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Customer Service Manager Jobs in Pendleton, OR (NOW HIRING)

Rogers Motors

Service Advisor

Hermiston, OR · On-site

$60K - $110K/yr

Service Advisor initiates automotive services and repairs by ascertaining performance problems and ... Ability to communicate with technicians, customers, and management. * Ability to read and ...

Walmart

Auto Care Center Service Manager

Pendleton, OR · On-site

$21 - $34/hr

... our customers who entrust us with the care of their vehicles as they shop for merchandise and ... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities ...

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Showing results 41-60

All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Pendleton, OR

Customer Service Manager information

See Pendleton, OR salary details

$24.8K

$58.8K

$102.4K

How much do customer service manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer service manager in Pendleton, OR is $58,819.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $71,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Pendleton, OR? The most popular types of Customer Service jobs in Pendleton, OR are:
What are popular job titles related to Customer Service Manager jobs in Pendleton, OR? For Customer Service Manager jobs in Pendleton, OR, the most frequently searched job titles are:
What job categories do people searching Customer Service Manager jobs in Pendleton, OR look for? The top searched job categories for Customer Service Manager jobs in Pendleton, OR are:
What cities near Pendleton, OR are hiring for Customer Service Manager jobs? Cities near Pendleton, OR with the most Customer Service Manager job openings:
Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Pendleton, OR as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $58,819 per year, or $28.3 per hour.

Server and Customer Service - Oregon

Pizza Hut

Hermiston, OR • On-site

$14.05 - $14.55/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 15 days ago

Pizza Hut rating

4.5

Company rating: 4.5 out of 10

Based on 1,440 frontline employees who took The Breakroom Quiz

19th of 20 rated casual dining restaurants

Job description

Description:
There are those who believe it's the cheese that makes a great pizza. And others who swear it's the sauce. Some say it's the toppings, or the crust, or the pineapple...
But the truth is, great pizza is made by great people.
So here's the thing - at Pizza Hut, we like really great pizza, which means we're going to need really great people. We need people like YOU to make it - and we don't just mean that you make the pizza. What we mean is you make Pizza Hut, Pizza Hut!
You make it fun. You make it fresh. And sometimes, you make it weird! In a "you only understand if you were there" type of way. But most importantly, you make us the kind of place that we're proud to show up to every day. And that's not something we take lightly! It's why we offer flexible schedules, ample opportunities for growth, a vibrant community, and a place that celebrates each and every part of YOU.
Turns out, the people are the most important part of the pie. At Pizza Hut, whatever makes you, you - makes us, US!
So, you do you! Let's celebrate it!
Here's what we offer our Server & Customer Service (CSR) Team Members:
• Base wage of $14.05 - $14.55 hourly
• Tips received from customers
• "Next Day Pay" earned wage access - Don't wait for payday! Withdraw up to 40% of your earned wages the day after you've worked!
• 401(k) program with Company match (after 1 year of service)
• Employee meals and discounts - save on your favorite pizza and wings!
• Pizza Hut Perks Program - savings on everyday purchases, including up to 23% off your monthly cell phone bill with AT&T!
• Earn your GED for FREE through our GEDWorks program
• Reduced-cost college tuition with Colorado Technical University (CTU) through our Life Unboxed EDU program
• Employee Assistance Program - receive 3 FREE telephonic consultations for whatever life throws your way. Need financial advice? Struggling with your mental health? Coping with grief? We've got you covered!
If you hit 30+ average weekly hours worked over the course of a year, you become eligible for our complete benefits package, including:
• Medical, dental, and vision insurance
• Disability Insurance
• Life insurance
• Accident and Critical Illness insurance
• Accidental Death and Dismemberment Insurance
• Hospital indemnity coverage
• Telemedicine
• And additional supplemental insurance coverage
Need some time away from work to rest, recover, and recharge? Pizza Hut's got you covered!
• Sick time accrual for all team members
So what would make us a good match? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
• You're a fun and friendly person who values customers and takes absolute pride in everything you do.
• Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers.
• You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork.
• And you're at least 16 years old - 18 with 2 years driving experience if you want to be a driver, along with a good driving record.
• Looking for something in management? You must be at least 18, be able to pass the Company background check, and having some prior management experience is a plus.
• Since you'll be working with food, a valid food-handler's card will be required.
Keep in mind, this is just basic information. You'll find out more after you apply and chat with a manager!

What Pizza Hut employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Pizza Hut

Sourced by ZipRecruiter

At Pizza Hut, we don’t just make pizza. We make people happy. Pizza Hut was built on the belief that pizza night should be special, and we carry that belief into everything we do. With more than 60 years of experience under our belts, we understand how to best serve our customers through tried and true service principles: We create food we’re proud to serve and deliver it fast, with a smile.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

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