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Customer Service Operations Associate Jobs in Detroit, MI

Sephora

Operations Associate - Part Time

Bloomfield, MI · On-site

$18 - $20.50/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Sephora

Operations Associate - Part Time

Bloomfield, MI · On-site

$18 - $20.50/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

WESCO International

Yard Operations Associate

Plymouth, MI · On-site

$14.25 - $18.75/hr

A Day in The Life of an Associate As a Yard Operations Associate you will be responsible for ... Equipment operations, warehouse, and customer service experience preferred Skills & Requirements

Wesco

Yard Operations Associate

Plymouth, MI · On-site

$14.25 - $18.75/hr

A Day in The Life of an Associate As a Yard Operations Associate you will be responsible for ... Equipment operations, warehouse, and customer service experience preferred Skills & Requirements

American Signature, Inc.

Customer Service Associate

Utica, MI · On-site

$13.25 - $18.25/hr

The Customer Service Associate is responsible for executing all office operations. Some of the functions the Customer Service Associate will perform: * Embodies our values: Adventure Guides, Serve ...

Big Lots

Customer Service Associate

Utica, MI · On-site

$13.25 - $18.25/hr

Customer Service Associate Big Lots is seeking motivated individuals to support our Stores as we ... Ability to follow directives and interpret retail operational documents as assigned. * Experience:

VALUE CITY FURNITURE

Customer Service Associate

Utica, MI

$13.25 - $18.25/hr

The Customer Service Associate is responsible for executing all office operations. Why you'll want to join our team: · Join a historic, family-owned business that has helped furnish the lives of ...

Dollartree

Customer Service Associate

Detroit, MI · On-site

$14.25 - $19.75/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

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Customer Service Operations Associate information

See Detroit, MI salary details

$9

$25

$49

How much do customer service operations associate jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for customer service operations associate in Detroit, MI is $25.45, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $27.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Operations Associate, and why are they important?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by Customer Service Operations Associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What does a Customer Service Operations Associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.
What are the most commonly searched types of Customer Service Operations jobs in Detroit, MI? The most popular types of Customer Service Operations jobs in Detroit, MI are:
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What cities near Detroit, MI are hiring for Customer Service Operations Associate jobs? Cities near Detroit, MI with the most Customer Service Operations Associate job openings:
Customer Service Operations Associate jobs near you

Customer Service Associate

Sales Associate - $14/hr to start PLUS commissions! | Charlotte, NC | Value City & American Signa...

Utica, MI • On-site

$13.25 - $18.25/hr

Other

Posted 10 days ago

Job description

At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey-an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Customer Service Associate is critical in ensuring we meet that goal. This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries and keeping customers informed of their order status. The Customer Service Associate is responsible for executing all office operations.

Some of the functions the Customer Service Associate will perform:

  • Embodies our values: Adventure Guides, Serve Others and Own It
  • Assists in fostering an energetic and positive working environment
  • Frequently communicates with customers via phone
  • Partners with all team members to create an easy transaction and great in home delivery service
  • Develops strong relationships with customers who shop with us in-store and online
  • Listens to the customers' needs and presents possible options

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