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Customer Service Project Manager Jobs in Texas (NOW HIRING)

The ideal candidate will have hands-on experience in managing service projects, from installation through commissioning, and will be proficient in ensuring that all activities meet technical ...

Field Service Project Manager

Hutto, TX · On-site

$70K/yr

  • Medical

  • Retirement

  • PTO

Clean Harbors in Hutto, TX has an opening for a Field Service Project Manager . The successful ... Strong customer management skills. * Ability to work in a team environment and independently.

Field Service Project Manager

Hutto, TX · On-site

$70K/yr

  • Medical

  • Retirement

  • PTO

Clean Harbors in Hutto, TX has an opening for a Field Service Project Manager . The successful ... Strong customer management skills. * Ability to work in a team environment and independently.

Project Manager

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Project Manager is responsible for planning, estimating, coordinating, and ... Excellent customer service and relationship-building abilities. * Proficient in Microsoft Office ...

Project Manager

Houston, TX

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Project Manager is responsible for planning, estimating, coordinating, and ... Excellent customer service and relationship-building abilities. * Proficient in Microsoft Office ...

Project Manager

Fort Worth, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Project Manager is responsible for planning, estimating, coordinating, and ... Excellent customer service and relationship-building abilities. * Proficient in Microsoft Office ...

... customer service. Project Management * Manage commercial HVAC projects from order award through warranty completion. * Coordinate project schedules, equipment deliveries, and customer communication.

Showing results 21-40

Customer Service Project Manager information

See Texas salary details

$34K

$84.7K

$106.2K

How much do customer service project manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer service project manager in Texas is $84,713.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,900.00 and $97,400.00 per year, depending on experience, location, and employer.

How does a customer service project manager typically collaborate with cross-functional teams to ensure project success?

Customer Service Project Managers frequently work alongside teams from IT, product development, and operations to deliver seamless customer service initiatives. They act as a bridge between customer-facing staff and technical departments, ensuring that project requirements meet both business objectives and customer needs. Regular meetings, clear communication, and detailed documentation are essential for aligning priorities and resolving issues quickly. This collaborative approach helps ensure projects are delivered on time and with the desired impact on customer satisfaction.

What does a customer service project manager do?

A customer service project manager oversees projects aimed at improving customer support processes, ensuring timely delivery and quality standards. They coordinate between teams, manage budgets, and use tools like CRM software to meet customer satisfaction goals and organizational objectives.

What is the difference between Customer Service Project Manager vs Customer Support Specialist?

AspectCustomer Service Project ManagerCustomer Support Specialist
CredentialsTypically requires project management certifications (e.g., PMP), relevant experience in customer serviceUsually requires customer service training or certifications, high school diploma or equivalent
Work EnvironmentManages projects across teams, coordinates resources, and oversees customer service initiativesProvides direct support to customers via calls, emails, or chat
Employer & Industry UsageUsed in industries like tech, retail, and service sectors to improve customer experienceCommon in call centers, retail, and service industries for daily customer interactions

The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a customer service project manager, and why are they important?

A Customer Service Project Manager needs expertise in project management, customer service operations, and a relevant bachelor's degree, often supported by experience in both fields. Familiarity with project management tools (like Asana or Trello), CRM software (such as Salesforce or Zendesk), and certifications like PMP or Six Sigma are typical. Strong leadership, problem-solving, and communication skills help build rapport with teams and clients while ensuring projects stay on track. These competencies ensure successful project delivery, enhanced customer satisfaction, and effective team coordination in a dynamic service environment.

What cities in Texas are hiring for Customer Service Project Manager jobs?

Cities in Texas with the most Customer Service Project Manager job openings:

Infographic showing various Customer Service Project Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $84,713 per year, or $40.7 per hour.

Assistant Service Project Manager

Comfortsystemsusa

Houston, TX

Full-time

Re-posted 5 days ago


Job description

POSITION OVERVIEW

The Assistant Service Project Manager (SPM1) is responsible for supporting SPM's in the management of one or more Service projects. This role will take direction from an SPM2 and requires learning the basics of Site Project Management of TAS products and assisting in all duties to support Service project completion.

KEY JOB RESPONSIBILITIES

Support any of the duties and activities below as assigned to SPM1 or SPM2:

  • Oversight and planning for projects from "ready to Ship" turnover to final client sign-off.
  • Review contract Scope of Responsibility Matrix (SOR), if available, or work with PM team to create.
  • Review SOR with client's site management team and Contractor leads to prevent "Scope Creep"
  • Assist Production in identifying and Sourcing critical missing materials during the Assembly phase.
  • Participate with Production, PM and QA to get agreement on Ready to Ship Turnover, including sign-offs for "released to split", "BIM/Punchlist/shipping deviations" and "shipped Loose List".
  • Coordinate incomplete materials and labor resulting from "shipping deviations" before modules arrive on-site and arrange for appropriate manpower for any completions work required.
  • Attend, via Teams or in person, site progress meetings, pull planning, and CX site meetings.
  • Manage the site team activities and resource allocation through installation, completions work and precommissioning activities.
  • Collaborate with various teams, including engineering, purchasing, quality control, and project management, to ensure on-site project requirements are met.
  • Review commissioning SOR with Commissioning Manager and assist in scheduling labor subcontractors during Commissioning.
  • Manage material suppliers to address scope, commercial, and schedule matters after project shipment.
  • Travel to sites as needed for customer issues, manpower and coordination.
  • Manage BIM issue closure with TAS site team.
  • Ensure site team Safety and other required training is met for client's requirements.
  • Initiate and budget/plan site issue remediation projects.
  • Update Site summary report weekly for all assigned project sites.
  • Other responsibilities as assigned by Management.

JOB SKILLS:

  • Ability and desire to develop leadership and team management skills.
  • Solid organizational skills, including multitasking and time management.
  • Strong analytical and problem-solving abilities.
  • Microsoft Office Suite proficiency

EDUCATION & TRAINING:

  • Associate or bachelor's degree in construction management, Engineering, or a related field or equivalent experience with Modular equipment installation or service of mechanical equipment.
  • Trade school, Military training or other mechanical or electrical training can be a substitute.

MINIMUM REQUIREMENTS:

  • Proven work history as a Field Engineer for mechanical or electrical equipment installation and/or maintenance.
  • Understanding of industrial mechanical or electrical equipment.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:
  • Primarily site-based, with a mix of office work, job site and Production floor.
  • Ability to travel to job sites as required.
  • Occasional moving of up to 50lbs materials.
  • Steel-toe boots and Safety glasses required when in Shop areas or jobsites

COMPANY OVERVIEW:

Join a team driven to excel in all that we do! When you joinTAS, you join aHouston-headquartered company that is part of a large Houston-headquartered publicly traded company, Comfort Systems USA, with a solid reputation built on outstanding value, integrity, and customer focus.We offer our customers and employees the best of both worlds: a small company feel with the resources, talent, process, and international reach of a large company.

TAS delivers innovative packaged modular systems that are engineered and manufactured in one of our Houston, TX facilities and utilized in data centers, power, and commercial/industrial utility system applications. TAS has successfully delivered and commissioned over 520 packages to over 33 countries. The company is headquartered in Houston, TX and has five ISO 9001 certified manufacturing facilities in Houston, encompassing 1.2m sq. feet with proximity to major shipping ports and interstate highways. TAS manages all logistics and transportation facilitating accelerated construction at customer's facilities.

TAS' fastest growing business is the data center market. By applying deep expertise in cooling, thermodynamics, and power, TAS has developed an entire product line that revolutionizes data center delivery.

With our tremendous market potential, advanced technological systems, entrepreneurial culture as well as a talented and productive workforce, we continue to set and exceed aggressive market penetration and financial goals. More information is available on the company website at: www.tas.com.

IMPORTANT NOTICE: TAS has a tobacco-free workplace policy, under which individuals are not allowed to smoke or use tobacco or nicotine products on the TAS premises, while conducting TAS business off premises or take "smoking" breaks during working hours. "smoking" and "tobacco or nicotine products" includes, but is not limited to, product such as cigarettes, e-cigarettes, cigars, pipes, vaping, all forms of smokeless tobacco (chewing tobacco, snuff, dip) and clove cigarettes

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

Applications and resumes will be kept on file for a limited time and that the Company is under no duty or obligation to contact applicants if they are not selected for the job applied for or if other jobs become available in the future. Applicants that desire to apply for a job that becomes available at the Company in the future, should submit a new employment application or resume.

TAS Energy Inc. guarantees equal employment opportunity to all qualified applicants. All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.