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Customer Service Operations Associate Jobs in Chico, CA

... Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general operations Primary Responsibilities: \t * Customer Service & Sales - Greets and assists customers in finding products ...

Retail Customer Service Lead

Chico, CA · On-site

$17.86 - $30.75/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Validates completion of assigned operational messages and engagement video compliance. * Supports ...

Retail Customer Service Lead

Chico, CA

$17.25 - $19.25/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Validates completion of assigned operational messages and engagement video compliance. * Supports ...

Retail Customer Service Lead

Chico, CA · On-site

$17.86 - $30.75/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Validates completion of assigned operational messages and engagement video compliance. * Supports ...

Retail Customer Service Lead

Chico, CA · On-site

$17.86 - $30.75/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Validates completion of assigned operational messages and engagement video compliance. * Supports ...

Retail Customer Service Lead

Chico, CA · On-site

$15.75 - $19.25/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Validates completion of assigned operational messages and engagement video compliance. * Supports ...

Retail Customer Service Lead

Chico, CA · On-site

$15.75 - $19.25/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Validates completion of assigned operational messages and engagement video compliance. * Supports ...

Retail Customer Service Lead

Chico, CA · On-site

$15.75 - $19.25/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Validates completion of assigned operational messages and engagement video compliance. * Supports ...

Retail Customer Service Lead

Chico, CA

$15.75 - $19.25/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Validates completion of assigned operational messages and engagement video compliance. * Supports ...

Retail Customer Service Lead

Chico, CA · On-site

$15.75 - $19.25/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Validates completion of assigned operational messages and engagement video compliance. * Supports ...

Showing results 41-60

Customer Service Operations Associate information

See Chico, CA salary details

$9

$26

$51

How much do customer service operations associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer service operations associate in Chico, CA is $26.15, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $27.88 per hour, depending on experience, location, and employer.

What does a customer service operations associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.

What are the key skills and qualifications needed to thrive as a customer service operations associate?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What job categories do people searching Customer Service Operations Associate jobs in Chico, CA look for?

The top searched job categories for Customer Service Operations Associate jobs in Chico, CA are:

What cities near Chico, CA are hiring for Customer Service Operations Associate jobs?

Cities near Chico, CA with the most Customer Service Operations Associate job openings:

Infographic showing various Customer Service Operations Associate job openings in Chico, CA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $54,385 per year, or $26.1 per hour.

Petco - Cashier/Customer Service Associate $15-$23/hr

Petco

Chico, CA • On-site

$15 - $23/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.


Petco rating

5.7

Company rating: 5.7 out of 10

Based on 640 frontline employees who took The Breakroom Quiz

458th of 739 rated retailers


Job description

Petco Cashiers and Customer Service Associates are responsible for providing a friendly and helpful shopping experience while supporting daily store operations. Employees operate the register, handle cash and card transactions, assist customers with finding pet food and supplies, answer basic pet care product questions, restock shelves, organize merchandise, help set up displays, and maintain a clean and organized store. This position typically pays $15–$23 per hour depending on location and experience. Benefits may include employee discounts, health, dental, and vision insurance for full-time employees, 401(k) with company match, paid time off, and opportunities for advancement.

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