ZipRecruiter

Log In

1

Customer Service Professional Jobs in Appleton, WI

Briess Industries

Customer Service Manager

Chilton, WI · On-site

The Customer Service Manager is responsible for leading the customer service team and ensuring the ... Foster a customer-focused culture that emphasizes responsiveness, accuracy, and professionalism.

Transmotion LLC

Customer Service Representative

De Pere, WI · On-site

$15.50 - $21/hr

Our Customer Service Representatives work from 8:00 am - 5:00 pm, Monday - Friday . This role plays ... Here, you can make a meaningful impact for both our customers and your professional development!

Agiliti

Customer Service Coordinator

Appleton, WI

$17.50 - $23/hr

The Customer Service Coordinator provides training and supports key daily office functions ... Maintains and projects confidence, enthusiasm and a professional image. * Flexible, coachable.

Agiliti

Customer Service Coordinator

Appleton, WI

$17.50 - $23/hr

The Customer Service Coordinator provides training and supports key daily office functions ... Maintains and projects confidence, enthusiasm and a professional image. * Flexible, coachable.

Badger State Staffing

Customer Service Associate

Appleton, WI · On-site

$14.25 - $19.50/hr

... customer-focused individual to join a dynamic service center based in Appleton. In this role, you ... Handle incoming phone calls and online inquiries with a professional and helpful attitude

Dollar Tree

Customer Service Associate

Appleton, WI · On-site

$14.25 - $19.50/hr

Ensure a positive, safe, and respectful environment while maintaining professional and friendly ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Bass Pro Shops

Customer Service Outfitter

Green Bay, WI · On-site

$14 - $19.50/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Ability to communicate in a friendly and professional manner to our customers and other associates

Dollartree

Customer Service Associate

Appleton, WI · On-site

$14.25 - $19.50/hr

Ensure a positive, safe, and respectful environment while maintaining professional and friendly ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Bank First

Traveling Customer Service Rep

Clintonville, WI · On-site

$14.75 - $20/hr

Traveling Customer Service Rep - Northeast Region Bank First Sturgeon Bay - STURGEON BAY, WI 54235 ... We combine professional excellence with a culture that truly values people. When you join Bank ...

LTL Supply, LLC

Customer Service Support Rep

Green Bay, WI · On-site

$15.50 - $21.25/hr

If so, you could be the full-time Customer Service Support Rep we're looking for at LTL Supply, LLC ... Always polite and professional, you'll address customers' concerns, answer questions, and follow up ...

Family Dollar

Customer Service Associate I

New Holstein, WI · On-site

$14.75 - $20.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ensure a positive, safe, and respectful environment while maintaining professional and friendly ...

Family Dollar

Customer Service Associate I

Oshkosh, WI · On-site

$14.25 - $19.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ensure a positive, safe, and respectful environment while maintaining professional and friendly ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service Professional JobsCustomer Service Professional Jobs in Appleton, WI

Customer Service Professional information

See Appleton, WI salary details

$9

$16

$25

How much do customer service professional jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for customer service professional in Appleton, WI is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $17.84 per hour, depending on experience, location, and employer.

What is a customer service professional?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

What are the key skills and qualifications needed to thrive as a customer service professional?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.

How does a customer service professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

What types of jobs fall under customer service?

Customer service jobs include roles such as customer service representatives, call center agents, support specialists, and client service managers. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology.
More about Customer Service Professional jobs

What are the most commonly searched types of Customer Service jobs in Appleton, WI?

The most popular types of Customer Service jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Customer Service Professional jobs?

Cities near Appleton, WI with the most Customer Service Professional job openings:

Customer Service Professional jobs near you
Infographic showing various Customer Service Professional job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,474 per year, or $16.6 per hour.

Customer Service Manager

Briess Industries

Chilton, WI • On-site

Full-time

Posted 10 days ago

Job description

JOB SUMMARY:

The Customer Service Manager is responsible for leading the customer service team and ensuring the delivery of exceptional service to customers in a food ingredients manufacturing business. This role serves as the primary liaison between customers and internal departments, including Sales, Production, Quality Assurance, Planning, Logistics, and Finance. The Customer Service Manager oversees order management, customer communications, issue resolution, and continuous improvement initiatives while ensuring compliance with food industry standards and company policies.

TYPICAL JOB DUTIES:

Customer Service Leadership

  • Supervise, coach, train, and develop Customer Service Representatives.
  • Establish performance expectations and monitor individual and team performance metrics.
  • Conduct performance evaluations and provide ongoing feedback and development opportunities.
  • Foster a customer-focused culture that emphasizes responsiveness, accuracy, and professionalism.

Order Management

  • Oversee the end-to-end order fulfillment process, including order entry, order changes, shipment tracking, and customer follow-up.
  • Ensure customer orders are processed accurately and efficiently.
  • Coordinate with Sales, Production Planning, Supply Chain, and Logistics to meet customer delivery requirements.
  • Monitor open orders and proactively communicate delays, inventory constraints, or supply issues.

Customer Relationship Management

  • Serve as an escalation point for customer concerns, complaints, and service issues.
  • Build and maintain strong relationships with customers, distributors, and internal stakeholders.
  • Partner with Sales to support customer retention and business growth initiatives.
  • Ensure timely and effective communication regarding product availability, lead times, pricing changes, and market conditions.

Cross-Functional Coordination

  • Collaborate with Quality Assurance on customer complaints, product investigations, and corrective actions.
  • Work with Manufacturing and Planning teams to address production schedules and customer priorities.
  • Coordinate with Transportation and Logistics team to ensure timely shipments.
  • Support new product launches and customer onboarding activities.

Food Industry Compliance

  • Support customer requests related to product specifications, certificates of analysis, allergen statements, and other documentation.
  • Ensure customer records and documentation are maintained in accordance with company and regulatory requirements.

Process Improvement and Reporting

  • Analyze customer service performance metrics, including on-time delivery, order accuracy, fill rates, and customer satisfaction.
  • Identify opportunities to streamline processes and improve operational efficiency.
  • Develop and maintain standard operating procedures (SOPs) for customer service functions.
  • Prepare reports and presentations for management regarding customer service performance and trends.

Other

  • Adhere to all government and company safety, sanitation and GMP policies and regulations. Adhere to Food Safety, Quality and SQF Codes.
  • Other duties as assigned by supervisor.

REQUIREMENTS:

  • Degree in Business Administration, Supply Chain Management, or a related field preferred.
  • Equivalent combination of education and experience may be considered.
  • Customer service experience in a manufacturing environment required.
  • Previous supervisory or team leadership experience preferred.
  • Experience in food ingredients, food manufacturing, or consumer packaged goods industries strongly preferred.
  • Strong understanding of order management and customer service processes within a manufacturing environment.
  • Excellent communication, problem-solving, and conflict resolution skills.
  • Strong organizational and time management abilities.
  • Proficiency with ERP systems and Microsoft Office applications.
  • Ability to analyze data and develop actionable recommendations.
  • Demonstrated leadership and employee development skills.