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Customer Service Operations Associate Jobs in Mobile, AL

This role focuses on maintaining service standards, meeting customer expectations, and supporting ... operations • Excellent organizational, leadership, and communication skills • Ability to ...

Customer Service Associate

Mobile, AL

$11.75 - $16.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Customer Service Associate

Mobile, AL

$12 - $16.50/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Customer Service Associate

Mobile, AL

$12.50 - $17.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Customer Service Associate

Mobile, AL · On-site

$12 - $16.50/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Customer Service Associate

Mobile, AL · On-site

$11.75 - $16.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Customer Service Associate

AL · On-site

$12.50 - $17.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Customer Service Associate

Mobile, AL

$12 - $16.50/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Customer Service Associate

Mobile, AL · On-site

$12 - $16.50/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Customer Service Associate

Spanish Fort, AL · On-site

$12.75 - $17.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate

Spanish Fort, AL · On-site

$12.75 - $17.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate

Mobile, AL · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...

Customer Service Associate

Fairhope, AL · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

Customer Service Associate

Fairhope, AL · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...

Customer Service Associate

Mobile, AL · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

Customer Service Associate

Loxley, AL · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...

Customer Service Associate

Semmes, AL · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

Customer Service Associate

Robertsdale, AL · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...

Customer Service Associate

Mobile, AL · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...

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Customer Service Operations Associate information

See Mobile, AL salary details

$9

$25

$50

How much do customer service operations associate jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for customer service operations associate in Mobile, AL is $25.51, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $27.21 per hour, depending on experience, location, and employer.

What is a customer service operations associate?

A customer service operations associate is responsible for supporting customer service teams by managing processes, handling inquiries, and ensuring efficient service delivery. They often use tools like CRM software and require strong communication and organizational skills to resolve issues and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a Customer Service Operations Associate, and why are they important?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

Is a Customer Service Operations Associate job stressful?

A Customer Service Operations Associate role can be stressful due to handling customer inquiries, resolving issues, and meeting performance metrics. The job often requires strong communication skills, patience, and the ability to manage high call volumes or complex problems efficiently.

What are some common challenges faced by Customer Service Operations Associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What does a customer operations associate do?

A customer operations associate manages customer accounts, processes orders, and resolves service issues to ensure customer satisfaction. They often use customer relationship management (CRM) software and communicate with clients via phone, email, or chat as part of their daily responsibilities.

What does a Customer Service Operations Associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.

What jobs pay 4000 a week without a degree?

Customer Service Operations Associates typically do not earn $4,000 weekly without specialized experience or advanced skills. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or skilled trades, which may require certifications or extensive experience. Most jobs paying this amount usually demand specific skills, certifications, or significant experience rather than formal degrees.
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Other

Posted 15 days ago


Job description

Description

Job Summary


The Service Operations Supervisor is responsible for overseeing daily service operations and managing the service technician team to ensure high-quality repairs, efficient workflows, and on-time delivery. This role focuses on maintaining service standards, meeting customer expectations, and supporting technicians through leadership, training, and performance management.


Key Responsibilities

Supervise, schedule, and support service technician staff to ensure optimal productivity and coverage

Assist the General Manager with aligning shop cost centers with budget

Ensure all repairs and service work meet company quality standards and customer expectations

Monitor service timelines and ensure required delivery dates are consistently met

Review completed repairs for accuracy, completeness, and compliance with procedures

Provide technical guidance, coaching, and performance feedback to service technicians

Coordinate with parts, service advisors, and management to resolve workflow or repair issues

Track service metrics such as turnaround time, rework, and technician efficiency

Enforce safety policies, procedures, and best practices in the service area

Assist with hiring, onboarding, and training of new service technicians

Address customer or internal concerns related to service quality or delays as needed

Manage shop floor production through the Industrial Valve Intellus Platform

Requirements

Qualifications

Previous experience supervising or leading service or technical teams

Strong understanding of valve repair processes, quality standards, and service operations

Excellent organizational, leadership, and communication skills

Ability to prioritize tasks and manage multiple deadlines effectively

Problem-solving mindset with attention to detail

Proficiency with service management systems or repair tracking tools (required)


Preferred Experience

3+ years of experience in a valve repair service, maintenance, or repair environment

Prior supervisory or team lead experience

Experience improving service efficiency, quality, or turnaround time