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Customer Service Operations Associate Jobs in Worcester, MA

Operations Associate - Part Time

Natick, MA · On-site

$19.80 - $22.90/hr

VOTRE PROFIL Operations Associate - Part Time Publiée le 25.05.2026 Sephora Retail Référence ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Operations Associate - Part Time

Natick, MA · On-site

$19.80 - $22.90/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Associate - Customer Service

Putnam, CT

$14.75 - $20.25/hr

Associate - Customer Service Employment Type: Full-Time Location: Arlington Heights, IL About the Opportunity: Symbiotic Services is seeking a Customer Service Associate to serve as a key point of ...

Customer Service Associate

Spencer, MA · On-site

$15 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate

Acton, MA · On-site

$16 - $22/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate

Spencer, MA · On-site

$15 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate

Acton, MA · On-site

$16 - $22/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

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Customer Service Operations Associate information

See Worcester, MA salary details

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How much do customer service operations associate jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for customer service operations associate in Worcester, MA is $25.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $27.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Operations Associate, and why are they important?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by Customer Service Operations Associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What does a Customer Service Operations Associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.
What are popular job titles related to Customer Service Operations Associate jobs in Worcester, MA? For Customer Service Operations Associate jobs in Worcester, MA, the most frequently searched job titles are:
What job categories do people searching Customer Service Operations Associate jobs in Worcester, MA look for? The top searched job categories for Customer Service Operations Associate jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Customer Service Operations Associate jobs? Cities near Worcester, MA with the most Customer Service Operations Associate job openings:

Operations Associate - Part Time

LVMH

Natick, MA • On-site

$19.80 - $22.90/hr

Part-time

Posted 18 days ago


LVMH rating

7.8

Company rating: 7.8 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

12th of 55 rated fashion and textile manufacturers


Job description

  • LE POSTE
  • VOTRE PROFIL

Operations Associate - Part Time
Publiée le 25.05.2026
Sephora
Retail
Référence : 288745
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  • Localisation :
    Natick, United States
  • Type de contrat :
    Permanent Job
  • Expérience requise :
    Beginner
  • Mode de travail :
    Part Time
Postuler
  • LE POSTE
  • VOTRE PROFIL

Le poste
Operations Associate - Part Time
Votre profil
Job ID: 288745
Store Name/Number: MA-Natick (0388)
Address:1245 Worcester St., Natick, MA 01760, United States (US)
Hourly/Salaried: Hourly (Non-Exempt)
Full Time/Part Time:Part Time
Position Type: Regular
Your Role at Sephora: As an Operations Associate, you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising, your attention to detail and proactive mindset will help keep everything running beautifully. If you're organized, collaborative, and passionate about retail operations, this is your moment to Belong to Something Beautiful.
Key Responsibilities
  • Support daily operations Manage inventory, stock replenishment, order fulfillment, and maintain operational standards
  • Assist with visual merchandisingEnsure the store reflects Sephora's brand through accurate promotional setups and event execution
  • Deliver exceptional serviceSupport the team in creating outstanding client experiences and achieving sales goals
  • Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered
  • Uphold Sephora standards Follow company policies and help create a safe, secure, and enjoyable shopping experience for all

Flexible Scheduling and Reliability
  • Must meet the required minimum number of weekly shifts/ hours
    • Full Time: 30-40 hrs/week
    • Part Time: 15-29 hrs/week
    • Flex (as needed): 4-14 hrs/week
  • Be available during peak retail operations (nights, weekends and holidays)
  • Punctuality and consistent attendance

Qualifications/Experience
  • 1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment
  • Excellent organizational and time management skills
  • Quick learner with the ability to absorb and communicate product knowledge
  • Ability to support outstanding client service
  • Excellent communication and interpersonal skills.
  • Team player with a goal-driven mindset
  • Comfortable in a fast-paced environment with a strong client focus
  • Physically able to lift and carry up to 50 pounds

While at Sephora, you'll enjoy
Inclusion & Belonging We pledge to create a beauty community where everyone's uniqueness is celebrated, respected, and honored.
Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here
$19.80 - $22.90/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.
Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

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