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Customer Service Operations Associate Jobs in Springfield, VA

Kone AB

Service Operations Manager

Washington, DC · On-site

$159K - $209K/yr

Our operations in over 60 countries around the world has helped us achieve our position as an ... Do youcoachthe technical-oriented Supervisors of today, to be customer-, service- and result ...

Kohl's

Part-Time Operations Associate

Seabrook, MD

$15/hr

You will efficiently process freight, replenishment, and omni channel operations. What You'll Do ... Engage customers by greeting them and offering assistance with products and services * Execute all ...

Lyft

Operations Associate, Flexdrive

Vienna, VA · On-site

... organized Operations Associate to join our Vienna team full-time. Reporting into the Operations ... Impeccable customer service and problem-solving skills * Excellent, clear verbal and written ...

Lantern

Enablement Operations Associate

Washington, DC · On-site

Your customers aren't just the individuals using your product. They are the driving factor in your ... Enablement Operations Associate About You You're an operations-minded professional who finds ...

Sephora

Operations Associate - Part Time

Alexandria, VA · On-site

$21.75 - $24.88/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Sephora

Operations Associate - Full Time

Reston, VA · On-site

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Sephora

Operations Associate - Part Time

Mclean, VA · On-site

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Sephora

Operations Associate - Part Time

Fairfax, VA · On-site

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Sephora

Operations Associate - Part Time

Ashburn, VA · On-site

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Sephora

Operations Associate - Flex

Washington, DC · On-site

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Sephora

Operations Associate - Full Time

Reston, VA · On-site

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Sephora

Operations Associate - Flex

Washington, DC · On-site

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

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All JobsCustomer Service Operations Associate JobsCustomer Service Operations Associate Jobs in Springfield, VA

Customer Service Operations Associate information

See Springfield, VA salary details

$10

$26

$52

How much do customer service operations associate jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for customer service operations associate in Springfield, VA is $26.85, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $28.61 per hour, depending on experience, location, and employer.

What is a customer service operations associate?

A customer service operations associate is responsible for supporting customer service teams by managing processes, handling inquiries, and ensuring efficient service delivery. They often use tools like CRM software and require strong communication and organizational skills to resolve issues and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a Customer Service Operations Associate, and why are they important?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

Is a Customer Service Operations Associate job stressful?

A Customer Service Operations Associate role can be stressful due to handling customer inquiries, resolving issues, and meeting performance metrics. The job often requires strong communication skills, patience, and the ability to manage high call volumes or complex problems efficiently.

What are some common challenges faced by Customer Service Operations Associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What does a customer operations associate do?

A customer operations associate manages customer accounts, processes orders, and resolves service issues to ensure customer satisfaction. They often use customer relationship management (CRM) software and communicate with clients via phone, email, or chat as part of their daily responsibilities.

What does a Customer Service Operations Associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.

What jobs pay 4000 a week without a degree?

Customer Service Operations Associates typically do not earn $4,000 weekly without specialized experience or advanced skills. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or skilled trades, which may require certifications or extensive experience. Most jobs paying this amount usually demand specific skills, certifications, or significant experience rather than formal degrees.
What job categories do people searching Customer Service Operations Associate jobs in Springfield, VA look for? The top searched job categories for Customer Service Operations Associate jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Customer Service Operations Associate jobs? Cities near Springfield, VA with the most Customer Service Operations Associate job openings:
Customer Service Operations Associate jobs near you

Service Operations Manager

Kone AB

Washington, DC • On-site

$159K - $209K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Founded in 1910,KONEis a global leader that provides elevators,escalatorsand automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world's cities better places to live by providing innovative solutions that help make people's journeys safe,convenientand reliable. Our operations in over 60 countries around the world has helped us achieve our position as aninnovation and sustainabilityleader with repeated recognitions byForbes, Corporate Knights for clean capitalism and others.

Are you ready to make your next career move tojoin our teamand manage your own local service operations as ourService Operations Managerfor KONE Beltsville, MD?

  • In your professional experience - has implementing and monitoring safety guidelines been your top priority for you and your team?

  • Do you take pride inproviding learning opportunities for your team?

  • Are you successful in effectively managing a schedule andyour team's overallperformance?

  • Are you able to collaborate with all levels of the organization to achieve business goals?

  • Do you have an appetite for learning andleveragingnew technologies?

  • Are you responsible for developing the personnel ensuring their motivation, continuous developmentandachievement against regional targets?

  • Do youcoachthe technical-oriented Supervisors of today, to be customer-, service- and result-oriented Line Supervisors?

  • Are you responsible for theselectionof personnel,trainingand continuousqualificationof the employees?

  • Do you deal with complaints as well as supervision of customer satisfaction?

  • Do you create business plansincluding budget planning and budget control for the individual Service?


If you answered a resounding YES to these questions, then we have an amazing opportunity for you!

As ourService Operations Manager,you willsuccessfully drive the service business operations for your territory while working in collaboration with your customer and peers. Your mission is to promote a positive culture surrounded byaccomplishingsafety and quality goals to achieve customer satisfaction and profitable business results.

You willbring5+years ofrelevantmaintenanceexpertiseas well as supervisory experience ideally leading a union represented workforce to our KONE familyand an appetite for learning an exciting and new field.You will usethe knowledgegained when obtaining yourassociates'degree in a related field oradditionalyears of experience.

At KONE, we foster an innovative and collaborative culture, valuingeach individual'scontribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect.We'reproud to offer experiences and opportunities to help you achieve career and personal goals whilemaintaininga healthy work-life balance.

We hire individuals who value culture because we believe culture drives innovation

  • We value your authentic self.

  • Collaborative, creative, and supportive work environment.

  • Passionate about safety, quality, and innovation

  • We care about the communities where we live and work.

Come share your passion and energy to make a positive impactatKONE for our customers andyourcareer!

*Beware of Recruitment Scams!*

KONE is an equal opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

Read more onwww.kone.com/en/careers/

Just some of our many benefits include:

  • Competitive salary
  • Opportunities to learn and grow
  • 401K Employer Match
  • 401k Employer Non-elective Contribution
  • Well-being Program
  • Medical, Prescription, Dental and Vision Insurance
  • Digital Health Solutions & Telehealth
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSAs)
  • Employee Family Assistance Program (EFAP)
  • Family & Medical Leave
  • Parental Leave
  • Leave to Care for a Domestic Partner
  • Paid Time Off & Holidays
  • Company Paid Life and AD&D Insurance
  • Supplemental Life and AD&D Insurance
  • Company Paid Short-term and Long-term Disability
  • Buy-Up Long-term Disability
  • Critical Illness Insurance
  • Hospital Indemnity & Accident Insurance
  • Identity Theft Protection
  • Legal Insurance
  • KONE Credit Union
  • Tuition Reimbursement
  • Commuter Benefits

#LI-TG1

The hiring range for this role is $159,800.00- $209,790.00.The compensation package offered will depend on candidate's ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

KONE Annual Bonus plan at 15% Target Incentivebased on achievement of company goals and individual goals.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://careers.kone.com/en/

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