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Customer Service Order Taker Jobs (NOW HIRING)

Jason's Deli

Order Taker and Cashier

Topeka, KS · On-site

$15 - $18/hr

Advancement Opportunities through our Career Path Program A Customer Service team member takes customer orders, payments, answers the telephone, takes customer's food orders, and helps where there is ...

Jason's Deli

Order Taker and Cashier

Lawrence, KS

$14 - $16/hr

Advancement Opportunities through our Career Path Program A Customer Service team member takes customer orders, payments, answers the telephone, takes customer's food orders, and helps where there is ...

Jason's Deli

Order Taker and Cashier

Wichita, KS · On-site

$11 - $15/hr

Advancement Opportunities through our Career Path Program A Customer Service team member takes customer orders, payments, answers the telephone, takes customer's food orders, and helps where there is ...

Jason's Deli

Order Taker and Cashier

Topeka, KS

$15 - $18/hr

Advancement Opportunities through our Career Path Program A Customer Service team member takes customer orders, payments, answers the telephone, takes customer's food orders, and helps where there is ...

Jason's Deli

Order Taker and Cashier

Abilene, TX · On-site

$12 - $15/hr

Advancement Opportunities through our Career Path Program A Customer Service team member takes customer orders, payments, answers the telephone, takes customer's food orders, and helps where there is ...

Jason's Deli

Order Taker and Cashier

Kansas City, MO · On-site

$15 - $17/hr

Advancement Opportunities through our Career Path Program A Customer Service team member takes customer orders, payments, answers the telephone, takes customer's food orders, and helps where there is ...

Jason's Deli

Order Taker and Cashier

Amarillo, TX

$13 - $15/hr

Advancement Opportunities through our Career Path Program A Customer Service team member takes customer orders, payments, answers the telephone, takes customer's food orders, and helps where there is ...

Jason's Deli

Order Taker and Cashier

Abilene, TX

$13 - $15/hr

Advancement Opportunities through our Career Path Program A Customer Service team member takes customer orders, payments, answers the telephone, takes customer's food orders, and helps where there is ...

Jason's Deli

Order Taker and Cashier

Olathe, KS

$13 - $16/hr

Advancement Opportunities through our Career Path Program A Customer Service team member takes customer orders, payments, answers the telephone, takes customer's food orders, and helps where there is ...

Jason's Deli

Order Taker and Cashier

Wichita, KS · On-site

$12 - $15/hr

Advancement Opportunities through our Career Path Program A Customer Service team member takes customer orders, payments, answers the telephone, takes customer's food orders, and helps where there is ...

Jason's Deli

Order Taker and Cashier

Overland Park, KS

$15 - $19/hr

Advancement Opportunities through our Career Path Program A Customer Service team member takes customer orders, payments, answers the telephone, takes customer's food orders, and helps where there is ...

Jason's Deli

Order Taker and Cashier

Lawrence, KS · On-site

$14 - $16/hr

Advancement Opportunities through our Career Path Program A Customer Service team member takes customer orders, payments, answers the telephone, takes customer's food orders, and helps where there is ...

Jason's Deli

Order Taker and Cashier

Olathe, KS

$13 - $16/hr

Advancement Opportunities through our Career Path Program A Customer Service team member takes customer orders, payments, answers the telephone, takes customer's food orders, and helps where there is ...

Jason's Deli

Order Taker and Cashier

Wichita, KS · On-site

$12 - $15/hr

Advancement Opportunities through our Career Path Program A Customer Service team member takes customer orders, payments, answers the telephone, takes customer's food orders, and helps where there is ...

Jason's Deli

Order Taker and Cashier

Bixby, OK · On-site

$11 - $14/hr

Advancement Opportunities through our Career Path Program A Customer Service team member takes customer orders, payments, answers the telephone, takes customer's food orders, and helps where there is ...

Jason's Deli

Order Taker and Cashier

Abilene, TX · On-site

$13 - $15/hr

Advancement Opportunities through our Career Path Program A Customer Service team member takes customer orders, payments, answers the telephone, takes customer's food orders, and helps where there is ...

Jason's Deli

Order Taker and Cashier

Bixby, OK · On-site

$11 - $14/hr

Advancement Opportunities through our Career Path Program A Customer Service team member takes customer orders, payments, answers the telephone, takes customer's food orders, and helps where there is ...

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All JobsCustomer Service Order Taker Jobs

Customer Service Order Taker information

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How much do customer service order taker jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for customer service order taker in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Order Taker vs Customer Service Representative?

AspectCustomer Service Order TakerCustomer Service Representative
Primary RoleTake and process customer orders, often over the phone or in personAssist customers with inquiries, resolve issues, and provide product or service information
Work EnvironmentRetail stores, call centers, restaurantsCall centers, retail, corporate offices
Required SkillsBasic communication, order entry, product knowledgeCommunication, problem-solving, customer service skills
Common CertificationsNone typically requiredCustomer service certifications optional

While both roles involve interacting with customers, the Customer Service Order Taker primarily focuses on recording and processing orders, whereas the Customer Service Representative handles a broader range of customer inquiries and issues. Understanding these differences can help job seekers find the right position that matches their skills and career goals.

What are Customer Service Order Takers?

Customer Service Order Takers are professionals who interact with customers to receive and process orders for products or services. They typically work in call centers, retail environments, or food service establishments, handling customer inquiries, recording order details, and ensuring orders are accurate and fulfilled efficiently. Their role often involves using computers or phones to input orders, resolving basic customer concerns, and providing information about products, services, or order status.

What are some common challenges a Customer Service Order Taker faces and how can they be managed?

Customer Service Order Takers often encounter challenges such as handling high call volumes, managing difficult or dissatisfied customers, and ensuring order accuracy under time pressure. Successfully managing these challenges involves strong communication skills, patience, and attention to detail. Utilizing company-provided scripts, actively listening to customers, and staying organized with order tracking systems can help maintain both efficiency and customer satisfaction. Regular training sessions and team support also play a key role in addressing these challenges.

What are the key skills and qualifications needed to thrive as a Customer Service Order Taker, and why are they important?

To thrive as a Customer Service Order Taker, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with order management systems, CRM software, and telephone systems is typically required. Patience, active listening, and problem-solving abilities help you provide excellent customer experiences and resolve issues efficiently. These skills are crucial for ensuring accurate order processing, customer satisfaction, and smooth business operations.
More about Customer Service Order Taker jobs
What states have the most Customer Service Order Taker jobs? States with the most job openings for Customer Service Order Taker jobs include:
What job categories do people searching Customer Service Order Taker jobs look for? The top searched job categories for Customer Service Order Taker jobs are:
Customer Service Order Taker jobs near you
Concrete Dispatcher/Shipper Order Taker/Customer Service Representative

Concrete Dispatcher/Shipper Order Taker/Customer Service Representative

Titan America

Conway, SC

$13.75 - $18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Titan America rating

6.5

Company rating: 6.5 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

S&W Ready Mix Concrete is a wholly owned subsidiary of Titan America LLC.  Titan America is a leading environmentally and socially progressive heavy building materials company employing approximately 2,000 employees in the eastern United States.  We primarily manufacture cement, ready mix concrete, fly ash, and other aggregates. Titan has been in operation since 1902 and remains a family-led business with a values-oriented, people-focused culture.

At Titan America we pride ourselves in providing a safe and professional work environment where teamwork and integrity are emphasized.  We work had to treat our employees fair and provide a positive work environment.  Our competitive pay and benefits are designed to reflect the ever-changing needs and wants of our employees.  Our goal is to empower you with the resources and flexibility and success on and off the job!

S&W Ready Mix has an immediate opening for a Concrete Dispatcher/Shipper Order Taker/Customer Service Representative.  This is a Hourly position reporting to the Dispatch Manager. Bilingual preferred (English/Spanish). The primary responsibility of this position is to facilitate the highest level of customer satisfaction including shipping and order taking, dispatching, scheduling of drivers and deliveries, delivery efficiency and inter-department communication.


  • Responsible for shipping and order taking, scheduling, dispatcher and customer relations
  • Maintain efficient delivery controls through proper scheduling and accurate order entry into the dispatch system
  • Resolve transportation conflicts and handle unusual and difficult customer complaints
  • Provide customer support to ensure maximum efficiency
  • Embraces and enhances a performance based Safety Culture
  • Is positive and upbeat in all communications with customers and other departments
  • Relentlessly pursues a solution to every issue that a customer brings to them
  • Deep desire to exceed expectations of internal and external customers; not satisfied with just meeting expectations
  • Identify and communicate repairs and maintenance of logistics communication equipment

Qualifications and Skills:

  • High School education or equivalent required, secondary education preferred
  • Previous shipping and order taking experience required 
  • Previous experience in dispatch or logistics required; construction industry experience strongly preferred
  • Bilingual, English/Spanish preferred
  • Ability to work well under pressure; previous customer service experience in a high pressure/high volume environment required
  • Excellent PC skills, Excel, Outlook, Word; previous experience with Trimble a plus
  • Familiar with geographical areas in Castle Hayne, NC area
  • Must be able to work flexible hours and overtime
  • Good telephone and 2-way radio skills; ability to deal with internal and external customers in a courteous and professional manner

 Titan America LLC offers a competitive salary and comprehensive benefits package (medical, dental, vision, life, matching 401K, paid vacation and holidays).

Titan America is an Equal Employment Opportunity (EEO) / Affirmative Action employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status.

EOE/AA-M/F/H/V

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