Service Manager
Hurricane, WV · On-site
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Hurricane, WV · On-site
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Hurricane, WV · On-site
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Hurricane, WV · On-site
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Assistant Service Manager
Hurricane, WV · On-site
Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales. * Leads by example to ...
Assistant Service Manager
Hurricane, WV · On-site
Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales. * Leads by example to ...
Customer Service
$10.50/hr
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
Quick apply
Customer Service
$10.50/hr
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
Customer Service
$10.50/hr
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
Quick apply
Customer Service
$10.50/hr
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
Customer Service
Hurricane, WV · On-site
$11/hr
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
Customer Service
Hurricane, WV · On-site
$11/hr
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
Customer Service
$10.50/hr
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
Customer Service
$10.50/hr
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
Quick apply
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
Quick apply
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
Customer experience Manager- 8335
Hurricane, WV · On-site
$15/hr
S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Partners with the store manager to recruit, train, coach, develop and supervise all crew members.
New
Customer experience Manager- 8335
Hurricane, WV · On-site
$15/hr
S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Partners with the store manager to recruit, train, coach, develop and supervise all crew members.
New
Customer experience Manager- 8335
Hurricane, WV · On-site
$15/hr
S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Partners with the store manager to recruit, train, coach, develop and supervise all crew members.
New
Customer experience Manager- 8335
Hurricane, WV · On-site
$15/hr
S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Partners with the store manager to recruit, train, coach, develop and supervise all crew members.
New
Customer Service Associate
Elkview, WV · On-site
$14 - $19.25/hr
Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...
Customer Service Associate
Elkview, WV · On-site
$14 - $19.25/hr
Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...
Customer Service Associate
Charleston, WV · On-site
$14 - $19.50/hr
Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...
Customer Service Associate
Charleston, WV · On-site
$14 - $19.50/hr
Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...
Customer Service Associate
Ravenswood, WV · On-site
$13 - $18/hr
Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...
Customer Service Associate
Ravenswood, WV · On-site
$13 - $18/hr
Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...
Customer Service Associate
$12 - $16.50/hr
Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...
Customer Service Associate
$12 - $16.50/hr
Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...
Customer Service Associate
Ravenswood, WV · On-site
$13 - $18/hr
Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...
Customer Service Associate
Ravenswood, WV · On-site
$13 - $18/hr
Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...
Customer Service Associate
Rockport, WV · On-site
$14 - $19.25/hr
Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...
Customer Service Associate
Rockport, WV · On-site
$14 - $19.25/hr
Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...
Customer Service Associate
Hurricane, WV · On-site
$12 - $16.50/hr
Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...
Customer Service Associate
Hurricane, WV · On-site
$12 - $16.50/hr
Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...
Customer Service Associate
Hurricane, WV · On-site
$12 - $16.50/hr
Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...
Customer Service Associate
Hurricane, WV · On-site
$12 - $16.50/hr
Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...
Customer Service Manager information
See Ripley, WV salary details
$23.1K - $29.6K
5% of jobs
$29.6K - $36.2K
14% of jobs
$38.7K is the 25th percentile. Wages below this are outliers.
$36.2K - $42.7K
16% of jobs
The median wage is $48.6K / yr.
$42.7K - $49.2K
17% of jobs
$49.2K - $55.8K
12% of jobs
$55.8K - $62.3K
9% of jobs
$63.8K is the 75th percentile. Wages above this are outliers.
$62.3K - $68.9K
11% of jobs
$68.9K - $75.4K
6% of jobs
$75.4K - $82K
5% of jobs
$82K - $88.5K
2% of jobs
$88.5K - $95.1K
3% of jobs
$23.1K
$54.6K
$95.1K
How much do customer service manager jobs pay per year?
As of Aug 21, 2026, the average yearly pay for customer service manager in Ripley, WV is $54,591.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $65,900.00 per year, depending on experience, location, and employer.
What does a customer service manager do?
As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.
What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?
To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.
What are some common challenges faced by customer service managers and how can they be addressed?
Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.
What is the difference between Customer Service Manager vs Customer Support Supervisor?
| Aspect | Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops policies, manages escalations | Supervises support agents, handles daily customer issues, ensures team performance |
| Required Credentials | Typically requires a bachelor's degree, experience in customer service | Often requires experience in support roles, some roles prefer certifications |
| Work Environment | Office-based, managerial setting, strategic planning | Support centers, call centers, team supervision |
| Industry Usage | Common in retail, tech, finance, and service industries | Common in tech, telecom, and service sectors |
The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.
How much does a customer service manager get?
A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.
What are the duties of a customer service manager?
A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Ripley, WV?
The most popular types of Customer Service jobs in Ripley, WV are:
What job categories do people searching Customer Service Manager jobs in Ripley, WV look for?
The top searched job categories for Customer Service Manager jobs in Ripley, WV are:
What cities near Ripley, WV are hiring for Customer Service Manager jobs?
Cities near Ripley, WV with the most Customer Service Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 2 days ago
Texas Roadhouse rating
5.9
Based on 1,102 frontline employees who took The Breakroom Quiz
46th of 88 rated restaurants
Job description
At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing you for what you'll be doing tomorrow. Are you ready to be a Roadie?
Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is delivered to our guests. If you have a passion for people and providing a legendary guest experience, apply today!
As a Service Manager your responsibilities would include:
At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.
We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:
We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.
Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is delivered to our guests. If you have a passion for people and providing a legendary guest experience, apply today!
As a Service Manager your responsibilities would include:
- Driving sales, steps of service, and guest satisfaction
- In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
- Providing or directing all Front of House training
- Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
- Managing liquor orders and controlling liquor costs
- Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
- Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones
- Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.
- Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
- Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff
- Understanding, managing, and practicing safe food handling procedures
At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.
We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:
- A choice of medical plans that are best in class
- Dental and Vision Insurance
- Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
- Adoption Assistance
- Short-Term and Long-Term Disability
- Life, Accident and Critical Illness Insurance
- Identity Theft Protection
- Employee Assistance Program
- Business Travel Insurance
- 401(k) Retirement Plan
- Flexible Spending Accounts
- Tuition Reimbursements
- Monthly Profit-Sharing Program
- Quarterly Restricted Stock Units Program
- Many opportunities to support your community
- Annual holiday bonus
We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.
What Texas Roadhouse employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Texas Roadhouse
Sourced by ZipRecruiter
Industry
Food services and drinking places and biotechnology research and development
Company size
10,000+ Employees
Headquarters location
Louisville, KY, US