Customer Service Representative I
Troy, AL · On-site
$15 - $20.25/hr
Customer Service Representative I Location: Troy, AL Classification: Non-Exempt Grade: Hourly ... Complete other duties as assigned by manager QUALIFICATIONS To perform this job successfully, an ...
Customer Service Representative I
Troy, AL · On-site
$15 - $20.25/hr
Customer Service Representative I Location: Troy, AL Classification: Non-Exempt Grade: Hourly ... Complete other duties as assigned by manager QUALIFICATIONS To perform this job successfully, an ...
Customer Service Representative I
Troy, AL · On-site
$15 - $20.25/hr
Customer Service Representative I Location: Troy, AL Classification: Non-Exempt Grade: Hourly ... Complete other duties as assigned by manager QUALIFICATIONS To perform this job successfully, an ...
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Customer Service Representative I
Troy, AL · On-site
$15 - $20.25/hr
Customer Service Representative I Location: Troy, AL Classification: Non-Exempt Grade: Hourly ... Complete other duties as assigned by manager QUALIFICATIONS To perform this job successfully, an ...
Customer Service Associate I
Highland Home, AL · On-site
$12 - $16.50/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...
Customer Service Associate I
Highland Home, AL · On-site
$12 - $16.50/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...
Customer Service Associate I
Luverne, AL · On-site
$12 - $16.75/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...
New
Customer Service Associate I
Luverne, AL · On-site
$12 - $16.75/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...
New
Customer Service Associate I
Clayton, AL · On-site
$15 - $20.75/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...
Customer Service Associate I
Clayton, AL · On-site
$15 - $20.75/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...
Automotive Assistant & Service Managers
Troy, AL · On-site
$40K - $65K/yr
... Manager is responsible for assisting customers with tire selections and recommending necessary under-car repair services. In addition, to ensure complete customer satisfaction by delivering timely ...
Automotive Assistant & Service Managers
Troy, AL · On-site
$40K - $65K/yr
... Manager is responsible for assisting customers with tire selections and recommending necessary under-car repair services. In addition, to ensure complete customer satisfaction by delivering timely ...
Customer Service Associate I
Clio, AL · On-site
$14.50 - $20/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
Clio, AL · On-site
$14.50 - $20/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
Troy, AL · On-site
$13.75 - $18.75/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
Troy, AL · On-site
$13.75 - $18.75/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
Clio, AL · On-site
$14.50 - $20/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
Clio, AL · On-site
$14.50 - $20/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
Louisville, AL · On-site
$16 - $22.25/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
Louisville, AL · On-site
$16 - $22.25/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Automotive Assistant & Service Managers
Ozark, AL · On-site
$40K - $65K/yr
... Manager is responsible for assisting customers with tire selections and recommending necessary under-car repair services. In addition, to ensure complete customer satisfaction by delivering timely ...
Automotive Assistant & Service Managers
Ozark, AL · On-site
$40K - $65K/yr
... Manager is responsible for assisting customers with tire selections and recommending necessary under-car repair services. In addition, to ensure complete customer satisfaction by delivering timely ...
Customer Service Associate I
Louisville, AL · On-site
$16 - $22.25/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
Louisville, AL · On-site
$16 - $22.25/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
Troy, AL · On-site
$13.75 - $18.75/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
Troy, AL · On-site
$13.75 - $18.75/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
Clio, AL · On-site
$14.50 - $20/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
Clio, AL · On-site
$14.50 - $20/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
$16 - $22.25/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
$16 - $22.25/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
Luverne, AL · On-site
$12 - $16.75/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
Luverne, AL · On-site
$12 - $16.75/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
Louisville, AL · On-site
$16 - $22.25/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
Louisville, AL · On-site
$16 - $22.25/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
Highland Home, AL · On-site
$12 - $16.50/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
Highland Home, AL · On-site
$12 - $16.50/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
Elba, AL · On-site
$11.75 - $16/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
Elba, AL · On-site
$11.75 - $16/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Manager information
See Troy, AL salary details
$23K - $29.6K
5% of jobs
$29.6K - $36.1K
14% of jobs
$38.6K is the 25th percentile. Wages below this are outliers.
$36.1K - $42.6K
16% of jobs
The median wage is $48.6K / yr.
$42.6K - $49.2K
17% of jobs
$49.2K - $55.7K
12% of jobs
$55.7K - $62.2K
9% of jobs
$63.7K is the 75th percentile. Wages above this are outliers.
$62.2K - $68.8K
11% of jobs
$68.8K - $75.3K
6% of jobs
$75.3K - $81.8K
5% of jobs
$81.8K - $88.4K
2% of jobs
$88.4K - $94.9K
3% of jobs
$23K
$54.5K
$94.9K
How much do customer service manager jobs pay per year?
As of Sep 6, 2026, the average yearly pay for customer service manager in Troy, AL is $54,502.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $65,800.00 per year, depending on experience, location, and employer.
What does a customer service manager do?
As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.
What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?
To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.
What are some common challenges faced by customer service managers and how can they be addressed?
Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.
What is the difference between Customer Service Manager vs Customer Support Supervisor?
| Aspect | Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops policies, manages escalations | Supervises support agents, handles daily customer issues, ensures team performance |
| Required Credentials | Typically requires a bachelor's degree, experience in customer service | Often requires experience in support roles, some roles prefer certifications |
| Work Environment | Office-based, managerial setting, strategic planning | Support centers, call centers, team supervision |
| Industry Usage | Common in retail, tech, finance, and service industries | Common in tech, telecom, and service sectors |
The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.
How much does a customer service manager get?
A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.
What are the duties of a customer service manager?
A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Troy, AL?
The most popular types of Customer Service jobs in Troy, AL are:
What job categories do people searching Customer Service Manager jobs in Troy, AL look for?
The top searched job categories for Customer Service Manager jobs in Troy, AL are:
What cities near Troy, AL are hiring for Customer Service Manager jobs?
Cities near Troy, AL with the most Customer Service Manager job openings:
Job description
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen.
Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.