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Remote Hotel Customer Service Jobs in Minnesota (NOW HIRING)

Remote Customer Service Specialist

Minneapolis, MN · On-site +1

$17.75 - $23.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Remote Customer Service Specialist

Saint Paul, MN · On-site +1

$17.25 - $22.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Remote Customer Service Specialist

Rochester, MN · On-site +1

$17.25 - $22.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Remote Customer Service Agent

Saint Cloud, MN · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Burnsville, MN · Remote

$16 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Minneapolis, MN · Remote

$16.25 - $21.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Eden Prairie, MN · Remote

$15.75 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Rochester, MN · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Saint Paul, MN · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Mankato, MN · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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Remote Hotel Customer Service information

See Minnesota salary details

$9

$17

$26

How much do remote hotel customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote hotel customer service in Minnesota is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.52 per hour, depending on experience, location, and employer.

What is a remote hotel customer service representative?

A Remote Hotel Customer Service job involves assisting hotel guests with reservations, inquiries, and concerns from a remote location. Responsibilities may include handling booking requests, providing information about hotel services, processing payments, and addressing guest issues through phone, email, or chat. This role requires strong communication skills, problem-solving abilities, and knowledge of hotel policies. It allows employees to work from home while ensuring a high level of customer satisfaction for hotel guests.

What are the key skills and qualifications needed to thrive in remote hotel customer service?

To thrive as a Remote Hotel Customer Service representative, you need strong communication abilities, problem-solving skills, and experience in hospitality or customer support. Familiarity with property management systems (PMS), reservation platforms, and CRM tools is often required, and some employers may prefer candidates with customer service certifications. Outstanding candidates demonstrate patience, a positive attitude, and the ability to remain calm under pressure while delivering exceptional guest experiences remotely. These skills and qualities ensure effective resolution of guest inquiries, contribute to customer satisfaction, and support a hotel's reputation and operations.

What are some typical challenges faced by remote hotel customer service representatives?

Remote hotel customer service representatives often navigate challenges such as handling multiple guest inquiries simultaneously, resolving issues without being on-site, and communicating effectively across various channels like phone, email, and live chat. Balancing a high volume of requests while maintaining accuracy and a friendly tone can require strong time management and problem-solving skills. Team members usually collaborate virtually with other departments, such as housekeeping or reservations, to quickly resolve guest concerns. Successfully overcoming these challenges contributes directly to positive guest experiences and helps hotels maintain a high standard of service, even from a remote environment.

What are the most commonly searched types of Hotel Customer Service jobs in Minnesota?

The most popular types of Hotel Customer Service jobs in Minnesota are:

What are popular job titles related to Remote Hotel Customer Service jobs in Minnesota?

For Remote Hotel Customer Service jobs in Minnesota, the most frequently searched job titles are:

What cities in Minnesota are hiring for Remote Hotel Customer Service jobs?

Cities in Minnesota with the most Remote Hotel Customer Service job openings:

Infographic showing various Remote Hotel Customer Service job openings in Minnesota as of August 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,014 per year, or $17.8 per hour.

Corporate Director of Hotel Sales

Sand Hospitality

Saint Paul, MN • Remote

$90 - $100K/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New


Job description

Corporate Director of Hotel Sales

Sand Hospitality | Multi-Property Hotel Sales Leadership

$90-$100K Base

Location: Remote position with candidate based in Minnesota

ABOUT SAND HOSPITALITY

Sand Hospitality, a division of Sand Companies, Inc., is a growing hotel management and development organization operating branded hotels across the United States. We are focused on strong financial performance, exceptional guest experiences, and developing talented leaders who drive results.

THE OPPORTUNITY

Sand Hospitality is seeking an experienced Corporate Director of Hotel Sales to lead sales strategy and performance across our U.S. hotel portfolio.

This is an excellent opportunity for a Regional Director of Sales, Area Director of Sales, Multi-Property Director of Sales, or accomplished hotel sales leader ready to take on broader responsibility.

Working closely with General Managers, property sales leaders, Revenue Management, and corporate leadership, you will establish sales direction, identify revenue opportunities, develop sales talent, and ensure each hotel has the strategy and accountability needed to compete effectively in its market.

This is a hands-on leadership role that combines portfolio strategy with regular time in our hotels and markets.

WHAT YOU WILL DO

• Lead sales strategy and execution across the Sand Hospitality hotel portfolio

• Coach and develop property sales leaders while establishing clear performance expectations and accountability

• Partner with General Managers and Revenue Management to drive occupancy, ADR, RevPAR, market share, and profitability

• Analyze STR data, account production, booking pace, competitive performance, and sales pipelines to identify opportunities

• Develop action plans for underperforming hotels, market segments, and need periods

• Drive growth across corporate, group, SMERF, sports, government, crew, project, extended-stay, and other key segments

• Conduct property visits, market assessments, sales strategy meetings, and performance reviews

• Establish effective standards for prospecting, CRM utilization, pipeline management, account development, and sales reporting

• Support significant RFPs, account negotiations, group opportunities, and regional or national business development

• Create cross-selling opportunities throughout the hotel portfolio

• Partner with hotel brand sales organizations and national account teams

• Participate in budgeting, forecasting, and annual hotel business planning

• Assist with recruiting, onboarding, and developing hotel sales professionals

• Represent Sand Hospitality at industry events, trade shows, and key client meetings

WHAT WE ARE LOOKING FOR

• Progressive hotel sales leadership experience with demonstrated revenue growth

• Regional, Area, Multi-Property, Corporate, or property-level Director of Sales experience strongly preferred

• Experience supporting multiple hotels, markets, or brands preferred

• Strong understanding of hotel sales strategy, revenue management, ADR, RevPAR, market share, and segmentation

• Experience with STR, hotel CRM systems, RFP platforms, and brand sales resources

• Proven ability to analyze performance and translate data into effective sales strategies

• Strong leadership, coaching, business development, negotiation, and relationship-building skills

• Ability to influence and lead teams across multiple locations

• Bachelor's degree preferred or equivalent hotel sales leadership experience

LOCATION & TRAVEL

Candidates should reside in Minnesota, Iowa, Wisconsin, Illinois, or Nebraska with convenient airport access. Strong preference will be given to candidates near Sand Companies' corporate office in St. Cloud, Minnesota.

Regular travel throughout the United States is required to support hotel teams, visit markets, meet with clients, and drive portfolio sales performance.

COMPENSATION & BENEFITS

Base Salary: $90-$100K

Sand Hospitality offers a competitive benefits package including:

• Medical insurance for just $50 per month for employee-only coverage, with highly discounted dependent coverage

• Dental and vision insurance

• Company-paid life insurance

• Short-term and long-term disability

• Optional voluntary life and AD&D

• FSA and HSA options

• Generous Paid Time Off (PTO)

• Competitive 401(k) plan with company participation

• Free financial advisor services

• Additional wellness and employee support programs

GROW WITH SAND HOSPITALITY

If you are an experienced hotel sales leader ready to expand your impact beyond a single property, this is an opportunity to help shape sales performance across a growing national hotel portfolio.

Join Sand Hospitality and help us build stronger sales teams, capture new business, and drive profitable growth.