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Customer Service Order Taker Jobs (NOW HIRING)

P. Terry's Burger Stand

Order Taker/Cashier

Austin, TX · On-site

$15 - $16/hr

This role can be many things - Cashier, Order Taker, Drink Maker and/or Food Runner ... We believe in serving the best quality of food we can with exception service as delivered by each ...

Four Seasons

Room Service Order Taker

Jackson, WY

... orders to rooms -Create and deliver amenities to rooms -Answer phones and deliver clear and concise service over the phone -Perform side-work which includes polishing, lifting, organizing, and ...

Gusto

Order Taker/ Cashier

Atlanta, GA

$10 - $13/hr

We are looking for Service Team Member: Liner, Order Taker, Cashier for our West Midtown location. Job Summary: As a Service Team Member, you are responsible for delivering food and providing a ...

Gusto

Service TM/ Order Taker

Buford, GA

$10 - $13/hr

Liner, Order Taker, Cashier for our Buford location. Job Summary: As a Service Team Member, you are responsible for delivering food and providing a premium experience to our guests. You will greet ...

Chick-fil-A Crocker Park

Outside Order Taker

Avon, OH · On-site

$25K/mo

Outside Order Taker Description More than just a job; an opportunity. Chick-fil-A Crocker Park ... quick-service restaurants in the country. Benefits * Sundays off * Flexible work schedule

Mike Linnigs

ORDER TAKER

Louisville, KY · On-site

Order takers are the first face of Mike Linnig's Restaurant for guests that order self-service or carry out orders. Take guest orders correctly, read the order back to the guest and ring orders ...

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Customer Service Order Taker information

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How much do customer service order taker jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for customer service order taker in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Order Taker vs Customer Service Representative?

AspectCustomer Service Order TakerCustomer Service Representative
Primary RoleTake and process customer orders, often over the phone or in personAssist customers with inquiries, resolve issues, and provide product or service information
Work EnvironmentRetail stores, call centers, restaurantsCall centers, retail, corporate offices
Required SkillsBasic communication, order entry, product knowledgeCommunication, problem-solving, customer service skills
Common CertificationsNone typically requiredCustomer service certifications optional

While both roles involve interacting with customers, the Customer Service Order Taker primarily focuses on recording and processing orders, whereas the Customer Service Representative handles a broader range of customer inquiries and issues. Understanding these differences can help job seekers find the right position that matches their skills and career goals.

What are Customer Service Order Takers?

Customer Service Order Takers are professionals who interact with customers to receive and process orders for products or services. They typically work in call centers, retail environments, or food service establishments, handling customer inquiries, recording order details, and ensuring orders are accurate and fulfilled efficiently. Their role often involves using computers or phones to input orders, resolving basic customer concerns, and providing information about products, services, or order status.

What are some common challenges a Customer Service Order Taker faces and how can they be managed?

Customer Service Order Takers often encounter challenges such as handling high call volumes, managing difficult or dissatisfied customers, and ensuring order accuracy under time pressure. Successfully managing these challenges involves strong communication skills, patience, and attention to detail. Utilizing company-provided scripts, actively listening to customers, and staying organized with order tracking systems can help maintain both efficiency and customer satisfaction. Regular training sessions and team support also play a key role in addressing these challenges.

What are the key skills and qualifications needed to thrive as a Customer Service Order Taker, and why are they important?

To thrive as a Customer Service Order Taker, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with order management systems, CRM software, and telephone systems is typically required. Patience, active listening, and problem-solving abilities help you provide excellent customer experiences and resolve issues efficiently. These skills are crucial for ensuring accurate order processing, customer satisfaction, and smooth business operations.
More about Customer Service Order Taker jobs
What states have the most Customer Service Order Taker jobs? States with the most job openings for Customer Service Order Taker jobs include:
What job categories do people searching Customer Service Order Taker jobs look for? The top searched job categories for Customer Service Order Taker jobs are:
Customer Service Order Taker jobs near you
Order Taker/Cashier

Order Taker/Cashier

P. Terry's Burger Stand

Cedar Park, TX • On-site

$15 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

P. Terry's rating

7.3

Company rating: 7.3 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Parental leave
  • Training & development
  • Vision insurance

PART-TIME AND FULL-TIME POSITIONS AVAILABLE
We are looking for people with positive engaging personalities that smile through a mask and a head set, speak clearly and show genuine care for the guest experience. This role can be many things - Cashier, Order Taker, Drink Maker and/or Food Runner.
Responsibilities:
  • Use a Point of Sale system for guest orders
  • Ensure a pleasant experience for the guest
  • Esnure order accuracy and anticipate needs
  • Fill drinks and deliver food
  • Accurately handle multiple forms of payment
  • Some light stocking, cleaning, washing dishes
  • Making each guest feel valued

Qualifications:
  • Must be able to multitask
  • Must have a food handler's permit
  • Be able to lift 50 pounds
  • Have a "yes" to the gues and each other mentaility
  • Need to have stamina to maintain good energy over the shift

About Us:
We started P. Terry's with the understanding that treating our employees fairly would be the basis for our success. We make our decisions with the employee, guest, community and business lens. We have a team oriented, team-based culture that's free of silly internal politics. We believe in serving the best quality of food we can with exception service as delivered by each employees contribution. Our reputation depends on the team.
We offer unique benefits - a Christmas bonus for every employee, interest-free loans, a cake on your birthday, and more. Most importantly, we offer advancement and educational opportunities at every level of our business, so that our employees can succeed with us and in their careers and beyond.
Compensation: $15.00 - $18.00 per hour

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