Customer Service/Sales
Eugene, OR · On-site
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...
Customer Service/Sales
Eugene, OR · On-site
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...
Customer Service/Sales
Eugene, OR · On-site
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...
Customer Service/Sales
Eugene, OR · On-site
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...
Responsible for leading a team of agents and providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any ...
Responsible for leading a team of agents and providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any ...
Customer Service/Sales
Eugene, OR · On-site
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...
Customer Service/Sales
Eugene, OR · On-site
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...
Customer Service Specialist
$16.75 - $22.25/hr
We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide exceptional service through both inbound and outbound communications. You'll support customers and work ...
Customer Service Specialist
$16.75 - $22.25/hr
We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide exceptional service through both inbound and outbound communications. You'll support customers and work ...
Customer Service/Sales
Eugene, OR · On-site
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...
Customer Service/Sales
Eugene, OR · On-site
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...
Customer Service Specialist
Eugene, OR · On-site
$16.75 - $22.25/hr
We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide exceptional service through both inbound and outbound communications. You'll support customers and work ...
Customer Service Specialist
Eugene, OR · On-site
$16.75 - $22.25/hr
We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide exceptional service through both inbound and outbound communications. You'll support customers and work ...
Customer Service Specialist
$17.25 - $22.75/hr
Customer Service Specialist This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs ...
Customer Service Specialist
$17.25 - $22.75/hr
Customer Service Specialist This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs ...
Customer Service Representative Location: Eugene, OR Shift Details: Tuesday-Saturday 0930-1730, (leave time of 1745-1800 on rare occasions). The training will be 6-2 with an adjustment to 930 after ...
Customer Service Representative Location: Eugene, OR Shift Details: Tuesday-Saturday 0930-1730, (leave time of 1745-1800 on rare occasions). The training will be 6-2 with an adjustment to 930 after ...
Customer Service Representative
$19 - $22/hr
Exceptional time management skills required. * Ability to work in a fast-paced, phone queue/call ... A minimum of one (1) year customer service experience in a call center, service-oriented ...
Customer Service Representative
$19 - $22/hr
Exceptional time management skills required. * Ability to work in a fast-paced, phone queue/call ... A minimum of one (1) year customer service experience in a call center, service-oriented ...
Customer Service Specialist
$16.75 - $22.25/hr
We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide exceptional service through both inbound and outbound communications. You'll support customers and work ...
Customer Service Specialist
$16.75 - $22.25/hr
We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide exceptional service through both inbound and outbound communications. You'll support customers and work ...
Adecco is currently assisting a local Customer in their search for Customer Service Representative positions in Eugene, OR This is a great opportunity to further your existing skills as a Customer ...
Quick apply
Adecco is currently assisting a local Customer in their search for Customer Service Representative positions in Eugene, OR This is a great opportunity to further your existing skills as a Customer ...
Customer Service Specialist
Springfield, OR · On-site
$17/hr
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.
Customer Service Specialist
Springfield, OR · On-site
$17/hr
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.
Customer Service Rep
Eugene, OR · On-site
$20 - $23/hr
Exemplary customer service skills, analytics and problem- solving skills. * Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements. * Any other ...
Customer Service Rep
Eugene, OR · On-site
$20 - $23/hr
Exemplary customer service skills, analytics and problem- solving skills. * Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements. * Any other ...
Customer Service Representative
$19 - $22/hr
Job Overview PenFed is hiring a Customer Service Representative to work onsite at our Eugene ... Exceptional time management skills required. * Ability to work in a fast-paced, phone queue/call ...
Customer Service Representative
$19 - $22/hr
Job Overview PenFed is hiring a Customer Service Representative to work onsite at our Eugene ... Exceptional time management skills required. * Ability to work in a fast-paced, phone queue/call ...
Exemplary customer service skills, analytics and problem- solving skills. * Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements. * Any other ...
Exemplary customer service skills, analytics and problem- solving skills. * Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements. * Any other ...
General information Job Title Airport Customer Service Supervisor FT - EUG Date Tuesday, October 7, 2025 Entity Unifi Aviation, LLC State Oregon City Eugene Base Pay Rate: $ 20.00 Exempt or Non ...
General information Job Title Airport Customer Service Supervisor FT - EUG Date Tuesday, October 7, 2025 Entity Unifi Aviation, LLC State Oregon City Eugene Base Pay Rate: $ 20.00 Exempt or Non ...
Customer Service Specialist
$17.50 - $23.25/hr
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.
Customer Service Specialist
$17.50 - $23.25/hr
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.
General information Job Title Airport Customer Service Supervisor FT - EUG Date Tuesday, October 7, 2025 Entity Unifi Aviation, LLC State Oregon City Eugene Base Pay Rate: $ 20.00 Exempt or Non ...
General information Job Title Airport Customer Service Supervisor FT - EUG Date Tuesday, October 7, 2025 Entity Unifi Aviation, LLC State Oregon City Eugene Base Pay Rate: $ 20.00 Exempt or Non ...
Customer Service - WN
Eugene, OR · On-site
$16 - $21.75/hr
General information Job Title Customer Service - WN Date Friday, February 20, 2026 Entity Unifi Aviation, LLC State Oregon City Eugene Base Pay Rate: $ 16.00 Full/Part Time Full Time Exempt or Non ...
Customer Service - WN
Eugene, OR · On-site
$16 - $21.75/hr
General information Job Title Customer Service - WN Date Friday, February 20, 2026 Entity Unifi Aviation, LLC State Oregon City Eugene Base Pay Rate: $ 16.00 Full/Part Time Full Time Exempt or Non ...
Customer Service Manager information
See Springfield, OR salary details
$25.4K - $32.6K
5% of jobs
$32.6K - $39.8K
14% of jobs
$42.5K is the 25th percentile. Wages below this are outliers.
$39.8K - $47K
16% of jobs
The median wage is $53.5K / yr.
$47K - $54.2K
17% of jobs
$54.2K - $61.3K
12% of jobs
$61.3K - $68.5K
9% of jobs
$70.2K is the 75th percentile. Wages above this are outliers.
$68.5K - $75.7K
11% of jobs
$75.7K - $82.9K
6% of jobs
$82.9K - $90.1K
5% of jobs
$90.1K - $97.3K
2% of jobs
$97.3K - $104.5K
3% of jobs
$25.4K
$60K
$104.5K
How much do customer service manager jobs pay per year?
As of May 31, 2026, the average yearly pay for customer service manager in Springfield, OR is $60,030.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $72,500.00 per year, depending on experience, location, and employer.
What Do Customer Service Managers Do?
As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.
What are the key skills and qualifications needed to thrive as a Customer Service Manager, and why are they important?
To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.
What are some common challenges faced by Customer Service Managers and how can they be addressed?
Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.
What does a Customer Service Manager do?
A Customer Service Manager oversees a team of customer service representatives and ensures that customers receive excellent service and support. They handle escalated issues, train staff, monitor performance metrics, and implement strategies to improve customer satisfaction. Additionally, they may be responsible for developing customer service policies and liaising with other departments to resolve complex problems. Their main goal is to maintain high levels of customer loyalty and ensure that company standards are met.
What is the difference between Customer Service Manager vs Customer Support Supervisor?
| Aspect | Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops policies, manages escalations | Supervises support agents, handles daily customer issues, ensures team performance |
| Required Credentials | Typically requires a bachelor's degree, experience in customer service | Often requires experience in support roles, some roles prefer certifications |
| Work Environment | Office-based, managerial setting, strategic planning | Support centers, call centers, team supervision |
| Industry Usage | Common in retail, tech, finance, and service industries | Common in tech, telecom, and service sectors |
The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.
More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Springfield, OR? The most popular types of Customer Service jobs in Springfield, OR are:
What are popular job titles related to Customer Service Manager jobs in Springfield, OR? For Customer Service Manager jobs in Springfield, OR, the most frequently searched job titles are:
What job categories do people searching Customer Service Manager jobs in Springfield, OR look for? The top searched job categories for Customer Service Manager jobs in Springfield, OR are:
What cities near Springfield, OR are hiring for Customer Service Manager jobs? Cities near Springfield, OR with the most Customer Service Manager job openings:
Home Depot rating
7.5
Based on 6,227 frontline employees who took The Breakroom Quiz
5th of 39 rated national retailers
Job description
Position Purpose:
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
What Home Depot employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Home Depot
Sourced by ZipRecruiter
The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.
Industry
Retail and manufacturing
Company size
10,000+ Employees
Headquarters location
Atlanta, GA, US