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Customer Service Order Taker Jobs (NOW HIRING)

EC Ruff Marine

Order Taker

Pompano Beach, FL

$16 - $18/hr

EC Ruff Marine is a premier provider of top-notch marine services and products, committed to delivering unparalleled customer experiences. We are seeking a diligent and customer-oriented Order Taker ...

Windy City Pizza

Order taker

Boston, MA · On-site

Join Windy City Pizza LLC as an Order Taker and be the friendly voice that connects our delicious ... Collaborate with kitchen staff to ensure order accuracy and timely service. Handle customer ...

Windy City Pizza LLC

Order taker

Boston, MA · On-site

$15 - $20/hr

Join Windy City Pizza LLC as an Order Taker and be the friendly voice that connects our delicious ... Collaborate with kitchen staff to ensure order accuracy and timely service. * Handle customer ...

Windy City Pizza

Order taker

Boston, MA · On-site

Join Windy City Pizza LLC as an Order Taker and be the friendly voice that connects our delicious ... Collaborate with kitchen staff to ensure order accuracy and timely service. Handle customer ...

UF Corporation

Warehouse Order Taker

High Point, NC · On-site

UF Corporation Inc is seeking Warehouse Phone Order Taker. This position serves as the direct link ... Customer Service & Retention: Answer client inquiries regarding product availability, pricing, and ...

P. Terry's Burger Stand

Order Taker/Cashier

Austin, TX · On-site

$15 - $17/hr

This role can be many things - Cashier, Order Taker, Drink Maker and/or Food Runner ... We believe in serving the best quality of food we can with exception service as delivered by each ...

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Customer Service Order Taker information

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How much do customer service order taker jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for customer service order taker in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Order Taker vs Customer Service Representative?

AspectCustomer Service Order TakerCustomer Service Representative
Primary RoleTake and process customer orders, often over the phone or in personAssist customers with inquiries, resolve issues, and provide product or service information
Work EnvironmentRetail stores, call centers, restaurantsCall centers, retail, corporate offices
Required SkillsBasic communication, order entry, product knowledgeCommunication, problem-solving, customer service skills
Common CertificationsNone typically requiredCustomer service certifications optional

While both roles involve interacting with customers, the Customer Service Order Taker primarily focuses on recording and processing orders, whereas the Customer Service Representative handles a broader range of customer inquiries and issues. Understanding these differences can help job seekers find the right position that matches their skills and career goals.

What are Customer Service Order Takers?

Customer Service Order Takers are professionals who interact with customers to receive and process orders for products or services. They typically work in call centers, retail environments, or food service establishments, handling customer inquiries, recording order details, and ensuring orders are accurate and fulfilled efficiently. Their role often involves using computers or phones to input orders, resolving basic customer concerns, and providing information about products, services, or order status.

What are some common challenges a Customer Service Order Taker faces and how can they be managed?

Customer Service Order Takers often encounter challenges such as handling high call volumes, managing difficult or dissatisfied customers, and ensuring order accuracy under time pressure. Successfully managing these challenges involves strong communication skills, patience, and attention to detail. Utilizing company-provided scripts, actively listening to customers, and staying organized with order tracking systems can help maintain both efficiency and customer satisfaction. Regular training sessions and team support also play a key role in addressing these challenges.

What are the key skills and qualifications needed to thrive as a Customer Service Order Taker, and why are they important?

To thrive as a Customer Service Order Taker, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with order management systems, CRM software, and telephone systems is typically required. Patience, active listening, and problem-solving abilities help you provide excellent customer experiences and resolve issues efficiently. These skills are crucial for ensuring accurate order processing, customer satisfaction, and smooth business operations.
More about Customer Service Order Taker jobs
What states have the most Customer Service Order Taker jobs? States with the most job openings for Customer Service Order Taker jobs include:
What job categories do people searching Customer Service Order Taker jobs look for? The top searched job categories for Customer Service Order Taker jobs are:
Customer Service Order Taker jobs near you
Order Taker

Order Taker

EC Ruff Marine

Pompano Beach, FL

$16 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Benefits:
  • 401(k) matching
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development



Location: 1771 SW 7th Ave Pompano Beach Florida
Company: EC Ruff Marine
Employment Type: Full-Time
About Us: EC Ruff Marine is a premier provider of top-notch marine services and products, committed to delivering unparalleled customer experiences. We are seeking a diligent and customer-oriented Order Taker to join our team and support our growing operations.
Job Description: As an Order Taker at EC Ruff Marine, you will play a crucial role in managing customer orders with precision and efficiency. Your responsibilities will include processing orders, offering product information, and ensuring seamless order fulfillment, all while providing excellent customer service.
Key Responsibilities:

  • Receive and process customer orders via phone, email, or in person
  • Confirm order details for accuracy and completeness
  • Provide detailed product information and answer customer inquiries
  • Collaborate with other departments to ensure timely and accurate order fulfillment
  • Address and resolve customer complaints and issues professionally
  • Maintain accurate and organized records of orders and transactions
  • Assist in inventory management and stock replenishment as needed
  • Perform additional duties as assigned to support overall operations
Qualifications:

  • High school diploma or equivalent; additional education or training in customer service is a plus
  • Previous experience in a customer service or order-taking role is preferred
  • Strong communication and interpersonal skills
  • Excellent attention to detail and organizational skills
  • Ability to multitask and thrive in a fast-paced environment
  • Proficiency in basic computer applications (e.g., MS Office, Quick Books order management systems)
  • Positive attitude and a collaborative team player
Benefits:

  • Competitive salary
  • Health, dental, and vision insurance
  • Retirement plan options
  • Paid time off and holidays
  • Opportunities for career advancement
  • A supportive and inclusive work environment
How to Apply: Interested candidates are encouraged to submit their resume and a cover letter detailing their qualifications and experience to kmcfarlane@ecruffmarine.com with the subject line "Order Taker Application [Your Name]." Applications will be reviewed on a rolling basis until the position is filled.
EC Ruff Marine is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.