ZipRecruiter

Log In

1

Customer Service Manager Jobs in Ripley, WV (NOW HIRING)

Home Depot

Customer Service/Sales

Hurricane, WV · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Domino's

Customer Service Rep

Ripley, WV · On-site

$15 - $20.50/hr

We are searching for qualified customer service reps with personality and people skills. We're ... you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or ...

Home Depot

Customer Service/Sales

Hurricane, WV · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Par Mar Stores

Customer Service Assoicate

Ripley, WV · On-site

$9/hr

Customer Service AssociateLocation: Par Mar Store 126Address: 237 South Church Street, Ripley, WV, 25271 We are seeking a friendly and reliable Customer Service Associate to join our team at Par Mar ...

parmaroil

Customer Service Assoicate

Ripley, WV · On-site

$9/hr

Customer Service Associate Location: Par Mar Store 126 Address: 237 South Church Street, Ripley, WV, 25271 We are seeking a friendly and reliable Customer Service Associate to join our team at Par ...

parmaroil

Lead Customer Service Associate

Elkview, WV · On-site

Store Manager/Assistant Manager As a Lead Customer Service Associate, you will help provide assistance to the Store Management Team, ensuring that every shift operates smoothly. You'll also assist ...

parmaroil

Lead Customer Service Associate

Rockport, WV · On-site

Store Manager/Assistant Manager As a Lead Customer Service Associate, you will help provide assistance to the Store Management Team, ensuring that every shift operates smoothly. You'll also assist ...

previous page

Showing results 41-60

All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Ripley, WV

Customer Service Manager information

See Ripley, WV salary details

$23.1K

$54.6K

$95.1K

How much do customer service manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer service manager in Ripley, WV is $54,591.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $65,900.00 per year, depending on experience, location, and employer.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

How much does a customer service manager get?

A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs

What are the most commonly searched types of Customer Service jobs in Ripley, WV?

The most popular types of Customer Service jobs in Ripley, WV are:

What job categories do people searching Customer Service Manager jobs in Ripley, WV look for?

The top searched job categories for Customer Service Manager jobs in Ripley, WV are:

What cities near Ripley, WV are hiring for Customer Service Manager jobs?

Cities near Ripley, WV with the most Customer Service Manager job openings:

Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Ripley, WV as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $54,591 per year, or $26.2 per hour.

Customer Service Associate

Thoroughbred Express Auto Wash

Scott Depot, WV • On-site

$12.75 - $17.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

Customer Service Associate

Boost your income beyond your hourly wage with lucrative commission-based earnings and generous employer contributions to your 401k retirement plan!

Become a valuable member of our top-tier team as a Customer Service Associate! Take pride in educating and informing customers about the smooth operations, numerous benefits of being a member, and safety features at Thoroughbred Express washes.

Key Duties and Responsibilities

  • Focus on providing a positive customer experience.
  • Carry out daily duties that ensure effective operation of a car wash facility in partnership with peers and site management.
  • Greet customers with a warm smile, review and educate on services, and assist with payment.
  • Stay up to date with knowledge of how to use certain equipment for them to be able to work efficiently in an automated facility.
  • Direct the driver into the entrance to the car wash or guides them onto tracks.
  • Carry out periodic maintenance of equipment used in washing to keep them in proper working order.
  • Perform cleaning of facility and ensure everything is kept in the appropriate place and organized.
  • Provide assistance to customers in any area concerning car wash process.
  • Carry out visual inspection of vehicles to confirm their condition before sending them into the wash area.
  • Additional duties as assigned.

Essential Responsibilities: • Display courteous, customer service focus, and professional attitude • Work while standing over long periods of time (6+ Hours) • Lift items of moderate weight (10+ pounds) • Maintain work expectations outdoor in all weather conditions • Interact ethically with fellow employees and customers • Possess valid and current driver's license • Excellent written and oral communication skills, as well as interpersonal skills

Physical Requirements: • Ability to stand and work on feet for long hours in all weather conditions • Use of protective equipment such as ear plugs, safety glasses and gloves

Additional Benefits: • Quarterly Bonuses • Milestone Bonuses • Competition Bonuses • Unlimited Commissions • Tips • Employee Recognition • Medical, Dental and Vision for Full Time Employees • Paid Time Off + Holiday Pay for Full Time Employees

Apply