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Customer Service Manager Jobs in Rattan, OK (NOW HIRING)

Warren CAT

Service Manager

Hugo, OK · On-site

Coach staff and manage resources to achieve company goals in the areas of employee and customer satisfaction, market share, and profitability. * Responsible for annual budgeting process the service ...

Warren CAT

Service Manager

Hugo, OK · On-site

Coach staff and manage resources to achieve company goals in the areas of employee and customer satisfaction, market share, and profitability. * Responsible for annual budgeting process the service ...

C.A.T.

Service Manager

Hugo, OK · On-site

Coach staff and manage resources to achieve company goals in the areas of employee and customer satisfaction, market share, and profitability. * Responsible for annual budgeting process the service ...

Family Dollar

Customer Service Associate I

Powderly, TX

$11.25 - $15.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Family Dollar

Customer Service Associate I

Powderly, TX · On-site

$11.25 - $15.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Family Dollar

Customer Service Associate I

Wister, OK

$11.75 - $16.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Family Dollar

Customer Service Associate I

Antlers, OK · On-site

$12 - $16.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Family Dollar

Customer Service Associate I

Powderly, TX · On-site

$11.25 - $15.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Valliant, OK · On-site

$12 - $16.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Family Dollar

Customer Service Associate I

Talihina, OK · On-site

$11.25 - $15.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Wright City, OK · On-site

$12.50 - $17.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Family Dollar

Customer Service Associate I

Wister, OK · On-site

$11.75 - $16.25/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Antlers, OK

$12 - $16.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Family Dollar

Customer Service Associate I

Talihina, OK

$11.25 - $15.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Talihina, OK · On-site

$11.25 - $15.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Hugo, OK · On-site

$12.25 - $16.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Broken Bow, OK · On-site

$13.25 - $18.25/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Broken Bow, OK · On-site

$13.25 - $18.25/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

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Customer Service Manager information

See Rattan, OK salary details

$20.3K

$48K

$83.6K

How much do customer service manager jobs pay per year?

As of Jun 6, 2026, the average yearly pay for customer service manager in Rattan, OK is $48,009.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,900.00 and $57,900.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

What are some common challenges faced by Customer Service Managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a Customer Service Manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What does a Customer Service Manager do?

A Customer Service Manager oversees a team of customer service representatives and ensures that customers receive excellent service and support. They handle escalated issues, train staff, monitor performance metrics, and implement strategies to improve customer satisfaction. Additionally, they may be responsible for developing customer service policies and liaising with other departments to resolve complex problems. Their main goal is to maintain high levels of customer loyalty and ensure that company standards are met.

What Do Customer Service Managers Do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

More about Customer Service Manager jobs
What cities near Rattan, OK are hiring for Customer Service Manager jobs? Cities near Rattan, OK with the most Customer Service Manager job openings:
Customer Service Manager jobs near you
Service Manager

Service Manager

Warren CAT

Hugo, OK • On-site

Full-time

Medical, Dental, Vision, Life

Posted 28 days ago

Warren CAT rating

8.6

Company rating: 8.6 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

17th of 140 rated vehicle equipment hire

Job description

TEAM UP WITH US!

The Service Manager is responsible for managing and coordinating service operations strategies and activities within the Service Department.

DO YOU HAVE WHAT IT TAKES?

WHAT YOU'LL DO:

  • Manages daily operations of the service department.
  • Coach staff and manage resources to achieve company goals in the areas of employee and customer satisfaction, market share, and profitability.
  • Responsible for annual budgeting process the service department.
  • Responsible for Contamination Control standards in the service department.
  • Responsible for leading all safety initiatives and is accountable for safety performance in the service department.
  • Confers with subordinate supervisory personnel and comprehends staff reports and records to obtain data, such as status of on-going work or projects and projected completion dates.
  • Maintains accurate schedule and up to date communication practices for all Service work.
  • Manages Work In Process and Key Performance Indicators for work orders, processes, and personnel and assumes accountability for meeting performance goals.
  • Manages Career Path and Learning Plans for departmental staff.
  • Participates in on call rotation for the service department.

WHAT YOU'LL NEED:

  • Bachelor's degree (B. A.) from four-year college or university with 3 years’ experience; or five (5) years’ related experience and/or training; or equivalent combination of education and experience.
  • Valid Driver's license and clean driving record.
  • Knowledge and experience in budgeting and cost/revenue projections.
  • To perform this job successfully, an individual should have advanced knowledge of MS Excel, Word, Access, and PowerPoint.

WHY WORK WITH US?

  • We like to take care of business and have fun doing it!
  • We offer health, dental, vision, life, and more as a comprehensive benefits package.
  • Don’t you want to work with awesome people?

IMPORTANT INFORMATION:
While performing the duties of this Job, the employee is occasionally required to lift and/or move up to 50 lbs. Standing, walking and meeting activities are required frequently throughout the workday. Employee must be able to process paperwork and utilize office equipment (including personal computer, phone, typewriter, copiers, etc.). A large portion of the day is spent communicating orally in person and by phone. Normal sight or corrected vision is required to read documents and use standard computer terminals. Ability to move around continuously throughout a warehouse. Work may involve moving or lifting of light to moderately heavy materials or equipment requiring physical strength and agility to withstand the strain of manual work

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

The noise level in the work environment is usually quiet.

Required travel up to 10%.

This position is considered a safety sensitive position.         

The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.

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