... pharmaceutical companies. Reporting to the General Manager, the Customer Service Supervisor is ... responsible for the daily functions of customer service within the Plant. Ensures that departmental ...
... pharmaceutical companies. Reporting to the General Manager, the Customer Service Supervisor is ... responsible for the daily functions of customer service within the Plant. Ensures that departmental ...
... pharmaceutical companies. Reporting to the General Manager, the Customer Service Supervisor is ... responsible for the daily functions of customer service within the Plant. Ensures that departmental ...
... pharmaceutical companies. Reporting to the General Manager, the Customer Service Supervisor is ... responsible for the daily functions of customer service within the Plant. Ensures that departmental ...
Customer Service Specialist
Sunrise, FL · On-site
$16.25 - $21.50/hr
We are seeking a Customer Service Specialist to join a high-volume, performance-driven call center supporting healthcare professionals (HCPs), pharmaceutical field teams, and internal stakeholders.
Quick apply
Customer Service Specialist
Sunrise, FL · On-site
$16.25 - $21.50/hr
We are seeking a Customer Service Specialist to join a high-volume, performance-driven call center supporting healthcare professionals (HCPs), pharmaceutical field teams, and internal stakeholders.
Customer Service Representative
Appleton, WI · On-site
$15.50 - $21.25/hr
... PHARMACEUTICAL, DRUG, CONSULTING, PUBLIC RELATIONS, AD, OPPORTUNITY, BUSINESS, HUMAN RESOURCES ... ESTATE, CUSTOMER SERVICE, RETAIL, HOSPITALITY, GRAD, GRADUATE, COLLEGE, CSR, REP, ACCOUNT ...
Quick apply
Customer Service Representative
Appleton, WI · On-site
$15.50 - $21.25/hr
... PHARMACEUTICAL, DRUG, CONSULTING, PUBLIC RELATIONS, AD, OPPORTUNITY, BUSINESS, HUMAN RESOURCES ... ESTATE, CUSTOMER SERVICE, RETAIL, HOSPITALITY, GRAD, GRADUATE, COLLEGE, CSR, REP, ACCOUNT ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
New
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
New
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Customer Service Pharmacist information
See salary details
$27.88 - $32.10
2% of jobs
$32.10 - $36.32
0% of jobs
$36.32 - $40.54
0% of jobs
$40.54 - $44.76
0% of jobs
$44.76 - $48.97
5% of jobs
$48.97 - $53.19
9% of jobs
$55.91 is the 25th percentile. Wages below this are outliers.
$53.19 - $57.41
13% of jobs
The median wage is $61.32 / hr.
$57.41 - $61.63
22% of jobs
$61.63 - $65.84
21% of jobs
$66.40 is the 75th percentile. Wages above this are outliers.
$65.84 - $70.06
18% of jobs
$70.06 - $74.28
9% of jobs
$27
$60
$74
How much do customer service pharmacist jobs pay per hour?
As of Jul 19, 2026, the average hourly pay for customer service pharmacist in the United States is $60.91, according to ZipRecruiter salary data. Most workers in this role earn between $56.01 and $67.31 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Customer Service Pharmacist, and why are they important?
To thrive as a Customer Service Pharmacist, you need a Doctor of Pharmacy (PharmD) degree, active pharmacist licensure, and a thorough understanding of medication therapy and pharmacy regulations. Familiarity with pharmacy management systems, prescription processing software, and drug information databases is typically required. Strong interpersonal skills, problem-solving abilities, and a patient-centered approach help build trust and deliver effective assistance. These skills and qualities are crucial for ensuring accurate medication dispensing, regulatory compliance, and positive patient experiences.
What are some common challenges faced by Customer Service Pharmacists and how can they be addressed?
Customer Service Pharmacists often encounter challenges such as managing high volumes of patient inquiries, balancing accuracy with efficiency, and navigating complex insurance or medication questions. To address these, strong communication skills, staying up-to-date with pharmacy systems, and collaborating closely with pharmacy technicians and healthcare providers are essential. Continuous professional development and proactive problem-solving can help pharmacists provide excellent service while managing their workload effectively.
What are customer service pharmacists?
Customer service pharmacists are licensed pharmacy professionals who focus on assisting patients and customers with their medication needs and questions. They provide information on prescriptions, help resolve insurance issues, and ensure patients understand how to take their medications safely. In addition to dispensing medications, they address customer concerns, process refills, and sometimes offer health advice or vaccination services. Their role is key in ensuring a positive pharmacy experience and promoting safe medication use.
What is the difference between Customer Service Pharmacist vs Retail Pharmacist?
| Aspect | Customer Service Pharmacist | Retail Pharmacist |
|---|---|---|
| Credentials | Pharmacy degree, licensure | Pharmacy degree, licensure |
| Work Environment | Customer support, pharmacy settings | Retail stores, community pharmacies |
| Employer & Industry | Hospitals, clinics, pharmacies | Retail chains, independent pharmacies |
| Primary Focus | Customer assistance, medication info | Dispensing medications, sales |
Customer Service Pharmacists primarily focus on assisting customers with medication questions and providing support in pharmacy settings, often working in hospitals or clinics. Retail Pharmacists, on the other hand, work in retail pharmacy environments, dispensing medications and managing sales. Both roles require pharmacy licensure and share similar credentials but differ mainly in work environment and primary responsibilities.
More about Customer Service Pharmacist jobs
What cities are hiring for Customer Service Pharmacist jobs? Cities with the most Customer Service Pharmacist job openings:
What job categories do people searching Customer Service Pharmacist jobs look for? The top searched job categories for Customer Service Pharmacist jobs are:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted yesterday
Job description
The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company's unwavering commitment to its mission, Safeguarding Global Health®.
Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year.
Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality. We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 9 of the top 10 pharmaceutical companies.
Reporting to the General Manager, the Customer Service Supervisor is responsible for the daily functions of customer service within the Plant. Ensures that departmental goals and targets are met with primary focus on customer service to both internal and external customers.
Responsibilities
Qualifications
Training Required
Benefits
Sotera Health offers a competitive benefits package that includes:
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Sterigenics U.S. LLC takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities. We strongly encourage those from underrepresented groups to apply.
VEVRAA Federal Contractor
Sotera Health goes to market through its three best-in-class businesses - Sterigenics®, Nordion® and Nelson Labs®. Sterigenics is a leading global provider of outsourced terminal sterilization and irradiation services for the medical device, pharmaceutical, food safety and advanced applications markets. Nordion is the leading global provider of Co-60 and gamma irradiators, which are key components to the gamma sterilization process. Nelson Labs is a global leader in outsourced microbiological and analytical chemistry testing and advisory services for the medical device and pharmaceutical industries.
Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year.
Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality. We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 9 of the top 10 pharmaceutical companies.
Reporting to the General Manager, the Customer Service Supervisor is responsible for the daily functions of customer service within the Plant. Ensures that departmental goals and targets are met with primary focus on customer service to both internal and external customers.
Responsibilities
- Coordinates all activities required to resolve and respond to customer issues in a quick, efficient and professional manner.
- Delegates, monitors and coordinates department daily functions to meet deadlines required by customers, sales and operations.
- Administers Accounts Payable for the plant:
- tracking purchase orders
- coding invoices
- reconciliation of receipts to bills
- Resource person in the plant for HR administration, new employee setup, and maintenance of files related to personnel, benefits, orientation of new staff and payroll setup.
- Resource person for Accounts Receivable.
- Performs various administrative duties:
- information requests
- routine reports
- ordering supplies
- handling vendors
- administrative support to General Manager and QA Manager
- Assists with other tasks as assigned by Supervisor.
- SUPERVISION GIVEN: Supervises the Customer Service Administrator and/or Office Administrator
Qualifications
- Associate Degree or equivalent from a two (2) year college; or equivalent combination of education and experience.
- Minimum of 3-5 years related customer service experience.
- Experience supervising a customer service department preferred.
- Ability to communication effectively both orally and in writing.
- Strong organizational skills.
- Intermediate Microsoft office skills.
- Strong problem solving skills.
Training Required
- Must complete all required training for a "Customer Service Supervisor" outlined in the training manual.
Benefits
Sotera Health offers a competitive benefits package that includes:
- Medical, Rx, Dental, Vision, Disability, Life Insurance, Health Savings and Flexible Spending Accounts
- 401(k) program with Company match that immediately vests
- Paid holidays, vacation and sick time
- Free financial planning assistance
- Paid parental leave
- Education assistance
- Voluntary benefits including Critical Illness, Accident, Hospital Indemnity and Pet Insurance
- Employee Assistance Program (EAP)
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Sterigenics U.S. LLC takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities. We strongly encourage those from underrepresented groups to apply.
VEVRAA Federal Contractor
Sotera Health goes to market through its three best-in-class businesses - Sterigenics®, Nordion® and Nelson Labs®. Sterigenics is a leading global provider of outsourced terminal sterilization and irradiation services for the medical device, pharmaceutical, food safety and advanced applications markets. Nordion is the leading global provider of Co-60 and gamma irradiators, which are key components to the gamma sterilization process. Nelson Labs is a global leader in outsourced microbiological and analytical chemistry testing and advisory services for the medical device and pharmaceutical industries.
About Sotera Health
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
1,001 - 5,000 Employees
Headquarters location
Broadview Heights, OH, US
Year founded
2017