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Customer Service Manager Jobs in Ripley, WV (NOW HIRING)

parmaroil

Customer Service Associate

Elkview, WV · On-site

$14 - $19.25/hr

Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...

parmaroil

Customer Service Associate

Ravenswood, WV · On-site

$13 - $18/hr

Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...

parmaroil

Customer Service Associate

Hurricane, WV · On-site

$12 - $16.50/hr

Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...

parmaroil

Customer Service Associate

Charleston, WV · On-site

$14 - $19.50/hr

Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...

parmaroil

Customer Service Associate

Gallipolis Ferry, WV · On-site

$13.50 - $18.50/hr

Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...

parmaroil

Customer Service Associate

Charleston, WV · On-site

$14 - $19.50/hr

Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...

parmaroil

Customer Service Associate

Charleston, WV · On-site

$14 - $19.50/hr

Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...

parmaroil

Customer Service Associate

Ravenswood, WV · On-site

$13 - $18/hr

Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...

parmaroil

Customer Service Associate

Rockport, WV · On-site

$14 - $19.25/hr

Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...

parmaroil

Customer Service Associate

Charleston, WV · On-site

$14 - $19.50/hr

Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...

parmaroil

Customer Service Associate

Gallipolis Ferry, WV · On-site

$13.50 - $18.50/hr

Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...

Par Mar Stores

Customer Service Associate

Mineral Wells, WV · On-site

$14.25 - $19.50/hr

Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...

Par Mar Stores

Customer Service Associate

Charleston, WV · On-site

$14 - $19.50/hr

Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...

parmaroil

Customer Service Associate

Rockport, WV · On-site

$14 - $19.25/hr

Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...

Par Mar Stores

Customer Service Associate

Charleston, WV · On-site

$14 - $19.50/hr

Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...

parmaroil

Customer Service Associate

Elkview, WV · On-site

$14 - $19.25/hr

Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...

Par Mar Stores

Customer Service Associate

Charleston, WV · On-site

$14 - $19.50/hr

Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...

Par Mar Stores

Customer Service Associate

Hurricane, WV · On-site

$12 - $16.50/hr

Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...

parmaroil

Customer Service Associate

Mineral Wells, WV · On-site

$14.25 - $19.50/hr

Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...

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Showing results 21-40

All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Ripley, WV

Customer Service Manager information

See Ripley, WV salary details

$23.1K

$54.6K

$95.1K

How much do customer service manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer service manager in Ripley, WV is $54,591.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $65,900.00 per year, depending on experience, location, and employer.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

How much does a customer service manager get?

A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs

What are the most commonly searched types of Customer Service jobs in Ripley, WV?

The most popular types of Customer Service jobs in Ripley, WV are:

What job categories do people searching Customer Service Manager jobs in Ripley, WV look for?

The top searched job categories for Customer Service Manager jobs in Ripley, WV are:

What cities near Ripley, WV are hiring for Customer Service Manager jobs?

Cities near Ripley, WV with the most Customer Service Manager job openings:

Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Ripley, WV as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $54,591 per year, or $26.2 per hour.

Customer Service Associate

parmaroil

Elkview, WV • On-site

$14 - $19.25/hr

Other

Life

Re-posted 13 days ago

Job description

Position: Customer Service Associate
Reports to: Store Manager
Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.
As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.
Customer Service Associates are responsible for:

  • Maintaining store to the needs of management while giving excellent customer service to each guest
  • Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
  • Ensure compliance with age restricted products such as tobacco, alcohol and lottery
  • Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
  • Maintain a clean and organized store, register area and backroom
  • Maintain cleanliness outside of the store
  • Ensure all deliveries are made according to company policy
  • Maintain safe/secure environment adhering to company safety methods
  • Properly record time worked
  • Complete daily paperwork/record-keeping
Education and Experience:
  • High School diploma or equivalent preferred
  • 0-6 months' work experience
Requirements:
  • Must be at least 16 years of age
  • Must successfully complete company training
Physical Requirements:
  • Ability to traverse all parts of the location quickly
  • Prolonged periods of standing on a hard surfaced floor
  • Must be able to lift, push and pull up to 25 pounds at a time
Customer Service Associates will be provided with the following:
  • Training program
  • Opportunity for advancement
  • Pay increases
  • Flexible schedules
  • Annual review/evaluation
  • Employee referral bonus program
  • Company paid life insurance
  • Weekly pay

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