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Customer Service Pharmacist Jobs (NOW HIRING)

TopRx

Customer Service Representative

Bartlett, TN · On-site

$17 - $18/hr

Customer Service Representative - TopRx Join the customer care team at TopRx, a Memphis-based leader in generic pharmaceutical distribution since 1987! We're on the lookout for enthusiastic ...

Actalent

Pharmacist 5

West Jordan, UT

$60 - $65/hr

The pharmacist combines strong clinical judgment with excellent communication and customer service skills to support a safe, positive, and patient-centered pharmacy experience. Responsibilities

New

Actalent

Pharmacist 5

West Jordan, UT

$60 - $65/hr

The pharmacist combines strong clinical judgment with excellent communication and customer service skills to support a safe, positive, and patient-centered pharmacy experience. Responsibilities

New

California Medical Pharmacy

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BILINGUALSPANISH DME and CRT Customer Service Rep

Los Angeles, CA · On-site

$18 - $25/hr

We are looking for a Bilingual English/Spanish Customer Service Representative to join our team ... Company Description We are a family owned company servicing pharmaceutical, medical supply and DME ...

Urgent

California Medical Pharmacy

Be Seen First

BILINGUALSPANISH DME and CRT Customer Service Rep

Los Angeles, CA · On-site

$18 - $25/hr

We are looking for a Bilingual English/Spanish Customer Service Representative to join our team ... Company Description We are a family owned company servicing pharmaceutical, medical supply and DME ...

Urgent

Robert Half

Customer Service Representative

Sacramento, CA · On-site

$28 - $31/hr

We are looking for a Customer Service Representative to join a pharmaceutical organization in Sacramento, California for a permanent role. This position serves as a key point of contact for customers ...

Enegra systems

Customer Service Analysts

El Paso, TX · On-site

Company Description Role--Customer Service Analysts Location- EL P A SO , TX Must be from Medical or pharmaceutical industry /requirements: Profile: Customer Service Analysts / Contact Center ...

Kelly Services

Customer Service

Avon, CT

$15.75 - $21.50/hr

Customer Service Representative - Serve as the primary point of contact for health care members, providers, pharmacies, and other insurance carriers. Assist with claim and prescription-related issues ...

Kelly Services

Customer Service

Avon, CT

$15.75 - $21.50/hr

Customer Service Representative - Serve as the primary point of contact for health care members, providers, pharmacies, and other insurance carriers. Assist with claim and prescription-related issues ...

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All JobsCustomer Service Pharmacist Jobs

Customer Service Pharmacist information

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$27

$60

$74

How much do customer service pharmacist jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for customer service pharmacist in the United States is $60.91, according to ZipRecruiter salary data. Most workers in this role earn between $56.01 and $67.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Pharmacist, and why are they important?

To thrive as a Customer Service Pharmacist, you need a Doctor of Pharmacy (PharmD) degree, active pharmacist licensure, and a thorough understanding of medication therapy and pharmacy regulations. Familiarity with pharmacy management systems, prescription processing software, and drug information databases is typically required. Strong interpersonal skills, problem-solving abilities, and a patient-centered approach help build trust and deliver effective assistance. These skills and qualities are crucial for ensuring accurate medication dispensing, regulatory compliance, and positive patient experiences.

What are some common challenges faced by Customer Service Pharmacists and how can they be addressed?

Customer Service Pharmacists often encounter challenges such as managing high volumes of patient inquiries, balancing accuracy with efficiency, and navigating complex insurance or medication questions. To address these, strong communication skills, staying up-to-date with pharmacy systems, and collaborating closely with pharmacy technicians and healthcare providers are essential. Continuous professional development and proactive problem-solving can help pharmacists provide excellent service while managing their workload effectively.

What are customer service pharmacists?

Customer service pharmacists are licensed pharmacy professionals who focus on assisting patients and customers with their medication needs and questions. They provide information on prescriptions, help resolve insurance issues, and ensure patients understand how to take their medications safely. In addition to dispensing medications, they address customer concerns, process refills, and sometimes offer health advice or vaccination services. Their role is key in ensuring a positive pharmacy experience and promoting safe medication use.

What is the difference between Customer Service Pharmacist vs Retail Pharmacist?

AspectCustomer Service PharmacistRetail Pharmacist
CredentialsPharmacy degree, licensurePharmacy degree, licensure
Work EnvironmentCustomer support, pharmacy settingsRetail stores, community pharmacies
Employer & IndustryHospitals, clinics, pharmaciesRetail chains, independent pharmacies
Primary FocusCustomer assistance, medication infoDispensing medications, sales

Customer Service Pharmacists primarily focus on assisting customers with medication questions and providing support in pharmacy settings, often working in hospitals or clinics. Retail Pharmacists, on the other hand, work in retail pharmacy environments, dispensing medications and managing sales. Both roles require pharmacy licensure and share similar credentials but differ mainly in work environment and primary responsibilities.

More about Customer Service Pharmacist jobs
What cities are hiring for Customer Service Pharmacist jobs? Cities with the most Customer Service Pharmacist job openings:
What job categories do people searching Customer Service Pharmacist jobs look for? The top searched job categories for Customer Service Pharmacist jobs are:
Customer Service Pharmacist jobs near you
Infographic showing various Customer Service Pharmacist job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $126,701 per year, or $60.9 per hour.
Customer Service Representative

Customer Service Representative

TopRx

Bartlett, TN • On-site

$17 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Job description

Customer Service Representative – TopRx

Join the customer care team at TopRx, a Memphis-based leader in generic pharmaceutical distribution since 1987! We’re on the lookout for enthusiastic professionals ready to deliver top-tier service with a smile. If you're someone who thrives on helping others, solving problems, and making someone’s day a little better—this might be your perfect next step.

Position Summary

As a Customer Service Representative at TopRx, you'll be the friendly voice our independent pharmacy partners rely on. You’ll handle inbound and outbound calls, provide order support, and ensure customer satisfaction with efficiency and care. This role is all about empathy, problem-solving, and relationship building—with a bit of multitasking wizardry thrown in.

We have two shifts – 9:00 am – 6:00 pm and 10:00 am – 7:00 pm.

We also have a rotating weekend, fully staffed that’s one every 3rd or 4th weekend 10:00 am - 2:00 pm on Saturday.

• The CSR with the weekend shift splits Friday 5:00 – 8:30 pm + Saturday 10:00 am - 2:30 pm

• The weekend shift is work from home both days*

*All other shifts are in office.

What You'll Be Doing

• Responding to inbound calls from independent pharmacies placing orders or seeking support.

• Using our software to place and manage orders by phone and online.

• Reaching out proactively to provide updates, track shipments, or resolve issues.

• Solving problems efficiently using the latest tools and a helpful attitude.

• Collaborating with team members and staying current through ongoing training.

What You’ll Contribute

• A customer-first attitude and a calm, professional phone presence.

• Comfortable using technology and software to manage orders and information.

• Willingness to learn and grow in a fast-paced, team-oriented environment.

• An ability to empathize, problem-solve, and communicate clearly.

• Respect and appreciation for coworkers and customers from all walks of life.

Position Qualifications

• Passion for delivering great service and solving problems.

• Dependability and accountability.

• Familiarity with Windows-based systems is a plus.

• Experience in a call center or customer service setting preferred.

• Strong listening skills and a desire to help.

TopRx is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our mission is to consistently deliver cost-effective generic pharmaceuticals with unbeatable customer service.

Company Description

A generic pharmaceutical distributor servicing pharmacies across the country for 39 years.