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Customer Service Project Manager Jobs in Texas (NOW HIRING)

MFORCE, INC.

Project Manager

Irving, TX

Project Manager - Energy Management Systems (EMS) Location: Irving, TX Pay: $60,000-$70,000 ... Manage customer service requests, work orders, and service agreements * Support commissioning ...

Panelmatic

Project Manager - Field Services

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage multiple projects from Field Service Project Creation to customer final acceptance. * Develop and manage project schedules, ensuring timely mobilization of field personnel, equipment, and ...

Panelmatic

Project Manager - Field Services

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage multiple projects from Field Service Project Creation to customer final acceptance. * Develop and manage project schedules, ensuring timely mobilization of field personnel, equipment, and ...

Panelmatic

Project Manager - Field Services

Houston, TX

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage multiple projects from Field Service Project Creation to customer final acceptance. * Develop and manage project schedules, ensuring timely mobilization of field personnel, equipment, and ...

Nokia

Customer Project Manager

Coppell, TX · On-site

$80K - $103K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

The Customer Project Manager has the responsibility to successfully manage the implementation of projects, on-time, within defined scope, on budget as defined in the As-sold Cost Baseline, improving ...

Nokia

Customer Project Manager

Coppell, TX · On-site

$107K - $200K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

The Customer Project Manager has the responsibility to successfully manage the implementation of projects, on-time, within defined scope, on budget as defined in the As-sold Cost Baseline, improving ...

LogicMonitor

Project Manager

Austin, TX · On-site

They are seeking a Professional Services Project Manager to lead the successful delivery of customer engagements, ensuring projects are completed on time, within scope, and on budget.

Integra

Field Service Project Coordinator

Houston, TX

  • Medical

  • Dental

  • Vision

  • PTO

DEPTEC The Opportunity The Service Project Coordinator supports the planning and execution of ... Collaborate with project managers and field teams to resolve issues or delays. * Support invoice ...

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Showing results 41-60

All JobsCustomer Service Project JobsCustomer Service Project Manager JobsCustomer Service Project Manager Jobs in Texas

Customer Service Project Manager information

See Texas salary details

$34K

$84.7K

$106.2K

How much do customer service project manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer service project manager in Texas is $84,713.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,900.00 and $97,400.00 per year, depending on experience, location, and employer.

How does a customer service project manager typically collaborate with cross-functional teams to ensure project success?

Customer Service Project Managers frequently work alongside teams from IT, product development, and operations to deliver seamless customer service initiatives. They act as a bridge between customer-facing staff and technical departments, ensuring that project requirements meet both business objectives and customer needs. Regular meetings, clear communication, and detailed documentation are essential for aligning priorities and resolving issues quickly. This collaborative approach helps ensure projects are delivered on time and with the desired impact on customer satisfaction.

What does a customer service project manager do?

A customer service project manager oversees projects aimed at improving customer support processes, ensuring timely delivery and quality standards. They coordinate between teams, manage budgets, and use tools like CRM software to meet customer satisfaction goals and organizational objectives.

What is the difference between Customer Service Project Manager vs Customer Support Specialist?

AspectCustomer Service Project ManagerCustomer Support Specialist
CredentialsTypically requires project management certifications (e.g., PMP), relevant experience in customer serviceUsually requires customer service training or certifications, high school diploma or equivalent
Work EnvironmentManages projects across teams, coordinates resources, and oversees customer service initiativesProvides direct support to customers via calls, emails, or chat
Employer & Industry UsageUsed in industries like tech, retail, and service sectors to improve customer experienceCommon in call centers, retail, and service industries for daily customer interactions

The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a customer service project manager, and why are they important?

A Customer Service Project Manager needs expertise in project management, customer service operations, and a relevant bachelor's degree, often supported by experience in both fields. Familiarity with project management tools (like Asana or Trello), CRM software (such as Salesforce or Zendesk), and certifications like PMP or Six Sigma are typical. Strong leadership, problem-solving, and communication skills help build rapport with teams and clients while ensuring projects stay on track. These competencies ensure successful project delivery, enhanced customer satisfaction, and effective team coordination in a dynamic service environment.

What cities in Texas are hiring for Customer Service Project Manager jobs?

Cities in Texas with the most Customer Service Project Manager job openings:

Customer Service Project Manager jobs near you
Infographic showing various Customer Service Project Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $84,713 per year, or $40.7 per hour.

Project Manager

MFORCE, INC.

Irving, TX

Full-time

Re-posted 29 days ago

Job description

Job Description
Project Manager – Energy Management Systems (EMS)

Location: Irving, TX
Pay: $60,000–$70,000

Position Overview

M Force Partners is seeking a detail-oriented Project Manager – Energy Management Systems (EMS) to oversee service projects involving low voltage energy management systems, building automation systems, lighting controls, power monitoring, and smart metering technologies. This Project Manager – Energy Management Systems (EMS) role will coordinate technicians, vendors, and customers while ensuring projects are completed safely, on time, and within budget.

The ideal Project Manager – Energy Management Systems (EMS) will have experience managing field service operations, supporting building automation systems, and delivering exceptional customer service while driving operational efficiency and energy optimization initiatives.

Key Responsibilities

  • Manage service projects including maintenance, repairs, retrofits, upgrades, and EMS system expansions
  • Coordinate field technicians, subcontractors, vendors, and customer stakeholders
  • Oversee troubleshooting and resolution of low voltage EMS and building automation system issues
  • Schedule preventive maintenance activities and service work for EMS infrastructure
  • Manage customer service requests, work orders, and service agreements
  • Support commissioning, diagnostics, firmware updates, software updates, and system optimization
  • Review system performance data and recommend energy efficiency improvements
  • Prepare project schedules, service reports, cost estimates, and project documentation
  • Manage project budgets, procurement activities, invoicing, and change orders
  • Conduct customer meetings and provide technical and project status updates
  • Ensure compliance with electrical safety standards, cybersecurity requirements, and company procedures
  • Support emergency response and critical system restoration activities when required

Required Qualifications

  • Degree in Energy Systems, Construction Management, or a related technical field preferred
  • 3+ years of experience managing low voltage systems, EMS/BMS service operations, or technical projects
  • Basic electrical and lighting troubleshooting knowledge, including relays and contactors
  • Experience with building automation systems, power monitoring systems, smart metering infrastructure, and energy management technologies
  • Ability to read electrical drawings, control diagrams, and technical specifications
  • Experience coordinating field service teams and customer-facing projects
  • Strong troubleshooting, organizational, and communication skills

Preferred Qualifications

  • PMP or Project Management certification
  • Experience with Cylon, Distech, Teletrol, Novar, or RTU Controls
  • Familiarity with BACnet, Modbus, LonWorks, network switches, and IT communication protocols
  • OSHA 10/30 certification or electrical safety training
  • Experience managing service contracts, warranties, and service level agreements (SLAs)

Job presented by M Force Partners

M Force Partners is a specialized recruitment partner connecting top-tier talent with leading organizations. With a deep understanding of engineering/technical, medical, professional and executive disciplines and industry demands, we deliver tailored recruitment solutions, including direct hire and contract placements, to ensure the right fit for both candidates and clients.

If this role isn’t the right fit for you, we encourage you to explore our other opportunities at mforcepartners.com.

Do you know someone who may be a great match? Feel free to share this opportunity within your network.

Equal Opportunity Employer

M Force Partners is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

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