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Customer Service Operations Associate Jobs in Bessemer, AL

CANTERBURY CAPITAL

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Investment Operations Associate

Tuscaloosa, AL · On-site

$45K - $67K/yr

Excellent internal communication skills paired with customer service orientation to support client ... Join us as an Investment Operations Associate if you're eager to leverage your financial expertise ...

CANTERBURY CAPITAL

Be Seen First

Investment Operations Associate

Tuscaloosa, AL · On-site

$45K - $67K/yr

Excellent internal communication skills paired with customer service orientation to support client ... Join us as an Investment Operations Associate if you're eager to leverage your financial expertise ...

Kone AB

Service Operations Coordinator

Birmingham, AL · On-site

Our operations in over 60 countries around the world has helped us achieve our position as an ... Customer service mindset At KONE, we foster an innovative and collaborative culture, valuing each ...

Dollar Tree

Customer Service Associate

Tuscaloosa, AL · On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

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Customer Service Operations Associate information

See Bessemer, AL salary details

$8

$22

$45

How much do customer service operations associate jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for customer service operations associate in Bessemer, AL is $22.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $24.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service operations associate?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What does a customer service operations associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.
What job categories do people searching Customer Service Operations Associate jobs in Bessemer, AL look for? The top searched job categories for Customer Service Operations Associate jobs in Bessemer, AL are:
What cities near Bessemer, AL are hiring for Customer Service Operations Associate jobs? Cities near Bessemer, AL with the most Customer Service Operations Associate job openings:
Customer Service Operations Associate jobs near you
Infographic showing various Customer Service Operations Associate job openings in Bessemer, AL as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,771 per year, or $23 per hour.

Operations Associate

Career Personnel Services

Birmingham, AL • On-site

Contractor

Re-posted 9 days ago

Job description

Position Summary
We are seeking a Contract to Hire Cleanroom Operations Associate. The Cleanroom Operations Associate supports manufacturing operations in a regulated medical device environment. This role ensures product integrity, traceability, accurate documentation, and regulatory compliance while operating equipment, assembling products, and maintaining cleanroom standards.

Responsibilities

  • Perform routine cleaning, maintenance, and monitoring of cleanroom and controlled areas
  • Operate automated machinery, measurement tools, label printers, and related equipment
  • Assemble and package medical devices
  • Assist with shutdowns and operational events
  • Support engineering with troubleshooting and process improvements
  • Maintain product integrity and traceability through accurate documentation of Manufacturing Orders
  • Complete and maintain regulatory batch records
  • Follow Quality Management System (QMS) requirements
  • Maintain a safe work environment in a regulated setting
  • Assist with cleanroom inventory control

Requirements

  • Detail-oriented and able to follow structured procedures and work instructions
  • Able to work independently with minimal supervision
  • Proficient in Microsoft Office (Excel required)
  • Comfortable working in a cleanroom environment with required garments and PPE
  • High School Diploma or equivalent
  • 2+ years in production or manufacturing environment preferred
  • Medical device manufacturing experience preferred
  • Cleanroom experience preferred