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Customer Service Insurance Jobs in Minnesota (NOW HIRING)

Minnesota Jobs

Customer Service

Albert Lea, MN · On-site

$11.50 - $14.40/hr

Customer Service At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle ... registered, and insured mail. * Processes Western Union orders. * Sells money orders, cashes ...

Hy-Vee, Inc.

Customer Service

Albert Lea, MN · On-site

$11.50 - $14.40/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing ... insured mail. * Processes Western Union orders. * Processes Western Union orders. * Sells money ...

HyVee

Customer Service

Albert Lea, MN

$11.50 - $14.40/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing ... insured mail. * Processes Western Union orders. * Processes Western Union orders. * Sells money ...

Hy-Vee Food Stores

Customer Service

Lakeville, MN · On-site

$13.50 - $16.80/hr

Customer Service Department: Grocery FLSA: Non-Exempt General Function Responsible for processing ... insured mail. * Processes Western Union orders. * Processes Western Union orders. * Sells money ...

HyVee

Customer Service

Lakeville, MN

$13.50 - $16.80/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing ... insured mail. * Processes Western Union orders. * Processes Western Union orders. * Sells money ...

Hy-Vee Food Stores

Customer Service

Albert Lea, MN · On-site

$11.50 - $14.40/hr

Customer Service Department: Grocery FLSA: Non-Exempt General Function Responsible for processing ... insured mail. * Processes Western Union orders. * Processes Western Union orders. * Sells money ...

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All JobsCustomer Service Insurance JobsCustomer Service Insurance Jobs in Minnesota

Customer Service Insurance information

See Minnesota salary details

$9

$18

$26

How much do customer service insurance jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer service insurance in Minnesota is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What is a customer service insurance representative?

Customer Service Insurance representatives are professionals who assist policyholders and potential customers with inquiries related to insurance products, policy details, claims, billing, and coverage options. They serve as the primary point of contact between insurance companies and clients, helping to resolve issues, answer questions, and ensure customer satisfaction. These representatives may work for insurance agencies, brokers, or directly for insurance companies, and are often available via phone, email, or online chat.

What are the key skills and qualifications needed to thrive as a customer service insurance representative?

To thrive as a Customer Service Insurance representative, you need a solid understanding of insurance products, strong problem-solving abilities, and often a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, policy management systems, and sometimes state-specific insurance licensing is typical. Outstanding communication, patience, and conflict resolution skills help you handle client inquiries and resolve issues effectively. These skills are crucial to building trust, ensuring customer satisfaction, and maintaining compliance in a regulated industry.

What are some common challenges faced by customer service insurance representatives, and how can they overcome them?

Customer service representatives in the insurance sector often encounter challenges such as explaining complex policy details to clients, handling sensitive situations like claims or denials, and managing high call volumes. To overcome these, it's important to stay updated on product knowledge, practice empathetic communication, and utilize available support resources such as knowledge bases or team collaboration tools. Building strong problem-solving skills and seeking feedback from peers or supervisors can also help in navigating difficult interactions and improving overall service quality.

What is the difference between Customer Service Insurance vs Insurance Claims Specialist?

AspectCustomer Service InsuranceInsurance Claims Specialist
Required CredentialsHigh school diploma; insurance-related certificationsHigh school diploma; claims processing certifications
Work EnvironmentOffice, call centers, customer support centersOffice, claims processing departments
Employer & Industry UsageInsurance companies, agenciesInsurance companies, third-party claims firms
Common Search & ComparisonCustomer support roles in insuranceClaims processing and adjustment roles

Customer Service Insurance focuses on assisting clients with policy inquiries, billing, and general support. Insurance Claims Specialists handle the evaluation and processing of claims after incidents. While both roles require insurance knowledge and customer interaction, Claims Specialists are more involved in claims assessment and documentation, whereas Customer Service Insurance emphasizes ongoing client support.

What are the most commonly searched types of Customer Service Insurance jobs in Minnesota?

The most popular types of Customer Service Insurance jobs in Minnesota are:

What are popular job titles related to Customer Service Insurance jobs in Minnesota?

For Customer Service Insurance jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Customer Service Insurance jobs in Minnesota look for?

The top searched job categories for Customer Service Insurance jobs in Minnesota are:

What cities in Minnesota are hiring for Customer Service Insurance jobs?

Cities in Minnesota with the most Customer Service Insurance job openings:

Customer Service Insurance jobs near you
Infographic showing various Customer Service Insurance job openings in Minnesota as of August 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $38,293 per year, or $18.4 per hour.

Customer Service Representative

VanMeveren Insurance Servicies, Inc.

White Bear Lake, MN • On-site

$50K - $65K/yr

Full-time

PTO

Posted 6 days ago

Job description

Join VanMeveren Insurance Services, Inc., a reputable insurance company that prides itself on providing exceptional customer service. We are looking for a dedicated and friendly Customer Service Representative to join our team in White Bear Lake, Minnesota. In this role, you will be the first point of contact for our clients, assisting them with their insurance needs and ensuring their satisfaction.

As a Customer Service Representative at VanMeveren Insurance Services, Inc., you will have the opportunity to work closely with clients, understanding their requirements, and providing personalized solutions. You will handle inbound calls, addressing inquiries, processing policy changes, and providing information regarding coverage options. Your exceptional communication skills and positive attitude will be key in building strong relationships with our clients and ensuring their confidence in our services.

If you are passionate about customer service, have excellent problem-solving skills, and thrive in a fast-paced environment, we invite you to join our team at VanMeveren Insurance Services, Inc. Apply today and be a part of a company that values its employees and strives for excellence in customer satisfaction.

Responsibilities

- Respond to inbound calls and provide exceptional customer service to clients

- Listen to client inquiries and address their insurance-related questions or concerns

- Process policy changes accurately and efficiently

- Provide information regarding coverage options and assist clients in selecting appropriate policies

- Build and maintain strong relationships with clients to ensure their satisfaction and loyalty

- Collaborate with team members to resolve complex customer issues

Requirements

- Previous experience in a customer service role is preferred

- Exceptional communication skills, both verbal and written

- Strong problem-solving and organizational abilities

- Ability to multitask and work effectively in a fast-paced environment

- Detail-oriented with a focus on accuracy

- Proficient computer skills and experience with CRM software

Benefits
Paid Time Off (PTO)###Mon-Fri Schedule###Evenings Off###Hands on Training###Career Growth Opportunities###