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Customer Service Manager Jobs in Spring Lake, NC

LC Industries

Representative, Customer Service

Fort Liberty, NC · On-site

$15.75 - $21.50/hr

Representative, Customer Service ABOUT LCI The mission of LCI is to provide meaningful employment ... Other duties as requested by Manager and/or Assistant Manager QUALIFICATIONS * High school graduate ...

LC Industries

Representative, Customer Service

Fort Liberty, NC · On-site

$15.75 - $21.50/hr

Representative, Customer Service ABOUT LCI The mission of LCI is to provide meaningful employment ... Other duties as requested by Manager and/or Assistant Manager QUALIFICATIONS * High school graduate ...

L C Industries

Representative, Customer Service

NC · On-site

$15.75 - $21.50/hr

Representative, Customer Service ABOUT LCI The mission of LCI is to provide meaningful employment ... Other duties as requested by Manager and/or Assistant Manager QUALIFICATIONS * High school graduate ...

American Leak Detection

Be Seen First

Customer Service Representative

Moncure, NC · On-site

$20 - $25/hr

We are seeking a Customer Service Representative to answer customer questions, schedule ... Manage multiple tasks and high stress situations * Experience in the plumbing, restoration ...

Walgreens

Customer Service Associate

Sanford, NC · On-site

$12.75 - $17.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

L C Industries

Representative, Customer Service

NC · On-site

$15.75 - $21.50/hr

Representative, Customer Service ABOUT LCI The mission of LCI is to provide meaningful employment ... Other duties as requested by Manager and/or Assistant Manager QUALIFICATIONS * High school graduate ...

Foundever

Customer Service Representative

Fayetteville, NC · On-site

$17 - $18/hr

You will play a crucial role in resolving customer issues and managing their financial needs through inbound calls. As a Customer Service Representative at Foundever, you'll thrive by utilizing your ...

Variety Stores LLC

Customer Service Associate

Lillington, NC · On-site

$12.25 - $16.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Management. Working Conditions * Retail store environment where extended periods of standing are ...

Variety Stores LLC

Customer Service Associate

Hope Mills, NC · On-site

$14 - $19.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Management. Working Conditions * Retail store environment where extended periods of standing are ...

Dollar Tree

Customer Service Associate

Hope Mills, NC · On-site

$14 - $19.25/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Variety Stores LLC

Customer Service Associate

Fayetteville, NC · On-site

$13.50 - $18.75/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions * Retail store environment where extended periods of standing are ...

Dollartree

Customer Service Associate

Hope Mills, NC · On-site

$14 - $19.25/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

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Showing results 41-60

All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Spring Lake, NC

Customer Service Manager information

See Spring Lake, NC salary details

$23.9K

$56.6K

$98.6K

How much do customer service manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for customer service manager in Spring Lake, NC is $56,636.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $68,400.00 per year, depending on experience, location, and employer.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

How much does a customer service manager get?

A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs

What are the most commonly searched types of Customer Service jobs in Spring Lake, NC?

The most popular types of Customer Service jobs in Spring Lake, NC are:

What job categories do people searching Customer Service Manager jobs in Spring Lake, NC look for?

The top searched job categories for Customer Service Manager jobs in Spring Lake, NC are:

What cities near Spring Lake, NC are hiring for Customer Service Manager jobs?

Cities near Spring Lake, NC with the most Customer Service Manager job openings:

Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Spring Lake, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $56,636 per year, or $27.2 per hour.

FT Assistant Manager Customer Service (540303)

Ahold Delhaize

Fayetteville, NC • On-site

Full-time

Re-posted 4 days ago

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Company rating: 5.8 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

75th of 124 rated grocery stores

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FT Assistant Manager Customer Service

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