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Customer Service Helpdesk Jobs (NOW HIRING)

Customer Service Agent Are you great with people, confident on the phone, and motivated by helping customers while achieving goals? Looking for a position where your communication skills, customer ...

Customer Service

Lees Summit, MO · On-site

$15.50 - $21.25/hr

Are you outgoing, organized, and passionate about helping people? McKeever Price Chopper is looking for dedicated individuals to join our team as Customer Service Representatives. This vital role ...

Customer Service Representative COMPENSATION: $17.00 per hour LOCATION: Ann Arbor, MI JOB TYPE ... Familiarity with MyChart is helpful; training provided if necessary. * Must be fluent with ...

Customer Service

Lenexa, KS · On-site

$14.50 - $19.75/hr

Are you outgoing, organized, and passionate about helping people? McKeever Price Chopper is looking for dedicated individuals to join our team as Customer Service Representatives. This vital role ...

Customer Service Rep

$16.50 - $22.25/hr

Remote Customer Service Representative REVOLVE is the next-generation fashion retailer for ... Strong customer orientation with desire and willingness to help * Strong verbal and written ...

New

Often, customer service associates help customers over the phone or via email, but may also have to help customers in person. A customer service associate must possess a service-oriented attitude, as ...

Customer Service

Lees Summit, MO · On-site

$13.75 - $18.75/hr

Are you outgoing, organized, and passionate about helping people? McKeever Price Chopper is looking for dedicated individuals to join our team as Customer Service Representatives. This vital role ...

Customer Service

Lenexa, KS · On-site

$15 - $20.50/hr

Are you outgoing, organized, and passionate about helping people? McKeever Price Chopper is looking for dedicated individuals to join our team as Customer Service Representatives. This vital role ...

Customer Service

Brookfield, WI · On-site

$15.25 - $20.50/hr

Are you someone who enjoys helping customers, solving problems, and keeping things organized in a fast-paced environment? Guhring Inc. is looking for a motivated and customer-focused Customer Service ...

Customer Service Representative

Oklahoma City, OK · On-site

$14.75 - $20.25/hr

We are currently seeking a passionate and dedicated Customer Service Representative to join our team and help us maintain our high standards of customer support. Job Summary: As a Customer Service ...

Customer Service

Concord, NH · On-site

$16 - $22/hr

Are you someone who enjoys helping customers, solving problems, and keeping things organized? We're partnering with a growing and well-established company seeking a Customer Service Representative to ...

Customer service

Lorain, OH · On-site

$11.75 - $15.50/hr

... customer service in the checkout lane that creates a positive and lasting impact on Meijer ... Answer customer questions and help resolve concerns with care * Build trust and connection that ...

Showing results 41-60

Customer Service Helpdesk information

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$23

$33

How much do customer service helpdesk jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer service helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Helpdesk vs Customer Support Specialist?

AspectCustomer Service HelpdeskCustomer Support Specialist
CredentialsBasic customer service training, sometimes certifications in helpdesk softwareCustomer service experience, technical knowledge, certifications may vary
Work EnvironmentHelpdesk centers, call centers, online support platformsSupport teams, client sites, remote or office settings
Employer & IndustryIT companies, tech support, service providersTech firms, retail, telecommunications, software companies
Search & Comparison IntentUnderstanding roles, job requirements, career pathsJob responsibilities, skills needed, career growth

Customer Service Helpdesk roles focus on technical support and troubleshooting via calls or online platforms, often requiring basic technical knowledge. Customer Support Specialists may handle broader customer inquiries, including product information and issue resolution, with a mix of technical and interpersonal skills. Both roles are vital in customer service but differ in scope and technical depth.

Is customer service helpdesk a good entry level IT job?

Customer Service Helpdesk roles are often considered good entry-level IT jobs because they require basic technical knowledge, communication skills, and problem-solving abilities. These positions provide foundational experience with troubleshooting, ticketing systems, and customer interaction, which can lead to further IT career development. Certifications like CompTIA A+ can enhance prospects in this field.

What qualifications do I need for a customer service helpdesk?

A customer service helpdesk role typically requires a high school diploma or equivalent, strong communication and problem-solving skills, and familiarity with customer service software or ticketing systems. Some positions may prefer prior experience in customer support or related fields, and certifications in customer service or technical support can be advantageous.

What cities are hiring for Customer Service Helpdesk jobs?

Cities with the most Customer Service Helpdesk job openings:

What states have the most Customer Service Helpdesk jobs?

States with the most job openings for Customer Service Helpdesk jobs include:

What are popular job titles related to Customer Service Helpdesk jobs?

For Customer Service Helpdesk jobs, the most frequently searched job titles are:

Infographic showing various Customer Service Helpdesk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Customer Service Representative | Billing Support

Charlotte, NC

$15 - $20.50/hr

Full-time

Posted 28 days ago


Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team.


Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers.

WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST

  • Talking to many different types of people from across the country
  • Answering inbound phone calls from customers related to billing inquiries
  • Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards
  • Establishing and growing professional, positive relationships with Spectrum customers
  • Collaborating with management on customer issue escalations
  • Representing a Fortune 100 company with professionalism and courtesy

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team.


WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service
  • Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient

CCS114 2026-81341 CCS114 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service
  • Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient
Employment Type: Full Time