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Customer Service Manager Jobs in Spring Hill, FL

Real Floors

Customer Service Representative

Tampa, FL

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Manager LOCATION: 8106 Krauss Blvd, Suite 104, Tampa, FL 33619 JOB TYPE: Full-Time | Monday-Friday | 8:30AM-5:30PM COMPANY OVERVIEW: Real Floors, Inc. has been recognized as a Top ...

Real Floors, Inc.

Customer Service Representative

Tampa, FL · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Manager LOCATION: 8106 Krauss Blvd, Suite 104, Tampa, FL 33619 JOB TYPE: Full-Time | Monday-Friday | 8:30AM-5:30PM COMPANY OVERVIEW: Real Floors, Inc. has been recognized as a Top ...

KFC

Customer Service

Bushnell, FL

$14/hr

  • Retirement

  • PTO

Customer Service (Team Member) in BUSHNELL , FL EAP Management Corp dba KFC is looking for people who love serving customers and want to be part of a great restaurant company! With us, you can earn ...

Wawa, Inc.

Customer Service Supervisor

Bushnell, FL · On-site

$21.25 - $28.70/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...

Elevator Services Group

Fleet Service Manager

Clearwater, FL

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Description The Fleet Service Manager is responsible for managing all functions within the ... Exceptional customer service, communication, and organizational skills are required * A high school ...

Pep Boys

Assistant Service Manager

Spring Hill, FL · On-site

$18.90 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Work with the management team to react to customer service issues, customer complaints, and/or business opportunities. * Drives sales goals for the service center operation, both through personal ...

Alphabe Insight Inc

Customer Support Manager

Tampa, FL · On-site

$55K - $61K/yr

We combine innovation, service excellence, and a people-first culture to create an environment where talent thrives. As we continue growing, we are seeking a dedicated Customer Support Manager to ...

Justworks

Manager, Customer Support

Tampa, FL · Hybrid

$92K - $114K/yr

Own and publish key metrics for your team related to productivity and service quality * Work ... customer outcomes * Handle general management responsibilities, such as leading regular team ...

Graybar

Manager Customer Projects

Tampa, FL

$75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Manager Customer Projects is responsible for the overall direction, coordination ... Create and maintain a consistent approach to project order management and services. Act as a change ...

Graybar

Manager Customer Projects

Tampa, FL · On-site

$75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Manager Customer Projects is responsible for the overall direction, coordination ... Create and maintain a consistent approach to project order management and services. Act as a change ...

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Showing results 41-60

All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Spring Hill, FL

Customer Service Manager information

See Spring Hill, FL salary details

$20.8K

$49.2K

$85.7K

How much do customer service manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for customer service manager in Spring Hill, FL is $49,205.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,800.00 and $59,400.00 per year, depending on experience, location, and employer.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

How much does a customer service manager get?

A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs

What are the most commonly searched types of Customer Service jobs in Spring Hill, FL?

The most popular types of Customer Service jobs in Spring Hill, FL are:

What are popular job titles related to Customer Service Manager jobs in Spring Hill, FL?

For Customer Service Manager jobs in Spring Hill, FL, the most frequently searched job titles are:

What job categories do people searching Customer Service Manager jobs in Spring Hill, FL look for?

The top searched job categories for Customer Service Manager jobs in Spring Hill, FL are:

What cities near Spring Hill, FL are hiring for Customer Service Manager jobs?

Cities near Spring Hill, FL with the most Customer Service Manager job openings:

Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Spring Hill, FL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $49,205 per year, or $23.7 per hour.

Customer service coordinator

Universal Manufacturing and Design LLC

Palm Harbor, FL • On-site

$42K - $46K/yr

Full-time

Medical, Retirement, PTO

Re-posted 18 days ago

Job description

Universal Manufacturing & Design (UMD) is a growing manufacturer of premium gutter protection products serving dealers and distributors across North America. We are looking for an organized, customer-focused professional to join our team as a Customer Service Coordinator.

This position will work remotely until Summer 2027, when our new headquarters in Greenville, South Carolina is completed. At that time, this position will transition to an in-office role. Candidates should be willing to relocate or already live within commuting distance of Greenville by Summer 2027.

About the Position

As our Customer Service Coordinator, you will be the primary point of contact for customers after the sale. You'll work closely with our Customer Service Manager to ensure orders are processed accurately, payments are collected, customers receive timely updates, and every interaction reflects our commitment to exceptional service.

If you enjoy helping customers, thrive in a fast-paced environment, and have experience in manufacturing, distribution, or B2B customer service, we'd love to hear from you.

Responsibilities
  • Process customer orders accurately and efficiently
  • Process credit card payments and customer invoices
  • Provide order confirmations and shipment tracking information
  • Answer customer questions regarding products, orders, and deliveries
  • Coordinate with the warehouse and shipping department
  • Assist with dealer onboarding and dealer agreements
  • Coordinate shipment of dealer sample kits
  • Maintain accurate customer records in our CRM and ERP systems
  • Resolve customer concerns professionally and promptly
  • Follow up with customers to ensure satisfaction
  • Support sales representatives with customer requests
  • Assist with administrative projects as needed
  • Travel occasionally to industry trade shows and conferences to assist with customer support and product demonstrations
    • Qualifications
  • Minimum 2 years of customer service experience
  • Manufacturing, distribution, wholesale, or construction industry experience preferred
  • Experience processing customer orders
  • Experience handling customer payments
  • Strong computer skills including Microsoft Office
  • CRM and ERP experience preferred
  • Excellent phone and written communication skills
  • Strong organizational and multitasking abilities
  • High attention to detail
  • Professional, positive, and dependable
  • Ability to work independently in a remote environment
    • Preferred Experience
  • B2B Customer Service
  • Order Entry
  • Manufacturing
  • Distribution
  • Building Materials
  • Construction Products
  • Shipping & Logistics
  • Fishbowl, or similar ERP software
    • What We Offer
  • Competitive pay based on experience
  • Fulltime, MondayFriday schedule
  • Paid Time Off
  • Paid Holidays
  • Health Benefits
  • 401(k)
  • Opportunities for advancement
  • Stable, growing company with a supportive team environment
    • Schedule
  • Monday through Friday
  • 8:00 AM 4:30 PM
  • FullTime
    • Work Location
  • Remote through Summer 2027
  • Transition to our Greenville, South Carolina headquarters upon completion

    • About Universal Manufacturing & Design

    Universal Manufacturing & Design (UMD) manufactures innovative gutter protection products trusted by contractors and dealers throughout North America. Our brands include **ONE Gutter Guard®, Lock N Mesh®, BroGuard®,** and exciting new product lines currently under development. We pride ourselves on quality products, outstanding customer service, and building long-term relationships with our customers.

    If you're looking for an opportunity to grow with a company that values teamwork, professionalism, and customer satisfaction, we'd love to hear from you.

Apply