ZipRecruiter

Log In

1

Customer Service Professional Jobs in Appleton, WI

A. O. Smith

Customer Service Representative III

Freedom, WI · On-site

$16 - $21.75/hr

Customer Service Representative III Date: Jul 25, 2026 Location(s): Appleton, WI, US, 54914 Company ... Handle irate customers in a professional manner. * Obtain customer feedback information.

Family Dollar

Customer Service Associate I

Appleton, WI · On-site

$13.75 - $19/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ensure a positive, safe, and respectful environment while maintaining professional and friendly ...

Family Dollar

Customer Service Associate I

Appleton, WI · On-site

$13.75 - $19/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ensure a positive, safe, and respectful environment while maintaining professional and friendly ...

Family Dollar

Customer Service Associate I

Kiel, WI · On-site

$14.75 - $20.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ensure a positive, safe, and respectful environment while maintaining professional and friendly ...

Dollartree

Customer Service Associate I

Green Bay, WI · On-site

$14 - $19.50/hr

Ensure a positive, safe, and respectful environment while maintaining professional and friendly ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Oshkosh, WI · On-site

$14.25 - $19.50/hr

Ensure a positive, safe, and respectful environment while maintaining professional and friendly ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Menasha, WI · On-site

$14.75 - $20.50/hr

Ensure a positive, safe, and respectful environment while maintaining professional and friendly ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Oshkosh, WI · On-site

$14.25 - $19.50/hr

Ensure a positive, safe, and respectful environment while maintaining professional and friendly ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

De Pere, WI · On-site

$14 - $19.25/hr

Ensure a positive, safe, and respectful environment while maintaining professional and friendly ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Appleton, WI · On-site

$14.25 - $19.50/hr

Ensure a positive, safe, and respectful environment while maintaining professional and friendly ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Family Dollar

Customer Service Associate I

Kiel, WI · On-site

$14.75 - $20.50/hr

Ensure a positive, safe, and respectful environment while maintaining professional and friendly ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Oshkosh, WI · On-site

$14.25 - $19.50/hr

Ensure a positive, safe, and respectful environment while maintaining professional and friendly ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

New London, WI · On-site

$13.25 - $18.50/hr

Ensure a positive, safe, and respectful environment while maintaining professional and friendly ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Green Bay, WI · On-site

$14 - $19.50/hr

Ensure a positive, safe, and respectful environment while maintaining professional and friendly ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Green Bay, WI · On-site

$14 - $19.50/hr

Ensure a positive, safe, and respectful environment while maintaining professional and friendly ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Oshkosh, WI · On-site

$14.25 - $19.50/hr

Ensure a positive, safe, and respectful environment while maintaining professional and friendly ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Green Bay, WI · On-site

$14 - $19.50/hr

Ensure a positive, safe, and respectful environment while maintaining professional and friendly ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Green Bay, WI · On-site

$14 - $19.50/hr

Ensure a positive, safe, and respectful environment while maintaining professional and friendly ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

previous page

Showing results 41-60

All JobsCustomer Service Professional JobsCustomer Service Professional Jobs in Appleton, WI

Customer Service Professional information

See Appleton, WI salary details

$9

$16

$25

How much do customer service professional jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for customer service professional in Appleton, WI is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $17.84 per hour, depending on experience, location, and employer.

What is a customer service professional?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

What are the key skills and qualifications needed to thrive as a customer service professional?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.

How does a customer service professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

What types of jobs fall under customer service?

Customer service jobs include roles such as customer service representatives, call center agents, support specialists, and client service managers. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology.
More about Customer Service Professional jobs

What are the most commonly searched types of Customer Service jobs in Appleton, WI?

The most popular types of Customer Service jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Customer Service Professional jobs?

Cities near Appleton, WI with the most Customer Service Professional job openings:

Customer Service Professional jobs near you
Infographic showing various Customer Service Professional job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,474 per year, or $16.6 per hour.

Customer Service Representative III

A. O. Smith

Freedom, WI • On-site

$16 - $21.75/hr

Other

Medical, Dental, Life, Retirement

Re-posted 21 days ago

A. O. Smith rating

6.8

Company rating: 6.8 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

369th of 491 rated machine equipment manufacturers

Job description

Customer Service Representative III

Date: Jul 25, 2026

Location(s):

Appleton, WI, US, 54914

Company: A. O. Smith Corporation

Business Unit: NAWT

Workplace Setting: Onsite

Company / Location Information

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.

Primary Function

To assist customers with purchased orders, stock checks and general information. Acts as a liaison between customers and AO Smith regarding specialty questions and advice. Process orders for materials or merchandise received by mail, telephone, or personally from customers or company employees by performing the following duties.

Responsibilities

  • Manage parts sales order backlog.

  • Utilize JDE information effectively and efficiently while entering all customer parts orders into JDE

  • Receive and handle customer requests and complaints via phone, fax or computer.

  • Inform customer of parts prices, shipping date, anticipated delays, and any additional information needed by customer.

  • Call customers when necessary to advise shipment delay and/or to obtain additional information.

  • Check inventory and schedule shipment of customer orders.

  • Follow-up on orders to ensure delivery by specified dates.

  • Check and confirm, price and discount of customers.

  • Confers with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments.

  • Compiles statistics and prepares various reports for management including replacement parts field information, cross reference and parts bulletins.

  • Handle irate customers in a professional manner.

  • Obtain customer feedback information.

  • Participates in continued update and improvement of parts identification tools.

  • Perform other duties as assigned by supervisor.

Qualifications

Bachelors Degree in related field with 3+ years experience preferred. Will consider candidates with 5+ years experience/training.

Additional Qualifications:

  • Excellent computer skills in MS Word, Excel, email and windows

  • Responds promptly to customer needs and reque sts for service and assistance .

  • Listens and remains open to others’ ideas.

  • Gets clarification on instructions.

  • Priorit izes and plans work activities.

  • Follows through on commitments.

  • Demonstrates accuracy and thoroughness .

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

#Appcast

ADA Statement & EEO Statement

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Nearest Major Market:Appleton

Nearest Secondary Market:Oshkosh

What A. O. Smith employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply