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Customer Service Project Manager Jobs in Mapleton, MN

Customer Service Representative

New Richland, MN ยท On-site

$15.75 - $21.25/hr

... projects as needed. At The Dixon Group, we value the contributions of our Military Veterans and ... Ability to manage multiple priorities in a fast-paced environment * Proficiency in Microsoft Office ...

Customer Service Representative

New Richland, MN ยท On-site

$15.75 - $21.25/hr

... projects as needed. At The Dixon Group, we value the contributions of our Military Veterans and ... Ability to manage multiple priorities in a fast-paced environment * Proficiency in Microsoft Office ...

Customer Service Representative

New Richland, MN ยท On-site

$15.75 - $21.25/hr

... projects as needed. At The Dixon Group, we value the contributions of our Military Veterans and ... Ability to manage multiple priorities in a fast-paced environment * Proficiency in Microsoft Office ...

... project. Associates in this position will learn how to greet, qualify, recommend and close every ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Customer Service/Sales

Mankato, MN ยท On-site

$15.50 - $18.50/hr

... project. Associates in this position will learn how to greet, qualify, recommend and close every ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Customer Service Rep

Lake Crystal, MN ยท On-site

$14 - $15/hr

Store Manager and Assistant Manager Job Objective: This position is responsible for positive and ... Greet customers and promote outstanding customer service with all guests and associates.

Customer Service Rep

Madelia, MN ยท On-site

$15 - $20.25/hr

Store Manager and Assistant Manager Job Objective: This position is responsible for positive and ... Greet customers and promote outstanding customer service with all guests and associates.

Customer Service Rep

Madelia, MN ยท On-site

$15 - $20.25/hr

Store Manager and Assistant Manager Job Objective: This position is responsible for positive and ... Greet customers and promote outstanding customer service with all guests and associates.

Customer Service Rep

Alden, MN ยท On-site

$14 - $15/hr

Store Manager and Assistant Manager Job Objective: This position is responsible for positive and ... Greet customers and promote outstanding customer service with all guests and associates.

Showing results 21-40

Customer Service Project Manager information

See Mapleton, MN salary details

$36.9K

$91.9K

$115.3K

How much do customer service project manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for customer service project manager in Mapleton, MN is $91,945.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,400.00 and $105,700.00 per year, depending on experience, location, and employer.

How does a customer service project manager typically collaborate with cross-functional teams to ensure project success?

Customer Service Project Managers frequently work alongside teams from IT, product development, and operations to deliver seamless customer service initiatives. They act as a bridge between customer-facing staff and technical departments, ensuring that project requirements meet both business objectives and customer needs. Regular meetings, clear communication, and detailed documentation are essential for aligning priorities and resolving issues quickly. This collaborative approach helps ensure projects are delivered on time and with the desired impact on customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer service project manager, and why are they important?

A Customer Service Project Manager needs expertise in project management, customer service operations, and a relevant bachelor's degree, often supported by experience in both fields. Familiarity with project management tools (like Asana or Trello), CRM software (such as Salesforce or Zendesk), and certifications like PMP or Six Sigma are typical. Strong leadership, problem-solving, and communication skills help build rapport with teams and clients while ensuring projects stay on track. These competencies ensure successful project delivery, enhanced customer satisfaction, and effective team coordination in a dynamic service environment.

What is the difference between Customer Service Project Manager vs Customer Support Specialist?

AspectCustomer Service Project ManagerCustomer Support Specialist
CredentialsTypically requires project management certifications (e.g., PMP), relevant experience in customer serviceUsually requires customer service training or certifications, high school diploma or equivalent
Work EnvironmentManages projects across teams, coordinates resources, and oversees customer service initiativesProvides direct support to customers via calls, emails, or chat
Employer & Industry UsageUsed in industries like tech, retail, and service sectors to improve customer experienceCommon in call centers, retail, and service industries for daily customer interactions

The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.

What does a customer service project manager do?

A customer service project manager oversees projects aimed at improving customer support processes, ensuring timely delivery and quality standards. They coordinate between teams, manage budgets, and use tools like CRM software to meet customer satisfaction goals and organizational objectives.

What cities near Mapleton, MN are hiring for Customer Service Project Manager jobs?

Cities near Mapleton, MN with the most Customer Service Project Manager job openings:

Infographic showing various Customer Service Project Manager job openings in Mapleton, MN as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $91,945 per year, or $44.2 per hour.

Commercial Construction Project Manager

Mankato, MN โ€ข On-site

Apx Construction Group LLC
Constructionย โ€ขย 51 - 200 employees

$80K - $130K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago


Job description

At APX Construction Group, we're more than just a construction company-we are elevating experiences built on relationships, focused on people, and rooted in our communities. Our people are our brand. Together, we are redefining the construction industry, and we want you to join our team! Here's what you can expect when you join us:
  • Career Growth & Development: We value innovation and provide opportunities to advance your skills and make an impact in the construction industry.
  • Impactful Work: Every project reflects our commitment to Safety, Integrity, and Results-ensuring high-quality work that shapes Communities for the better.
  • A Supportive, People-First Culture: Work alongside a passionate team where Care for each other and the Communities we serve is at the heart of everything we do.
  • Competitive Pay & Full Benefits: Enjoy competitive compensation and a full benefits package that supports you and your family's well-being. Health, HSA, Dental, Vision, Long Term, Critical Illness, Accident, and 401k.

A Legacy of Excellence: Join a company that lives its values and is Passionate about leaving a lasting impact on the Communities we serve.
We have an immediate opening for a talented Project Manager. The Project Manager is responsible for developing and building strong teams for each project while delivering quality output, meeting customer expectations, managing to scope, delivering on time and delivering within budget. This role ensures adherence to project management best practices and methodologies, while leading by example, and embodying APX Construction Group's vision, mission, values, and culture of safety.
If you're passionate about what you do, value innovation, and want to be part of a team that's redefining the industry, we want you to come Build Blue with us and help us continue to Innovate and elevate the construction experience.
Hours and Schedule
Monday through Friday, 8 AM-5 PM (occasional travel as required).
Primarily Mankato office-based with field visits as necessary within a 120-mile radius.
Reports To: VP Of Construction
Pay: Salary: $80,000-$130,000 Exempt
Positions Supervised: N/A
Essential Responsibilities
โ€ข The Project Manager manages and is accountable for the project management, contract performance, and internal interface of assigned projects
โ€ข Manages development projects of moderate complexity and scope, capital projects, or portions of projects/programs
โ€ข Serves as the focal point to all stakeholders, both internal and external, for the project(s)
โ€ข Ensures customer requirements are met and are in the best interests by creating the program charter, baseline plan, and other program management components
โ€ข Ensures that the cost basis and/or pricing is correct by evaluating resource requirements, and performing risk analysis
โ€ข Defines plans and monitors costs and technical performance to milestones/schedules for customer projects through coordinated team effort
โ€ข Makes decision on technical and schedule priorities for projects within the team's scope
โ€ข Continually improves project effectiveness through process and system standardization
โ€ข Communicates project status to staff, management, and customer through project/program reviews and elevates issues as required
โ€ข Makes project decisions within overall budget and resources parameters
โ€ข Utilize cost and budget parameters as input for project prioritization
โ€ข Leads team (direct and/or cross-functional) to develop action plans to drive improved project performance
Requirements
Education / Experience
โ€ข 3+ years of experience with Project Management in construction industry
โ€ข Bachelor's degree in construction management, engineering or architecture is highly desirable
โ€ข Proficiency with financial analysis (e.g. cost breakdowns, risk analysis, budget, etc) and experience with cost, contract terms and conditions, and profit decisions
โ€ข Thorough knowledge of regulatory compliance and industry
โ€ข Proven ability to foster teamwork and cooperation with diverse groups of employees
โ€ข Must have a Valid Drivers License
Knowledge, Skills, and Abilities
โ€ข Excellent personal client and team building and communication skills
โ€ข Strong working knowledge of Microsoft Office applications and scheduling programs
โ€ข Ability to work independently and as part of a team
โ€ข Strong background in commercial construction projects
โ€ข Self-motivated, detail-oriented, accountable
โ€ข Exceptional analytical and problem solving skills
โ€ข Demonstrated ability to develop relationships and assist in winning projects
โ€ข Field experience coordinating with construction management
โ€ข Demonstrated ability to run profitable portfolio
โ€ข Extensive knowledge of project scheduling, bids, take offs, change orders and contracts
APX Construction Group offers a comprehensive benefits package including medical, dental, vision, 401(k) with company match, paid time off, paid holidays, long-term disability, critical illness, accident, etc.
All qualified applicants will receive consideration without regard to race, age, color, sex, religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. APX Construction Group is an equal employment opportunity employer.
The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.
Salary Description
$80,000-130,000