... customer service training, merchandising and team management. DUTIES & RESPONSIBILITIES: Ensure Store and Rental customers receive outstanding customer service by fostering a customer-friendly ...
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... customer service training, merchandising and team management. DUTIES & RESPONSIBILITIES: Ensure Store and Rental customers receive outstanding customer service by fostering a customer-friendly ...
Customer Service - Sales Manager
Wisconsin Dells, WI · On-site
$15.73 - $18.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
A day in the life of a Sales Manager: * Sales: Responsible for sales growth through completed installment sales agreements and prospecting new business and customers * Customer Service: Provide ...
Customer Service - Sales Manager
Wisconsin Dells, WI · On-site
$15.73 - $18.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
A day in the life of a Sales Manager: * Sales: Responsible for sales growth through completed installment sales agreements and prospecting new business and customers * Customer Service: Provide ...
Customer - Food Service
Sauk City, WI · On-site
Customer - Food Service Coworker Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Customer - Food Service
Sauk City, WI · On-site
Customer - Food Service Coworker Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Customer - Food Service
Friendship, WI · On-site
Customer - Food Service Coworker Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Customer - Food Service
Friendship, WI · On-site
Customer - Food Service Coworker Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Customer - Food Service
Prairie Du Sac, WI · On-site
$16 - $21.70/hr
Medical
Retirement
PTO
Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Customer - Food Service
Prairie Du Sac, WI · On-site
$16 - $21.70/hr
Medical
Retirement
PTO
Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Customer - Food Service
Barneveld, WI · On-site
Customer - Food Service Coworker Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Customer - Food Service
Barneveld, WI · On-site
Customer - Food Service Coworker Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Customer-Food Service
Spring Green, WI · On-site
Customer - Food Service Coworker Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Customer-Food Service
Spring Green, WI · On-site
Customer - Food Service Coworker Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Customer - Food Service
Black Earth, WI · On-site
Customer - Food Service Coworker Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Customer - Food Service
Black Earth, WI · On-site
Customer - Food Service Coworker Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Customer - Food Service
Baraboo, WI · On-site
$15 - $20.30/hr
Medical
Retirement
PTO
Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Customer - Food Service
Baraboo, WI · On-site
$15 - $20.30/hr
Medical
Retirement
PTO
Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Customer - Food Service
Reedsburg, WI · On-site
$15 - $20.30/hr
Medical
Retirement
PTO
Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Customer - Food Service
Reedsburg, WI · On-site
$15 - $20.30/hr
Medical
Retirement
PTO
Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Customer - Food Service
Baraboo, WI · On-site
$15 - $20.30/hr
Medical
Retirement
PTO
Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Customer - Food Service
Baraboo, WI · On-site
$15 - $20.30/hr
Medical
Retirement
PTO
Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Customer - Food Service
Mauston, WI · On-site
$15 - $20.30/hr
Medical
Retirement
PTO
Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Customer - Food Service
Mauston, WI · On-site
$15 - $20.30/hr
Medical
Retirement
PTO
Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Customer - Food Service
Reedsburg, WI · On-site
Customer - Food Service Coworker Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Customer - Food Service
Reedsburg, WI · On-site
Customer - Food Service Coworker Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Customer - Food Service
Lake Delton, WI · On-site
Customer - Food Service Coworker Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Customer - Food Service
Lake Delton, WI · On-site
Customer - Food Service Coworker Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Customer - Food Service
Portage, WI · On-site
$15 - $20.30/hr
Medical
Retirement
PTO
Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Customer - Food Service
Portage, WI · On-site
$15 - $20.30/hr
Medical
Retirement
PTO
Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Customer-Food Service
Richland Center, WI · On-site
$15 - $20.30/hr
Medical
Retirement
PTO
Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Customer-Food Service
Richland Center, WI · On-site
$15 - $20.30/hr
Medical
Retirement
PTO
Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Customer - Food Service
New Lisbon, WI · On-site
$15 - $20.30/hr
Medical
Retirement
PTO
Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Customer - Food Service
New Lisbon, WI · On-site
$15 - $20.30/hr
Medical
Retirement
PTO
Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Customer - Food Service
Wisconsin Dells, WI · On-site
$16 - $21.70/hr
Medical
Retirement
PTO
Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Customer - Food Service
Wisconsin Dells, WI · On-site
$16 - $21.70/hr
Medical
Retirement
PTO
Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Customer-Food Service
Spring Green, WI · On-site
$15 - $20.30/hr
Medical
Retirement
PTO
Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Customer-Food Service
Spring Green, WI · On-site
$15 - $20.30/hr
Medical
Retirement
PTO
Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Customer - Food Service
Baraboo, WI · On-site
$16 - $21.70/hr
Medical
Retirement
PTO
Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Customer - Food Service
Baraboo, WI · On-site
$16 - $21.70/hr
Medical
Retirement
PTO
Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Customer Service Manager information
See Reedsburg, WI salary details
$22.4K - $28.8K
5% of jobs
$28.8K - $35.2K
14% of jobs
$37.6K is the 25th percentile. Wages below this are outliers.
$35.2K - $41.5K
16% of jobs
The median wage is $47.3K / yr.
$41.5K - $47.9K
17% of jobs
$47.9K - $54.3K
12% of jobs
$54.3K - $60.7K
9% of jobs
$62.1K is the 75th percentile. Wages above this are outliers.
$60.7K - $67K
11% of jobs
$67K - $73.4K
6% of jobs
$73.4K - $79.8K
5% of jobs
$79.8K - $86.1K
2% of jobs
$86.1K - $92.5K
3% of jobs
$22.4K
$53.1K
$92.5K
How much do customer service manager jobs pay per year?
As of Aug 15, 2026, the average yearly pay for customer service manager in Reedsburg, WI is $53,119.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,600.00 and $64,100.00 per year, depending on experience, location, and employer.
What is the difference between Customer Service Manager vs Customer Support Supervisor?
| Aspect | Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops policies, manages escalations | Supervises support agents, handles daily customer issues, ensures team performance |
| Required Credentials | Typically requires a bachelor's degree, experience in customer service | Often requires experience in support roles, some roles prefer certifications |
| Work Environment | Office-based, managerial setting, strategic planning | Support centers, call centers, team supervision |
| Industry Usage | Common in retail, tech, finance, and service industries | Common in tech, telecom, and service sectors |
The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.
What are some common challenges faced by customer service managers and how can they be addressed?
Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.
What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?
To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.
What are the duties of a customer service manager?
A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
What does a customer service manager do?
As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.
More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Reedsburg, WI?
The most popular types of Customer Service jobs in Reedsburg, WI are:
What are popular job titles related to Customer Service Manager jobs in Reedsburg, WI?
For Customer Service Manager jobs in Reedsburg, WI, the most frequently searched job titles are:
What job categories do people searching Customer Service Manager jobs in Reedsburg, WI look for?
The top searched job categories for Customer Service Manager jobs in Reedsburg, WI are:
What cities near Reedsburg, WI are hiring for Customer Service Manager jobs?
Cities near Reedsburg, WI with the most Customer Service Manager job openings:
Full-time
Posted 6 days ago
Job description
JOB SUMMARY: Assist the Retail Director with establishing and maintaining guest services and overseeing the efficient day-to-day operation of the Retail Store and Rental/Warehouse, ensuring maximum sales and profitability through customer service training, merchandising and team management.
DUTIES & RESPONSIBILITIES: Ensure Store and Rental customers receive outstanding customer service by fostering a customer-friendly environment, maintaining outstanding standards and operational efficiency, providing information, answering questions, leading by example, and directing merchandising.
- Provide safe and enjoyable work environment for Retail Team by ensuring orderly POS/Rental Desk; a clean, neat, and organized Store and Warehouse; assist with management, documentation of, and reporting team member accidents/injuries per established safety policies and procedures.
- Ensure Retail upholds McFarlanes motto Service is a Family Tradition by holding self and Retail Team accountable to provide the best possible customer service; seek out ways to continuously improve Retail and Team efficiencies, and lead per Core Values; ensure effective and efficient handling of Retail customer transactions; manage, respond to and document Retail customer disputes.
- Promote and enforce all Company policies, procedures, and practices; work with Retail Director and HR department on personnel issues, maintaining confidentiality and ensuring compliance.
- Collaborate with Retail Director to set appropriate Team goals through established performance review process.
- Work with Retail Director and Store Buyer to determine appropriate Store inventory.
- Manage creative merchandising and endcap display design, follow display suggestions and schedules.
- Schedule staffing levels to ensure proper staff are in place while Retail is open for business, working with Rental Lead for coordination of Rental Department coverage.
- Ensure training of new hires for Retail Team, coach and review mistakes, and confirm correct processes and procedures are followed, as needed. Review and revise training materials provided to Retail Team to best understand products sold in Retail Store or rented through Rental Department; review Retail Team job results and training needs with Retail Director, developing, and implementing new product training, as needed.
- Ensure Retail Team is cross-trained to work in all areas of Retail Store, with own ability to fill in for any area, including proficient operation of POS; continually gauge day-to-day activities and task completion to plan future actions; coordinate interdepartmental functions, working with Rental Lead, to minimize delays.
- Collaborate with Marketing in promotion of sales, share signage requests for Store or Rental, as needed.
- Collaborate with Rental Lead to ensure rental items are in clean and operational condition; ensure monitoring of equipment and facilitation of repairs/maintenance as needed through coordination with Service Department for the repair or maintenance of equipment.
- Collaborate with the Rental Lead to ensure the continuation of effective Rental/Warehouse Standard Operating Procedures.
- Serve as Manager on Duty in management rotation, including bi-weekly Saturday availability.
- Other duties as assigned.
- Regular attendance is an essential function of this position.
PHYSICAL DEMANDS: Employee is regularly required to talk and hear. This position is very active and may require standing, walking, bending, kneeling, stooping, crouching, and climbing. Employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Physical demands described here are representative of those that must be met by a team member to successfully perform essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
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