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Customer Service Manager Jobs in Stevens Point, WI

Service Manager

Wisconsin Rapids, WI ยท On-site

$45K - $65K/yr

If you have a talent for mentoring others and providing excellent service to your guests, this may ... love for customer satisfaction are all qualities that the Assistant Restaurant Manager should ...

Customer - Food Service

Wautoma, WI ยท On-site

$15 - $20.30/hr

Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...

Customer - Food Service

Waupaca, WI ยท On-site

$15 - $20.30/hr

Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...

Customer - Food Service Coworker Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...

Guest Service Manager Type: Full-Time Location: Bethany Home Work type: Onsite Pay Range: $20.00 ... Strong leadership, communication, customer service, and problem-solving skills. Understanding of ...

Guest Service Manager Type: Full-Time Location: Bethany Home Work type: Onsite Pay Range: $20.00 ... Strong leadership, communication, customer service, and problem-solving skills. Understanding of ...

Customer Service Representative

Mosinee, WI ยท On-site

$15.75 - $21.50/hr

Customer Service Representative Reporting to the Customer Relations Manager, the Customer Service Representative I (CSR I) is the first of three levels of customer service work and is responsible for ...

Customer Service Associate

Stevens Point, WI ยท On-site

$14 - $19.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Wisconsin Rapids, WI ยท On-site

$14.75 - $20.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Waupaca, WI

$13.75 - $19.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Waupaca, WI ยท On-site

$13.75 - $19.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Stevens Point, WI ยท On-site

$14 - $19.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Stevens Point, WI ยท On-site

$14 - $19.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Wisconsin Rapids, WI ยท On-site

$14.75 - $20.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Waupaca, WI ยท On-site

$13.75 - $19.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Stevens Point, WI ยท On-site

$15 - $17.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

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Customer Service Manager information

See Stevens Point, WI salary details

$23.8K

$56.3K

$98.1K

How much do customer service manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer service manager in Stevens Point, WI is $56,321.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,800.00 and $68,000.00 per year, depending on experience, location, and employer.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

How much does a customer service manager get?

A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.

What are the most commonly searched types of Customer Service jobs in Stevens Point, WI?

The most popular types of Customer Service jobs in Stevens Point, WI are:

What are popular job titles related to Customer Service Manager jobs in Stevens Point, WI?

For Customer Service Manager jobs in Stevens Point, WI, the most frequently searched job titles are:

What cities near Stevens Point, WI are hiring for Customer Service Manager jobs?

Cities near Stevens Point, WI with the most Customer Service Manager job openings:

Infographic showing various Customer Service Manager job openings in Stevens Point, WI as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $56,321 per year, or $27.1 per hour.

Service Manager

Gecko Hospitality

Wisconsin Rapids, WI โ€ข On-site

$45K - $65K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 10 days ago


Job description

Assistant Restaurant Manager

Casual Family Dining




We are seeking an experienced Assistant Restaurant Manager who is ready to make the decisions necessary to achieve excellent results! Apply today! Founded in the late 1950s, we currently have 324 restaurants in over 30 states. We are a family-friendly restaurant serving everything from salads to steak. Guests can relax and enjoy their meal in a comfortable atmosphere and take home some baked goods from our in-house bakery. We are rapidly expanding and need experienced and dedicated management team members to lead our growing company. Don’t miss this great opportunity as Assistant Restaurant Manager, Apply Today!

Title of Position: Assistant Restaurant Manager



Job Description: Our Assistant Restaurant Manager will be an intricate part of Driving sales and profitability. The Assistant Restaurant Manager will include being part of the selection process and training top talent to build a high-performing team. Operational excellence is at the core of the Assistant Restaurant Manager function within the company. The Assistant Restaurant Manager must have strong leadership and people skills and a passion for the restaurant industry, we are interested in talking with you about becoming a member of our management team. If you have a talent for mentoring others and providing excellent service to your guests, this may be the best opportunity to enhance your career!


Benefits:

· Excellent compensation package

· Medical, Dental, and Vision plans

· Paid vacation

· Manager training programs

· Flexible scheduling


Qualifications:

· Two plus years of general management experience in a high-volume atmosphere is necessary for the Assistant Restaurant Manager

· A requirement for the Assistant Restaurant Manager is a true passion for the development and mentoring of others

· Honesty, integrity, and a love for customer satisfaction are all qualities that the Assistant Restaurant Manager should possess

· The Assistant Restaurant Manager should always be able to provide consistent support to the success of the operation

· The Assistant Restaurant Manager must be able to work weekends, holidays, evenings, and additional shifts as needed



Apply Now – Assistant Restaurant Manager