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Customer Service Manager Jobs in Rattan, OK (NOW HIRING)

AutoZone

Part Sales Manager - Full Time

Hugo, OK · On-site

$14 - $16.75/hr

Customer Service while executing store operations with excellence. Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational ...

AutoZone

Part Sales Manager - Full Time

Hugo, OK · On-site

Customer Service while executing store operations with excellence. Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational ...

Domino's Pizza

General Manager (06441)

Broken Bow, OK · On-site

Recruit, Develop, and Retain staff team members Manage Food Safety and Team Member Safety Provide Best in Class Customer Service Increase Sales and Profit Potential Qualifications Prior experience in ...

McDonald's

Shift Manager

Broken Bow, OK · On-site

$13.75 - $17.25/hr

A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers also play an important role in running ...

Pizza Hut

General Manager

Broken Bow, OK

Deliver exceptional customer service every shift * Drive results through labor, food cost, and sales goals * Ensure a clean, safe, and welcoming restaurant * Collaborate with area coaches to meet ...

Domino's

General Manager (06441)

Broken Bow, OK · On-site

... Customer Service • Increase Sales and Profit Potential Qualifications • Prior experience in a management role or similar experience (required) • Customer Service experience (required) • Fast ...

Dynamic Workforce Solutions

Case Manager

Hugo, OK · On-site

$15.67 - $16/hr

Interviews customers to assess ongoing service needs, obtain occupational information and explore the full range of employment opportunities and/or training. * Coaches customers to present themselves ...

Dynamic Workforce Solutions

Case Manager

Hugo, OK · On-site

$15.67 - $16/hr

Interviews customers to assess ongoing service needs, obtain occupational information and explore the full range of employment opportunities and/or training. * Coaches customers to present themselves ...

Pizza Hut

General Manager

Broken Bow, OK · On-site

Deliver exceptional customer service every shift * Drive results through labor, food cost, and ... Possess time management and organizational skills * Excel at conflict resolution * Basic computer ...

Dynamic Workforce Solutions

Case Manager

Hugo, OK · On-site

$15.67 - $16/hr

Interviews customers to assess ongoing service needs, obtain occupational information and explore the full range of employment opportunities and/or training. * Coaches customers to present themselves ...

Pizza Hut

Assistant Manager

Broken Bow, OK

Deliver exceptional customer service every shift * Drive results through labor, food cost, and ... a management career with an innovative company, look no further than Pizza Hut. Apply today! A ...

Arby's

Shift Manager

Broken Bow, OK

$13.75 - $17.25/hr

Oversee the detailed execution of operational tasks, including food preparation, customer service ... Collaborate with other Shift Managers and the management team to continuously improve processes and ...

Arby's

Shift Manager

Broken Bow, OK

$13.75 - $17.25/hr

Oversee the detailed execution of operational tasks, including food preparation, customer service ... Collaborate with other Shift Managers and the management team to continuously improve processes and ...

Arby's

Shift Manager

Broken Bow, OK

$13.75 - $17.25/hr

Oversee the detailed execution of operational tasks, including food preparation, customer service ... Collaborate with other Shift Managers and the management team to continuously improve processes and ...

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Customer Service Manager information

See Rattan, OK salary details

$20.3K

$48K

$83.6K

How much do customer service manager jobs pay per year?

As of Jun 6, 2026, the average yearly pay for customer service manager in Rattan, OK is $48,009.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,900.00 and $57,900.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

What are some common challenges faced by Customer Service Managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a Customer Service Manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What does a Customer Service Manager do?

A Customer Service Manager oversees a team of customer service representatives and ensures that customers receive excellent service and support. They handle escalated issues, train staff, monitor performance metrics, and implement strategies to improve customer satisfaction. Additionally, they may be responsible for developing customer service policies and liaising with other departments to resolve complex problems. Their main goal is to maintain high levels of customer loyalty and ensure that company standards are met.

What Do Customer Service Managers Do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

More about Customer Service Manager jobs
What cities near Rattan, OK are hiring for Customer Service Manager jobs? Cities near Rattan, OK with the most Customer Service Manager job openings:
Customer Service Manager jobs near you
Part Sales Manager - Full Time

Part Sales Manager - Full Time

AutoZone

Hugo, OK • On-site

$14 - $16.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

AutoZone rating

5.3

Company rating: 5.3 out of 10

Based on 1,846 frontline employees who took The Breakroom Quiz

35th of 39 rated national retailers

Job description

Job Description
AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone's mission of providing trusted automotive solutions.
As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience. Join a vibrant team dedicated to reaching goals, honing leadership abilities, and fostering career growth in the automotive retail field. AutoZone provides an ideal platform to advance your career in an essential industry that supports the driving community.
Responsibilities
  • Leadership - Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team.
  • Communication - Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences.
  • Metrics Mindedness - Monitor sales goals, inventory accuracy, and performance standards to drive business success.
  • Process Orientation - Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.
  • Teamwork - Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
  • Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
  • Safety & Compliance - Enforce PPE use, promote risk management practices, and uphold company safety standards.
  • Commercial Account Support - Assist in managing commercial and hub departments to support timely deliveries and customer needs.
  • Problem Solving - Resolve customer concerns and store operational issues swiftly, always upholding company policies.

Qualifications
What We're Looking For
  • Leadership: Demonstrates integrity, decision-making skills, and strong leadership abilities.
  • Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

You'll Go The Extra Mile If You Have
  • Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
  • Automotive Retail: Previous experience in automotive retail
  • Certifications: Automotive Service Excellence (ASE) Certification

About Us
Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.
Benefits at AutoZone
AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners' physical, mental and financial well-being.
All AutoZoners (Full-Time and Part-Time):
  • Competitive pay
  • Unrivaled company culture
  • Medical, dental and vision plans
  • Exclusive discounts and perks, including an AutoZone in-store discount
  • 401(k) with company match and Stock Purchase Plan
  • AutoZoners Living Well Program for free mental health support
  • Opportunities for career growth

Additional Benefits for Full-Time AutoZoners:
  • Paid time off
  • Life, and short- and long-term disability insurance options
  • Health Savings and Flexible Spending Accounts with wellness rewards
  • Tuition reimbursement

Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.
We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.
Fair Chance:
An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the New York City Fair Chance Act, the Philadelphia Fair Chance Hiring Act, and the U.S. Virgin Islands Fair Chance for Employment Act.
As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.
Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf
Online Application:
An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.
AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.

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About AutoZone

Sourced by ZipRecruiter

AutoZone Inc (AutoZone) is a retailer and distributor of automotive replacement parts and accessories. The company provides new and remanufactured automotive hard parts, maintenance items, accessories, and non-automotive products. AutoZone sells automotive diagnostic and repair software through its subsidiary ALLDATA.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

10,000+ Employees

Headquarters location

Memphis, TN, US

Year founded

1979

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