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Customer Service Operations Associate Jobs in Lemon Grove, CA

The Bay Club Company

Operations Associate

San Diego, CA · On-site

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the Club ... PRIMARY JOB FUNCTIONS Customer Service * Greet members and guests upon arrival to the Club. * Check ...

LVMH

Operations Associate - Part Time

Santee, CA · On-site

$20.85 - $23.98/hr

VOTRE PROFIL Operations Associate - Part Time Publiée le 15.08.2026 Sephora Retail Référence ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

ARS Network

Branch Operations Associate

San Diego, CA · On-site

$21 - $23/hr

As a Branch Operation Associate you will be responsible for providing exceptional support in ARS branch operations and excellent customer service to ARS customers to the best of our ability while ...

New

System One

Research Operations Associate

San Diego, CA · On-site

$24 - $29.40/hr

Research Operations Associate Location: San Diego, CA Type: Contract Compensation: $24-$29.40 Work ... Facilitate communication and execution between internal stakeholders and external service providers ...

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All JobsCustomer Service Operations Associate JobsCustomer Service Operations Associate Jobs in Lemon Grove, CA

Customer Service Operations Associate information

See Lemon Grove, CA salary details

$9

$26

$51

How much do customer service operations associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer service operations associate in Lemon Grove, CA is $26.38, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $28.12 per hour, depending on experience, location, and employer.

What does a customer service operations associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.

What are the key skills and qualifications needed to thrive as a customer service operations associate?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What cities near Lemon Grove, CA are hiring for Customer Service Operations Associate jobs?

Cities near Lemon Grove, CA with the most Customer Service Operations Associate job openings:

Customer Service Operations Associate jobs near you
Infographic showing various Customer Service Operations Associate job openings in Lemon Grove, CA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $54,864 per year, or $26.4 per hour.

Investment Services Operations Associate

San Diego County Credit Union

San Diego, CA • On-site

$25.75 - $33.50/hr

Full-time

Re-posted 13 days ago

Key responsibilities

  • Prepare and submit new account documentation ensuring all required materials are complete for processing.

  • Manage client inquiries related to account notifications, cash management, RMD outreach, annual review scheduling, issue resolution, signing documents, and placing unsolicited trades.

  • Coordinate and track rollovers and transfers (manual and ACAT) to ensure timely completion.

Job description

Position Summary

The Investment Services Operations Associate will provide comprehensive administrative and operational support to SDCCU Investment Services financial advisors. In this role, the Investment Services Operations Associate will support both financial advisors and their end-clients with a focus on enhancing client relationships, managing, and resolving a wide range of account‑related operational inquiries and ensuring compliance with industry regulations. 

The ideal candidate is proactive, detail‑oriented, and driven to excel in a fast‑paced environment. They must demonstrate a service‑first mindset and consistently deliver high‑touch, white‑glove support with professionalism, accuracy, and urgency.

Minimum Qualifications (Licenses, Education, Experience, Skills)

  • 1 year of administrative or operational experience in the financial services industry
  • High school diploma or equivalent. Bachelor’s degree in Finance, Business, Economics or a related field is highly preferred.
  • Working experience with a CRM system (Salesforce preferred)
  • Proficient with Microsoft Office 
  • Effective organizational skills and ability to manage multiple projects, establish priorities and meet deadlines.
  • Effective interpersonal and communication skills and proven ability dealing with clients and staff.
  • FINRA SIE, Series 6/7, and Series 63/65 preferred.

Essential Duties and Responsibilities

  • Prepare and submit new account documentation, ensuring all required materials are complete for processing.
  • Manage client inquiries including account notifications, cash management, RMD outreach, annual review scheduling, issue resolution, signing documents, and placing unsolicited trades.
  • Manage the scheduling of client and prospect meetings.
  • Coordinate and track rollovers and transfers (manual and ACAT) to ensure timely completion.
  • Identify client needs and refer clients seeking financial guidance to advisors.
  • Maintain operational excellence through ongoing training on policies, procedures, platforms, and service best practices.

Other Duties and Responsibilities

  • Perform other duties as assigned.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee is frequently required to stand and reach with hands and arms. The employee is occasionally required to walk; sit; climb or balance; and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The noise level in the work environment is usually moderate.


Monday-Friday: 8:00am-5:00pm
Saturday-Sunday: OFF
Full time - 40 hours/week