ZipRecruiter

Log In

1

Customer Service Pharmacist Jobs (NOW HIRING)

US Tech Solutions

Pharmacist

Salt Lake City, UT · On-site

$65/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Current pharmacist licensure in the states within the district. About US Tech Solutions: US Tech ...

Varite

Pharmacist

Salt Lake City, UT · On-site

$56.25 - $67.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Current pharmacist licensure in the states within the district. About US Tech Solutions: US Tech ...

ICONMA

Pharmacist 4

Canal Winchester, OH · On-site

$55.50 - $66.75/hr

Pharmacist 4 Our client, a Retail Pharmacy company, is looking for a Pharmacist 4 for their Canal ... Models and shares customer service best practices with all team members to deliver a distinctive ...

Enegra Systems

Customer Service Analysts

El Paso, TX · On-site

Role--Customer Service Analysts Location- EL P A SO , TX Must be from Medical or pharmaceutical industry /requirements: Profile: Customer Service Analysts / Contact Center Skillset required:

Aequor Inc

Customer Service

Somerset, NJ · On-site

$16 - $21.75/hr

Customer Service Representative Responsible for all Customer Service activities in support of both ... Experience in Pharmaceutical Industry is highly preferred. * Ability to recommend and implement ...

Enegra systems

Customer Service Analysts

El Paso, TX · On-site

Company Description Role--Customer Service Analysts Location- EL P A SO , TX Must be from Medical or pharmaceutical industry /requirements: Profile: Customer Service Analysts / Contact Center ...

Aequor Technologies

Customer Service

Somerset, NJ · On-site

$16 - $21.75/hr

Responsible for all Customer Service activities in support of both the Brand and Generics divisions ... Experience in Pharmaceutical Industry is highly preferred. * Ability to recommend and implement ...

Teledyne

Customer Service

Dallas, TX · On-site

$16 - $21.50/hr

... imaging and pharmaceutical research.​ We are looking for individuals who thrive on making an ... exceptional service Teledyne is known for. You'll help maintain long‑standing customer ...

US Tech Solutions

Customer Service

Pittsburgh, PA · On-site

$17 - $18.50/hr

... customer service, healthcare, case management, or call centers, we'd love to hear from you ... Responsibilities: * Assist patients, healthcare providers, and pharmacies through phone and online ...

next page

Showing results 1-20

All JobsCustomer Service Pharmacist Jobs

Customer Service Pharmacist information

See salary details

$27

$60

$74

How much do customer service pharmacist jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer service pharmacist in the United States is $60.91, according to ZipRecruiter salary data. Most workers in this role earn between $56.01 and $67.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service pharmacist?

To thrive as a Customer Service Pharmacist, you need a Doctor of Pharmacy (PharmD) degree, active pharmacist licensure, and a thorough understanding of medication therapy and pharmacy regulations. Familiarity with pharmacy management systems, prescription processing software, and drug information databases is typically required. Strong interpersonal skills, problem-solving abilities, and a patient-centered approach help build trust and deliver effective assistance. These skills and qualities are crucial for ensuring accurate medication dispensing, regulatory compliance, and positive patient experiences.

What are some common challenges faced by customer service pharmacists and how can they be addressed?

Customer Service Pharmacists often encounter challenges such as managing high volumes of patient inquiries, balancing accuracy with efficiency, and navigating complex insurance or medication questions. To address these, strong communication skills, staying up-to-date with pharmacy systems, and collaborating closely with pharmacy technicians and healthcare providers are essential. Continuous professional development and proactive problem-solving can help pharmacists provide excellent service while managing their workload effectively.

What is a customer service pharmacist?

Customer service pharmacists are licensed pharmacy professionals who focus on assisting patients and customers with their medication needs and questions. They provide information on prescriptions, help resolve insurance issues, and ensure patients understand how to take their medications safely. In addition to dispensing medications, they address customer concerns, process refills, and sometimes offer health advice or vaccination services. Their role is key in ensuring a positive pharmacy experience and promoting safe medication use.

What is the difference between Customer Service Pharmacist vs Retail Pharmacist?

AspectCustomer Service PharmacistRetail Pharmacist
CredentialsPharmacy degree, licensurePharmacy degree, licensure
Work EnvironmentCustomer support, pharmacy settingsRetail stores, community pharmacies
Employer & IndustryHospitals, clinics, pharmaciesRetail chains, independent pharmacies
Primary FocusCustomer assistance, medication infoDispensing medications, sales

Customer Service Pharmacists primarily focus on assisting customers with medication questions and providing support in pharmacy settings, often working in hospitals or clinics. Retail Pharmacists, on the other hand, work in retail pharmacy environments, dispensing medications and managing sales. Both roles require pharmacy licensure and share similar credentials but differ mainly in work environment and primary responsibilities.

More about Customer Service Pharmacist jobs
What cities are hiring for Customer Service Pharmacist jobs? Cities with the most Customer Service Pharmacist job openings:
What job categories do people searching Customer Service Pharmacist jobs look for? The top searched job categories for Customer Service Pharmacist jobs are:
Customer Service Pharmacist jobs near you
Infographic showing various Customer Service Pharmacist job openings in the United States as of August 2026, with employment types broken down into 82% Full Time, 13% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 89% In-person, 4% Hybrid, and 7% Remote job distribution, with an average salary of $126,701 per year, or $60.9 per hour.

Specialty Services-Pharmacist

Northeast Shared Services

Schenectady, NY • On-site

$56.25 - $67.75/hr

Other

Posted 17 days ago

Job description

Specialty Services-Pharmacist

Jul 17, 2026

Schenectady, NY, US, 12308

Company: NortheastSharedServices

Salary:52.38 - 83.68

SUMMARY

TheSpecialty Services Pharmacist (part-time)is responsible for overseeing the daily operations of specialty pharmacy professional services while ensuring safe, accurate, and compliant patient care.

In this role, you will verify specialty medication referrals, provide expert medication counseling, collaborate with healthcare providers, and serve as a trusted resource for patients, caregivers, physicians, nurses, and other healthcare professionals. You will also support the ongoing development of specialty pharmacy programs and patient therapy initiatives while maintaining strong relationships with industry partners.

Work Setting:Office

Schedule:Monday – Friday

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Oversee the daily operations of the specialty pharmacy program.

  • Ensure compliance with company policies, regulatory requirements, and industry standards.

  • Manage workflow and supervise specialty pharmacy support staff.

  • Participate in business development efforts with specialty pharmacy partners and healthcare providers.

  • Build and maintain strong relationships with prescribers, pharmaceutical manufacturers, payers, and healthcare systems.

  • Verify the appropriate dispensing of specialty medications.

  • Counsel patients and healthcare providers on:

  • Medication usage

  • Dosage instructions

  • Drug interactions

  • Potential side effects

  • Monitor patient progress to promote medication adherence and optimize therapeutic outcomes.

  • Assist with reporting and documentation required by specialty pharmacy contracts and industry partners.

  • Provide exceptional customer service to patients, providers, and business partners.

  • Participate in scheduled on-call coverage for urgent after-hours specialty pharmacy needs.

  • Support continuous quality improvement initiatives focused on patient safety.

  • Exercise professional judgment while practicing within the scope of pharmacist licensure.

  • Complete all required continuing education and maintain active licensure.

  • Maintain compliance with all federal, state, and company pharmacy regulations.

  • Perform additional duties as assigned.

MINIMUM QUALIFICATIONS

  • Excellent verbal, written, and electronic communication skills

  • Strong leadership and decision-making abilities

  • Excellent interpersonal and customer service skills

  • Strong analytical and problem-solving skills

  • Ability to supervise, prioritize, and evaluate the work of others

  • Ability to resolve customer concerns professionally and efficiently

  • Proficiency with pharmacy management systems and automated dispensing technology

  • Working knowledge of:

  • Microsoft Outlook

  • Microsoft Excel

  • Microsoft Word

  • Professional appearance consistent with company dress code

EDUCATION AND EXPERIENCE

  • Bachelor of Science (B.S.) in Pharmacy (5-year program)

  • Active Pharmacist license in good standing within the state of practice

PHYSICAL REQUIREMENTS

Grasping/Finger Movement & Dexterity- Left/Right Hands Constant 5-8 Hours

Standing Frequent 3-5 Hours

Walking Occasional 1-3 Hours

Bending Occasional 1-3 Hours

Exposure to Hot Environment Occasional 1-3 Hours

Pushing/Pulling Occasional 1-3 Hours up to 25lbs

Sitting Frequent 3-5 Hours

Twisting Occasional 1-3 Hours

Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.

Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.

Nearest Major Market:Albany

Apply