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Customer Service Project Manager Jobs in Texas (NOW HIRING)

TAS Energy

Service Project Manager

Houston, TX · On-site

The Service Project Manager I (SPM1) is responsible for overseeing and directing one or more ... Travel to sites as needed for customer issues, manpower and coordination. * Manage BIM issue ...

Volta, LLC

Field Service Project Manager

Houston, TX

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Field Service Project Manager is responsible for planning, coordinating, and executing field ... This role acts as the primary liaison between customers, internal engineering teams, manufacturing ...

W-Industries

Field Service Project Manager

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role acts as the primary liaison between customers, internal engineering teams, manufacturing ... The Field Service Project Manager oversees site activities, manages subcontractors and field crews ...

W-Industries

Field Service Project Manager

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Field Service Project Manager is responsible for planning, coordinating, and executing field ... This role acts as the primary liaison between customers, internal engineering teams, manufacturing ...

Mantis Innovation

BMS Service Project Manager

Dallas, TX · On-site

$115K - $130K/yr

This role manages a team of BMS Service Technicians who diagnose, troubleshoot, repair, commission ... Lead daily activities of BMS Service Technicians across assigned service projects and customer ...

Mantis Innovation

BMS Service Project Manager

Dallas, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Summary The BMS Service Project Manager leads day-to-day service operations and service-related ... across customer sites. The position is responsible for coordinating technician deployment ...

Mantis Innovation

BMS Service Project Manager

Dallas, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Lead daily activities of BMS Service Technicians across assigned service projects and customer ... Manager Technical Leadership: Serve as the primary technical escalation point for technicians on ...

Mantis Innovation

BMS Service Project Manager

Dallas, TX

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... customer communication, and operational priorities. This role exists to improve service ... manage projects. • Experience coordinating service projects, work orders, schedules, and field ...

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All JobsCustomer Service Project JobsCustomer Service Project Manager JobsCustomer Service Project Manager Jobs in Texas

Customer Service Project Manager information

See Texas salary details

$34K

$84.7K

$106.2K

How much do customer service project manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer service project manager in Texas is $84,713.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,900.00 and $97,400.00 per year, depending on experience, location, and employer.

How does a customer service project manager typically collaborate with cross-functional teams to ensure project success?

Customer Service Project Managers frequently work alongside teams from IT, product development, and operations to deliver seamless customer service initiatives. They act as a bridge between customer-facing staff and technical departments, ensuring that project requirements meet both business objectives and customer needs. Regular meetings, clear communication, and detailed documentation are essential for aligning priorities and resolving issues quickly. This collaborative approach helps ensure projects are delivered on time and with the desired impact on customer satisfaction.

What does a customer service project manager do?

A customer service project manager oversees projects aimed at improving customer support processes, ensuring timely delivery and quality standards. They coordinate between teams, manage budgets, and use tools like CRM software to meet customer satisfaction goals and organizational objectives.

What is the difference between Customer Service Project Manager vs Customer Support Specialist?

AspectCustomer Service Project ManagerCustomer Support Specialist
CredentialsTypically requires project management certifications (e.g., PMP), relevant experience in customer serviceUsually requires customer service training or certifications, high school diploma or equivalent
Work EnvironmentManages projects across teams, coordinates resources, and oversees customer service initiativesProvides direct support to customers via calls, emails, or chat
Employer & Industry UsageUsed in industries like tech, retail, and service sectors to improve customer experienceCommon in call centers, retail, and service industries for daily customer interactions

The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a customer service project manager, and why are they important?

A Customer Service Project Manager needs expertise in project management, customer service operations, and a relevant bachelor's degree, often supported by experience in both fields. Familiarity with project management tools (like Asana or Trello), CRM software (such as Salesforce or Zendesk), and certifications like PMP or Six Sigma are typical. Strong leadership, problem-solving, and communication skills help build rapport with teams and clients while ensuring projects stay on track. These competencies ensure successful project delivery, enhanced customer satisfaction, and effective team coordination in a dynamic service environment.

What cities in Texas are hiring for Customer Service Project Manager jobs?

Cities in Texas with the most Customer Service Project Manager job openings:

Customer Service Project Manager jobs near you
Infographic showing various Customer Service Project Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $84,713 per year, or $40.7 per hour.

Customer Service/Project Manager

Blue Sky Countertops, LLC

Denton, TX • On-site

$18 - $22/hr

Full-time

Medical, PTO

Posted 26 days ago

Job description

Benefits:
  • Employee discounts
  • Health insurance
  • Paid time off

Blue Sky Countertops is a leading fabricator and installer of custom stone countertops serving builders, homeowners, remodelers, and commercial customers throughout Texas. We take pride in delivering exceptional craftsmanship, outstanding customer service, and a seamless project experience from template to installation.
Position Summary
We are seeking a highly organized and customer-focused Project Manager to oversee stone countertop projects from order entry through installation. The ideal candidate thrives in a fast-paced environment, enjoys building relationships with customers and builders, and is skilled at coordinating multiple projects simultaneously.
Key Responsibilities
  • Process and manage countertop orders from builders, retail customers, and commercial clients.
  • Coordinate material selection, ordering, and inventory requirements.
  • Schedule template appointments, fabrication, delivery, and installation activities.
  • Prepare and distribute shop packets, work orders, and project documentation.
  • Serve as the primary point of contact for customers, builders, designers, and internal teams.
  • Track project progress and proactively communicate updates, delays, or changes.
  • Coordinate with production, CAD, scheduling, and field installation teams.
  • Resolve customer concerns and project issues in a professional and timely manner.
  • Maintain accurate project records within company systems.
  • Ensure projects are completed on time and meet company quality standards.