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Customer Service Rep Jobs in Chicago, IL (NOW HIRING)

U-Haul

Customer Service Representative

Steger, IL · On-site

$15 - $16/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

U-Haul

Customer Service Representative

Romeoville, IL · On-site

$15 - $16/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

PLS

Customer Service Representative

East Chicago, IN · On-site

$15.50 - $21/hr

Customer Service Representative Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering ...

U-Haul

Customer Service Representative

Rosemont, IL · On-site

$15 - $16/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

U-Haul

Customer Service Representative

Flossmoor, IL · On-site

$15.40 - $17.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Thryve Chicago

Customer Service Representative

Chicago, IL · On-site

$750 - $950/wk

Customer Service Representative Chicago, IL | Full-Time | In-Person Enjoy talking to people and solving problems on the spot? We're hiring a Customer Service Representative to work face-to-face with ...

PeopleShare

Customer Service Rep

Burr Ridge, IL · On-site

$20/hr

Customer Service Representative - Consumer Products Join a growing team where exceptional customer service, attention to detail, and problem-solving skills make a real impact! We're seeking a ...

Thryve Chicago

Customer Service Representative

Chicago, IL · On-site

$750 - $950/wk

Customer Service Representative Chicago, IL | Full-Time | In-Person Enjoy talking to people and solving problems on the spot? We're hiring a Customer Service Representative to work face-to-face with ...

Thryve Chicago

Customer Service Representative

Chicago, IL · On-site

$750 - $950/wk

Training & development Customer Service Representative Chicago, IL | Full-Time | In-Person Enjoy talking to people and solving problems on the spot? We're hiring a Customer Service Representative to ...

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Showing results 21-40

All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in Chicago, IL

Customer Service Rep information

See Chicago, IL salary details

$10

$19

$27

How much do customer service rep jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer service rep in Chicago, IL is $19.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.54 per hour, depending on experience, location, and employer.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What are the most commonly searched types of Customer Service Rep jobs in Chicago, IL?

The most popular types of Customer Service Rep jobs in Chicago, IL are:

What are popular job titles related to Customer Service Rep jobs in Chicago, IL?

For Customer Service Rep jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Customer Service Rep jobs in Chicago, IL look for?

The top searched job categories for Customer Service Rep jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Customer Service Rep jobs?

Cities near Chicago, IL with the most Customer Service Rep job openings:

Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Chicago, IL as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,308 per year, or $19.4 per hour.

Customer Service Representative

Waste Connections

Elk Grove Village, IL • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 27 days ago

Waste Connections rating

7.4

Company rating: 7.4 out of 10

Based on 265 frontline employees who took The Breakroom Quiz

29th of 92 rated recycling and waste

Job description

Groot is looking for a Customer Service Representative to join the team in Elk Grove Village, IL.
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are:
  • Answering customer calls and processing customer orders for new service, discontinuance, or changes in service.
  • Accepting payments from customers, researching customer billing inquiries and updating customer account information.
  • Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues.
  • Other job related duties as assigned.

What we need from you:
  • 2 years of high volume Customer Service experience preferred
  • Experience with Microsoft Word, Excel and Outlook
  • Excellent verbal and written communication skills

Pay: $20.00 per hour
What you'll get from us:
  • Competitive Compensation
  • 401(K) with company match; let us help you save for your future
  • Healthcare; Medical, Dental, Vision
  • Perks, perks, perks! Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund
  • Insurance: Life, Short Term/Long Term Disability

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

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