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Customer Service Project Manager Jobs in Mapleton, MN

ExpressWay

Customer Service Rep

Alden, MN · On-site

$14 - $15/hr

Store Manager and Assistant Manager Job Objective: This position is responsible for positive and ... Greet customers and promote outstanding customer service with all guests and associates.

ExpressWay

Customer Service Rep

Madelia, MN · On-site

$15 - $16/hr

Store Manager and Assistant Manager Job Objective: This position is responsible for positive and ... Greet customers and promote outstanding customer service with all guests and associates.

Walgreens

Customer Service Associate

Mankato, MN · On-site

$14.25 - $19.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Mankato, MN · On-site

$14 - $19.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Mankato, MN · On-site

$14 - $19.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Fairmont, MN

$14.50 - $20/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Fairmont, MN · On-site

$14.50 - $20/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Home Depot

Pro Customer Service/Sales

Mankato, MN · On-site

... unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Walgreens Boots Alliance

Customer Service Associate

Mankato, MN · On-site

$14.25 - $19.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

North Mankato, MN · On-site

$14 - $19.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Home Depot

Pro Customer Service/Sales

Mankato, MN · On-site

$16.50 - $18.50/hr

... unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Walgreens

Customer Service Associate

Mankato, MN · On-site

$14.25 - $19.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

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Showing results 41-60

All JobsCustomer Service Project JobsCustomer Service Project Manager JobsCustomer Service Project Manager Jobs in Mapleton, MN

Customer Service Project Manager information

See Mapleton, MN salary details

$36.9K

$91.9K

$115.3K

How much do customer service project manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for customer service project manager in Mapleton, MN is $91,945.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,400.00 and $105,700.00 per year, depending on experience, location, and employer.

How does a customer service project manager typically collaborate with cross-functional teams to ensure project success?

Customer Service Project Managers frequently work alongside teams from IT, product development, and operations to deliver seamless customer service initiatives. They act as a bridge between customer-facing staff and technical departments, ensuring that project requirements meet both business objectives and customer needs. Regular meetings, clear communication, and detailed documentation are essential for aligning priorities and resolving issues quickly. This collaborative approach helps ensure projects are delivered on time and with the desired impact on customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer service project manager, and why are they important?

A Customer Service Project Manager needs expertise in project management, customer service operations, and a relevant bachelor's degree, often supported by experience in both fields. Familiarity with project management tools (like Asana or Trello), CRM software (such as Salesforce or Zendesk), and certifications like PMP or Six Sigma are typical. Strong leadership, problem-solving, and communication skills help build rapport with teams and clients while ensuring projects stay on track. These competencies ensure successful project delivery, enhanced customer satisfaction, and effective team coordination in a dynamic service environment.

What is the difference between Customer Service Project Manager vs Customer Support Specialist?

AspectCustomer Service Project ManagerCustomer Support Specialist
CredentialsTypically requires project management certifications (e.g., PMP), relevant experience in customer serviceUsually requires customer service training or certifications, high school diploma or equivalent
Work EnvironmentManages projects across teams, coordinates resources, and oversees customer service initiativesProvides direct support to customers via calls, emails, or chat
Employer & Industry UsageUsed in industries like tech, retail, and service sectors to improve customer experienceCommon in call centers, retail, and service industries for daily customer interactions

The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.

What does a customer service project manager do?

A customer service project manager oversees projects aimed at improving customer support processes, ensuring timely delivery and quality standards. They coordinate between teams, manage budgets, and use tools like CRM software to meet customer satisfaction goals and organizational objectives.

What cities near Mapleton, MN are hiring for Customer Service Project Manager jobs?

Cities near Mapleton, MN with the most Customer Service Project Manager job openings:

Customer Service Project Manager jobs near you
Infographic showing various Customer Service Project Manager job openings in Mapleton, MN as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $91,945 per year, or $44.2 per hour.

Customer Service Rep

Alden, MN • On-site

ExpressWay
51 - 200 employees
Learn more about ExpressWayexternal

$14 - $15/hr

Part-time

Re-posted 11 days ago

Job description

Starting Pay Range $14-$15 per hour
Position Title: Part-time Customer Service Representative
Reports To: Store Manager and Assistant Manager
Job Objective:
This position is responsible for positive and courteous customer engagement through operating the cash register and electronic scanner to itemize and total customers' purchase, receive payment, and assist in bagging purchases. This position reports to and receives direction from the Store Manager and Assistant Manager. Primary duties include ensuring proper and efficient store operations during the assigned shift within Company policies and procedures and in such a manner that contributes to the increased profitability of the store and exhibits commitment to customer service.
Principal Duties and Responsibilities:
  • Greet customers and promote outstanding customer service with all guests and associates.
  • Responsible for accurate cash handling. Accepting money and providing change to customers.
  • Handle customer complaints, take prompt and appropriate action to resolve the problem, or determining when to escalate the problem to management.
  • Drive sales through effective communication with customers.
  • Complete any paperwork required. Keep accurate logs of transactions as necessary.
  • Inform supervisor of equipment breakdown or adjustments required.
  • Follow appropriate food-handling procedures.
  • Making sure that shelves and racks are stocked, clean and neat.
  • Strong attention to detail and problem-solving skills. The staff is responsible for the upkeep and appearance of every part of the store including restrooms and storefront.
  • Follow all procedures on daily duties, closing and opening procedures and ensure that all transactions are correct, and all mistakes are noted or fixed.
  • Adhere to all City, County, and State regulations, policies, laws, and ordinances.
  • Maintain a clean and customer friendly environment inside and outside the store.
  • Protect store assets by being aware of security processes, checking ID's when appropriate, and being alert and aware of the behavior of people in the store.
  • Maintain and develop Staples Enterprises, Inc's corporate image and reputation via ethical activities, confidentiality, and great customer service.
  • Continuous improvement through self-development and educational training and attend all training sessions required by law and the Company.

Qualifications of the Position:
  • Excellent customer service skills.
  • Strong communication skills.
  • Ability to read and follow written instructions.
  • Able to work in a fast-paced environment.
  • Physically able to perform light to medium lifting (50 lbs.), pushing, pulling, reaching, bending, and walking.
  • Ability to manage and prioritize a variety of activities simultaneously.
  • Ability to stand for several hours at a time.
  • Must be available to work days, evenings, weekends, and holidays.
  • Exposure to outside weather conditions and walk-in cooler and freezers frequently.
  • Ability to handle raw, frozen, and cooked food products, where applicable.
  • Ability to work with nuts and other allergens.

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