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Customer Service Operations Associate Jobs in Worcester, MA

Savers - US

Customer Service Associate

Framingham, MA · On-site

$15.75 - $21.75/hr

Customer Service Associate Pay Range: Our starting pay ranges from 16.25 to 17.12 depending on job duty/position. 16.25 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger ...

Walgreens

Customer Service Associate

Southbridge, MA · On-site

$15 - $20.75/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Walgreens

Customer Service Associate

Milford, MA · On-site

$16 - $22/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Walgreens

Customer Service Associate

Leominster, MA

$15 - $20.75/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Walgreens

Customer Service Associate

Ashland, MA · On-site

$15 - $20.50/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Walgreens

Customer Service Associate

Pepperell, MA · On-site

$15 - $20.50/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Walgreens

Customer Service Associate

Monson, MA

$15 - $20.75/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Walgreens

Customer Service Associate

Gardner, MA · On-site

$15.25 - $21.25/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Walgreens

Customer Service Associate

Worcester, MA · On-site

$14.50 - $20/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Walgreens

Customer Service Associate

Wayland, MA · On-site

$16.75 - $23/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Walgreens

Customer Service Associate

Needham, MA · On-site

$15.75 - $21.75/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

National Grid USA

Customer Service Associate

Northborough, MA · On-site

$15 - $20.50/hr

Due to the essential nature of the services we provide our customers, National Grid's Contact Center's hours of operation are 24/7 and accepted applicants will be assigned to work as needed by the ...

Walgreens

Customer Service Associate

Palmer, MA · On-site

$14.75 - $20.50/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Walgreens

Customer Service Associate

Southbridge, MA · On-site

$15 - $20.75/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Walgreens

Customer Service Associate

Westford, MA · On-site

$15 - $20.75/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Walgreens

Customer Service Associate

Pepperell, MA · On-site

$15 - $20.50/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Walgreens

Customer Service Associate

Holden, MA · On-site

$15.50 - $21.25/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Walgreens

Customer Service Associate

Ware, MA · On-site

$15 - $20.50/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Walgreens

Customer Service Associate

Hudson, MA · On-site

$15.25 - $21/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

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Customer Service Operations Associate information

See Worcester, MA salary details

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How much do customer service operations associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer service operations associate in Worcester, MA is $25.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $27.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service operations associate?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What does a customer service operations associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.
What are popular job titles related to Customer Service Operations Associate jobs in Worcester, MA? For Customer Service Operations Associate jobs in Worcester, MA, the most frequently searched job titles are:
What job categories do people searching Customer Service Operations Associate jobs in Worcester, MA look for? The top searched job categories for Customer Service Operations Associate jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Customer Service Operations Associate jobs? Cities near Worcester, MA with the most Customer Service Operations Associate job openings:
Customer Service Operations Associate jobs near you

Customer Service Associate

Savers Value Village

Worcester, MA • On-site

$15 - $15.81/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Savers Value Village rating

6.0

Company rating: 6.0 out of 10

Based on 207 frontline employees who took The Breakroom Quiz

25th of 50 rated thrift stores

Job description

Description
Job Title: Customer Service Associate
Pay Range: Our starting pay ranges from $15.00 to $15.81 depending on job duty/position.
$15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft
$15.23 = Clothing Sorter/Hanger, Hardware Sorter
$15.45 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes
$15.81 = Clothing Grader, Hardware Pricer, Material Handler
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
  • The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
  • To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
  • An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:
Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Savers Benefits
Geographic & job eligibility rules may apply
Healthcare Plans
Comprehensive coverage (medical/dental/vision) at a reasonable cost
Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
Paid Time Off
Sick Pay
Vacation Pay - Approximately 1-2 weeks
6 paid holidays plus 1 to 2 additional floating holidays
Team member discounts
Up to 50% off store merchandise
Flexible spending accounts
Use pre-tax dollars for eligible health and day care expenses
Employee Assistance Program (EAP)
A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance
Retirement Plan
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Life insurance
Company provided peace of mind and the option to purchase a supplemental plan
Additional Benefits
Performance Merit Increases
Savers is an E-Verify employer
Location: 490 Lincoln Street, Worcester, MA 01605

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