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Customer Service Phone Jobs in Wisconsin (NOW HIRING)

C&W Services

Customer Service Representative

Madison, WI · On-site

$16 - $22/hr

Job Title Customer Service Representative Summary The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions, issues, or ...

Rice Lake

Customer Service Coordinator

Rice Lake, WI · On-site

$17.75 - $23/hr

Provide outstanding customer service to national service clients and dealers by phone and email * Ability to gain technical skills to provide advice and troubleshooting assistance to field ...

CSM COMPANIES INC GROUP

Service Advisor

Oak Creek, WI · On-site

Create a positive initial contact with service customers * Ensure that all service phone calls are handled professionally and expediently * Work closely with shop foremen to schedule service repairs

Co-Staff Job Board

Customer Service

Delavan, WI

$19 - $21/hr

Customer Service Representative Location: Whitewater, WI Pay: $19-$21/hr DOE Position Type: Temp-to ... Provide accurate and timely communication via phone and email * Enter and process orders and ...

Peer Technical

Customer Service

Fond Du Lac, WI

$15.75 - $21.50/hr

Seeking a person with good computer skills. You will be taking orders from customers. (Inbound ... Good phone and computer skills. Detailed work required. Working hours will be 9:30am to 6:30pm You ...

Southern Shingles

Customer Service Representative

Green Bay, WI · On-site

$15.50 - $21.25/hr

Manages phone inquiries professionally, processes transactions in the ERP system, and contributes ... The Customer Service Representative reports to the Branch Manager and has no direct reports. This ...

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All JobsCustomer Service Phone JobsCustomer Service Phone Jobs in Wisconsin

Customer Service Phone information

See Wisconsin salary details

$12

$23

$35

How much do customer service phone jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer service phone in Wisconsin is $23.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.72 per hour, depending on experience, location, and employer.

What is a customer service phone?

A Customer Service Phone job involves assisting customers over the phone by answering inquiries, resolving issues, and providing product or service information. Representatives must have strong communication skills, patience, and problem-solving abilities. They may also handle complaints, process orders, and escalate complex issues when necessary. Excellent customer service helps build trust and ensures customer satisfaction.

What does a typical day look like for a customer service phone representative?

A typical day for a Customer Service Phone representative involves answering incoming calls, addressing customer questions or complaints, and documenting each interaction using specialized software. You may also handle order processing, provide product information, and escalate more complex issues to supervisors or other departments as needed. The work environment is usually fast-paced, team-oriented, and relies heavily on communication and collaboration. You will often collaborate with colleagues and managers to resolve challenging situations, and you'll have clear performance metrics such as call resolution rates and customer satisfaction scores. This role offers valuable experience in customer relations and can lead to advancement opportunities within customer service or related fields.

What are the key skills and qualifications needed to thrive in the customer service phone position, and why are they important?

To excel as a Customer Service Phone representative, you need excellent verbal communication skills, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is commonly required. Outstanding active listening, patience, and conflict resolution skills help top performers build rapport and effectively resolve customer concerns. These skills are crucial for delivering a positive customer experience, maintaining company reputation, and ensuring efficient issue resolution.

What are popular job titles related to Customer Service Phone jobs in Wisconsin? For Customer Service Phone jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Customer Service Phone jobs in Wisconsin look for? The top searched job categories for Customer Service Phone jobs in Wisconsin are:
Customer Service Phone jobs near you
Infographic showing various Customer Service Phone job openings in Wisconsin as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $48,443 per year, or $23.3 per hour.

Customer Service/ Phone Intake Representative

Tryfacta, Inc.

Madison, WI • On-site

$13.07/hr

Other

Posted 4 days ago

Job description

About US:
Tryfacta is a leading, nationally renowned Workforce Management Solution provider for private &public sector firms across the US. We specialize in Healthcare, IT, Business Support, and Professional & Craft/Light Industrial ecosystems.
Founded in March 1996, we have a presence in all 50 States. Tryfacta has Ranked number 1 as one of the fastest-growing companies by Inc. Magazine (Inc. 5000)!
Tryfacta is certified by the Joint Commission for Healthcare Staffing Services & has numerous ISO Certifications that capture our commitment to continuous improvement.
Job Summary:
Tryfacta is seeking a Customer Service/ Phone Intake Representative for our client in Madison WI,53705. This is a temporary contract assignment. If you meet the qualifications listed below and are interested, please Apply Now!
Position Title: Customer Service/ Phone Intake Representative
Location: Madison WI, 53705
Duration: 4 Months
Work Schedule: Monday through Friday 35/ hr week
Pay rate: $13.07/hr
Responsibilities for this position include, but are not limited to:
  • Answer incoming calls and make outbound calls.
  • Assist customers with their inquiries.
  • Communicate courteously with customers by telephone, e-mail, or letter.
  • Provide a high level of personalized customer service.
  • Take notes of conversations with customers.
  • Investigate and solve customer problems.
  • Update databases with changes to the details and status of each customer.
  • Use of a variety of computer applications and databases related to call center services and credentialing.
  • Arrange the distribution of information to managers and coworkers
  • Maintain respect and discretion.
  • Follow up inquiries as required via emails or call backs.
  • Keep accurate records of discussions or correspondence with customers.
  • Meet with others to discuss possible improvements to customer service.

Tryfacta is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

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