The characteristics described here are representative of those an employee encounters while ...
Works with the management team to react to customer service issues, customer complaints, and/or ... The characteristics described here are representative of those an employee encounters while ...
Works with the management team to react to customer service issues, customer complaints, and/or ... The characteristics described here are representative of those an employee encounters while ...
Works with the management team to react to customer service issues, customer complaints, and/or ... The characteristics described here are representative of those an employee encounters while ...
Works with the management team to react to customer service issues, customer complaints, and/or ... The characteristics described here are representative of those an employee encounters while ...
Works with the management team to react to customer service issues, customer complaints, and/or ... The characteristics described here are representative of those an employee encounters while ...
Works with the management team to react to customer service issues, customer complaints, and/or ... The characteristics described here are representative of those an employee encounters while ...
Works with the management team to react to customer service issues, customer complaints, and/or ... The characteristics described here are representative of those an employee encounters while ...
Works with the management team to react to customer service issues, customer complaints, and/or ... The characteristics described here are representative of those an employee encounters while ...
Works with the management team to react to customer service issues, customer complaints, and/or ... The characteristics described here are representative of those an employee encounters while ...
Works with the management team to react to customer service issues, customer complaints, and/or ... The characteristics described here are representative of those an employee encounters while ...
Works with the management team to react to customer service issues, customer complaints, and/or ... The characteristics described here are representative of those an employee encounters while ...
Works with the management team to react to customer service issues, customer complaints, and/or ... The characteristics described here are representative of those an employee encounters while ...
San Juan, PR · On-site
$10.50 - $12/hr
Responsibilities What do I do as a Guest Service Representatives? As our newest team member will be ... Ability to smile, acknowledges, greet and extend a warm welcome to each customer. * Ability to ...
San Juan, PR · On-site
$10.50 - $12/hr
Responsibilities What do I do as a Guest Service Representatives? As our newest team member will be ... Ability to smile, acknowledges, greet and extend a warm welcome to each customer. * Ability to ...
... Representative Sr (CAR Sr) will provide a high level of ... customer service by assisting both internal and external customers, through face-to-face ...
New
... Representative Sr (CAR Sr) will provide a high level of ... customer service by assisting both internal and external customers, through face-to-face ...
New
... Representative Sr (CAR Sr) will provide a high level of ... customer service by assisting both internal and external customers, through face-to-face ...
New
... Representative Sr (CAR Sr) will provide a high level of ... customer service by assisting both internal and external customers, through face-to-face ...
New
San Juan, PR · On-site
$11/hr
Responsibilities What do I do as a Guest Service Representatives? As our newest team member will be ... Ability to smile, acknowledges, greet and extend a warm welcome to each customer. * Ability to ...
San Juan, PR · On-site
$11/hr
Responsibilities What do I do as a Guest Service Representatives? As our newest team member will be ... Ability to smile, acknowledges, greet and extend a warm welcome to each customer. * Ability to ...
$10.50 - $12/hr
Responsibilities What do I do as a Guest Service Representatives? As our newest team member will be ... Ability to smile, acknowledges, greet and extend a warm welcome to each customer. * Ability to ...
Quick apply
$10.50 - $12/hr
Responsibilities What do I do as a Guest Service Representatives? As our newest team member will be ... Ability to smile, acknowledges, greet and extend a warm welcome to each customer. * Ability to ...
$10.50 - $12/hr
Responsibilities What do I do as a Guest Service Representatives? As our newest team member will be ... Ability to smile, acknowledges, greet and extend a warm welcome to each customer. * Ability to ...
Quick apply
$10.50 - $12/hr
Responsibilities What do I do as a Guest Service Representatives? As our newest team member will be ... Ability to smile, acknowledges, greet and extend a warm welcome to each customer. * Ability to ...
... Representative Sr (CAR Sr) will provide a high level of ... customer service by assisting both internal and external customers, through face-to-face ...
New
... Representative Sr (CAR Sr) will provide a high level of ... customer service by assisting both internal and external customers, through face-to-face ...
New
$11/hr
Responsibilities What do I do as a Guest Service Representatives? As our newest team member will be ... Ability to smile, acknowledges, greet and extend a warm welcome to each customer. * Ability to ...
Quick apply
$11/hr
Responsibilities What do I do as a Guest Service Representatives? As our newest team member will be ... Ability to smile, acknowledges, greet and extend a warm welcome to each customer. * Ability to ...
$10.50 - $12/hr
What do I do as a Guest Service Representatives? As our newest team member will be an integral part ... Ability to smile, acknowledges, greet and extend a warm welcome to each customer. * Ability to ...
$10.50 - $12/hr
What do I do as a Guest Service Representatives? As our newest team member will be an integral part ... Ability to smile, acknowledges, greet and extend a warm welcome to each customer. * Ability to ...
$12 - $16/hr
Contractor
Medical, Dental, Vision
Posted 4 days ago
Job Profile: Customer Care Representative
Location: Mayaguez (Hybrid)
Benefits: Medical, Dental, Vision, PTO, holiday.
Responsible for successfully completing the required basic training
Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues
Must pass the appropriate pre-employment test battery
Primary duties may include but are not limited to: Responds to internal and external customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims
Analyze problems and provide information/solutions
Operates a PC/Image station to obtain and extract information, documents information, activities and changes in the database
Thoroughly documents inquiry outcomes for accurate tracking and analysis
Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner
Research and analyze data to address operational challenges and customer service issues.
Provides external and internal customers with requested information
Under immediate supervision, receive and place follow-up telephone calls / e-mails to answer customer questions that are routine in nature
About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
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BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.
It services
5,001 - 10,000 Employees
Indianapolis, IN, US
1998
