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Customer Service Professional Jobs in Appleton, WI

Kwik Trip

Customer Service - SnG

Appleton, WI · On-site

$15 - $20.30/hr

Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...

Kwik Trip, Inc.

Customer Service - SnG

Appleton, WI · On-site

$15 - $20.30/hr

Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...

Alta Resources

French Bilingual Customer Care Rep

Neenah, WI · On-site

$16 - $20/hr

You bring the desire to succeed as a customer service professional and we'll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail ...

altaresourceshcm

French Bilingual Customer Care Rep

Neenah, WI · On-site

$15.75 - $19.75/hr

You bring the desire to succeed as customer service professional and we'll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food ...

altaresourceshcm

Spanish Bilingual Customer Care Rep

Neenah, WI · On-site

$15.75 - $19.75/hr

You bring the desire to succeed as customer service professional and we'll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food ...

Alta Resources

French Bilingual Customer Care Rep

Neenah, WI · On-site

$15.75 - $19.75/hr

You bring the desire to succeed as customer service professional and we'll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food ...

Briess Industries

Customer Service Manager

Chilton, WI · On-site

The Customer Service Manager is responsible for leading the customer service team and ensuring the ... Foster a customer-focused culture that emphasizes responsiveness, accuracy, and professionalism.

Alta Resources

Spanish Bilingual Customer Care Rep

Neenah, WI · On-site

$15.75 - $19.75/hr

You bring the desire to succeed as customer service professional and we'll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food ...

Transmotion

Customer Service Representative

De Pere, WI · On-site

$15.50 - $21/hr

Here, you can make a meaningful impact for both our customers and your professional development ... Service Representative today! We've made it simple and fast to apply with our initial form.

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All JobsCustomer Service Professional JobsCustomer Service Professional Jobs in Appleton, WI

Customer Service Professional information

See Appleton, WI salary details

$9

$16

$25

How much do customer service professional jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for customer service professional in Appleton, WI is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $17.84 per hour, depending on experience, location, and employer.

What is a customer service professional?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

What are the key skills and qualifications needed to thrive as a customer service professional?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.

How does a customer service professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

What types of jobs fall under customer service?

Customer service jobs include roles such as customer service representatives, call center agents, support specialists, and client service managers. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology.
More about Customer Service Professional jobs

What are the most commonly searched types of Customer Service jobs in Appleton, WI?

The most popular types of Customer Service jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Customer Service Professional jobs?

Cities near Appleton, WI with the most Customer Service Professional job openings:

Customer Service Professional jobs near you
Infographic showing various Customer Service Professional job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,474 per year, or $16.6 per hour.

Print Customer Experience Professional

Veritiv Corporation

Appleton, WI • On-site

$65K - $72K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

HYBRID ROLE

Job Purpose:

The Print Customer Experience Professional is to build customer loyalty and confidence by receiving and processing customer orders, inquiries and/or issues covering products ordered. This position is responsible for maintaining the ongoing relationship with multiple customers and sales staff utilizing knowledge of products, logistics, production planning and inventory management.

Job Responsibilities:

Communicate with customers (by phone or in person) to understand needs and concerns, Develop and maintain excellent procedural or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching, Identify and resolve potential problematic customer issues and alert management, Identify potential customers by using publicly available lists such as trade directories and internet searches, Input and track customer information, orders and follow-up actions into the CRM database to ensure product availability and on-time delivery, Perform basic merchandising and order placements activities such as entering customer orders, creating plant/RDC orders and completing stock replenishment orders, Perform other related duties and responsibilities as required or assigned, Prepare routine letters, memoranda, reports and similar documents to share with management and customers, Provide various products, pricing, inventory availability and production schedule information to customers, Recommend changes in process and procedures based on customer feedback

Additional Responsibilities & Qualifications:

  • Salary: $65,500 - $72,800 annually

Work Experience:

Sound experience and understanding of straightforward procedures or systems (7 to 12 months)

Education:

College Degree Preferred

What We Offer

  • Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
  • Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
  • Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
  • Healthcare benefits (including medical, dental, vision, and health savings account), life, AD&D, and disability insurance, 401k, paid time off, tuition reimbursement, employee assistance program, and other fringe benefits.

About Veritiv

Together with its subsidiaries, Veritiv is the leading full-service provider of packaging solutions. Veritiv also provides JanSan, hygiene, print and publishing products and services. Veritiv serves customers in a wide range of industries, through team members around the world helping shape the success of its customers. For more information, visit www.veritiv.comand connect with the Company on LinkedIn.

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