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Customer Service Manager Jobs in Saskatchewan (NOW HIRING)

Finning

customer Service Representative

Regina, SK

Finning is looking for a Customer Service Representative to join our Rental Operations team in ... Ability to manage multiple priorities in a busy environment. * Professional, positive, and team ...

U-Haul

Customer Service Representative

Saskatoon, SK · On-site

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Saskatoon, SK · On-site

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Regina, SK · On-site

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Circle K

Customer Service Representative

Yorkton, SK · On-site

Store 4044055: 140 Smith Street East, Yorkton, Saskatchewan S3N 3Z7 Customer Service Representative As a Customer Service Representative, you will enjoy: * Flexible schedules * Large, stable employer

Circle K

Customer Service Representative

Yorkton, SK · On-site

Store 4044055: 140 Smith Street East, Yorkton, Saskatchewan S3N 3Z7 Customer Service Representative As a Customer Service Representative, you will enjoy: * Flexible schedules * Large, stable employer

We An-Ser

Customer Service Representative

Regina, SK · On-site

$17/hr

Full Time Customer Service RepresentativeLocation: In-Office, Regina, SKPay: $17/hr + comprehensive benefitsLooking for a stable role with top-tier benefits and a company that invests in you? We An ...

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Showing results 21-40

All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Saskatchewan

Customer Service Manager information

See Saskatchewan salary details

$22.5K

$54.2K

$88.5K

How much do customer service manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer service manager in Saskatchewan is $54,164.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $65,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Saskatchewan? The most popular types of Customer Service jobs in Saskatchewan are:
What are popular job titles related to Customer Service Manager jobs in Saskatchewan? For Customer Service Manager jobs in Saskatchewan, the most frequently searched job titles are:
What job categories do people searching Customer Service Manager jobs in Saskatchewan look for? The top searched job categories for Customer Service Manager jobs in Saskatchewan are:
What cities in Saskatchewan are hiring for Customer Service Manager jobs? Cities in Saskatchewan with the most Customer Service Manager job openings:
Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Saskatchewan as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $54,164 per year, or $26 per hour.

customer Service Representative

Finning

Regina, SK

Full-time

Posted 18 days ago

Job description

Company:Finning CanadaNumber of Openings:1Worker Type:PermanentPosition Overview:Location: Regina or Saskatoon, Saskatchewan
Schedule: Monday to Friday | 7:00 AM - 5:00 PM (7.5-hour workday)
Work Arrangement: Full-Time, In-Office
Are you someone who enjoys staying organized, supporting a busy team, and delivering exceptional service? Finning is looking for a Customer Service Representative to join our Rental Operations team in either Regina or Saskatoon.
This is an excellent opportunity for someone with customer service, administrative, rental, equipment, or inside sales experience who thrives in a fast-paced environment and enjoys working closely with both customers and internal teams.Job Description:

What You'll Do

Customer Service

  • Provide professional, friendly, and efficient service to customers both in person and over the phone.
  • Support customers with rental inquiries, equipment availability, and service requests.
  • Ensure all customer interactions reflect Finning's commitment to outstanding service.
  • Build positive relationships with customers while identifying solutions that meet their needs.

Rental & Sales Support

  • Prepare rental and sales agreements accurately and efficiently.
  • Process equipment returns and complete rental close-out documentation.
  • Support the rental process from inquiry through completion.
  • Assist customers with product and equipment questions.
  • Promote Finning rental products and services when appropriate.

Administrative & Operational Support

  • Maintain accurate records and documentation related to rentals, sales, and equipment transactions.
  • Process purchase orders and support purchasing activities as required.
  • Ensure paperwork is completed accurately and submitted in a timely manner.
  • Use internal systems to track equipment, customer information, and transactions.
  • Support the day-to-day operations of the branch and rental team.

Equipment Support

  • Assist with equipment preparation and coordination as required.
  • Help ensure rental equipment is ready for customer use and returned equipment is properly processed.

What We're Looking For

Qualifications

  • Previous experience in customer service, administration, rentals, inside sales, or a related field.
  • Strong organizational skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Comfortable working with computer systems and learning new software.
  • Ability to manage multiple priorities in a busy environment.
  • Professional, positive, and team-oriented approach.

Preferred Experience

  • Experience in equipment rental, construction, industrial, heavy equipment, or a similar industry is considered an asset.
  • Knowledge of purchase order processing and contract administration is an asset.

Why Join Finning?

  • Stable, full-time Monday to Friday schedule.
  • Home every evening - no shift work required.
  • Opportunity to join the world's largest Caterpillar dealer.
  • Collaborative and supportive team environment.
  • Career development and growth opportunities within Finning.
  • Competitive compensation and comprehensive benefits package.

Work Environment

  • Fast-paced environment with multiple competing priorities and deadlines.
  • Primarily office-based role located in either Regina or Saskatoon.
  • Frequent interaction with customers, drivers, technicians, and internal departments.
  • Professional business attire required.

If you're looking for an opportunity to build your career with an industry leader while working with a great team, we encourage you to apply today.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do notdiscriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities.Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

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