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Customer Service Helpdesk Jobs in Kentucky (NOW HIRING)

Customer Service

Simpsonville, KY ยท On-site

$14 - $15/hr

If you enjoy helping others and thrive in a welcoming environment, we'd love to hear from you! What You'll Do As a Customer Service Associate, you'll be the face of Little Mount Lavender, ensuring ...

Customer Service

Nicholasville, KY ยท On-site

$14.25 - $19.25/hr

Customer Service The Customer Service is the key to ensuring guest satisfaction ... This is a very important position for a friendly, helpful individual who enjoys working in a fast ...

Customer Service

Paris, KY ยท On-site

$12/hr

Customer Service Share Apply Full-time Part-time Up to $12.00 per hour The Customer Service is the ... This is a very important position for a friendly, helpful individual who enjoys working in a fast ...

Customer Service

Paris, KY ยท On-site

$12/hr

The Customer Service is the key to ensuring guest satisfaction ... This is a very important position for a friendly, helpful individual who enjoys working in a fast ...

Customer Service

Paducah, KY ยท On-site

$14.25 - $19.50/hr

The Customer Service is the key to ensuring guest satisfaction ... This is a very important position for a friendly, helpful individual who enjoys working in a fast ...

The Customer Service is the key to ensuring guest satisfaction ... This is a very important position for a friendly, helpful individual who enjoys working in a fast ...

The Customer Service is the key to ensuring guest satisfaction ... This is a very important position for a friendly, helpful individual who enjoys working in a fast ...

The Customer Service is the key to ensuring guest satisfaction ... This is a very important position for a friendly, helpful individual who enjoys working in a fast ...

The Customer Service is the key to ensuring guest satisfaction ... This is a very important position for a friendly, helpful individual who enjoys working in a fast ...

Customer Service

Stanford, KY ยท On-site

$10/hr

The Customer Service is the key to ensuring guest satisfaction ... This is a very important position for a friendly, helpful individual who enjoys working in a fast ...

The Customer Service is the key to ensuring guest satisfaction ... This is a very important position for a friendly, helpful individual who enjoys working in a fast ...

Customer Service

Walton, KY ยท On-site

$12/hr

The Customer Service is the key to ensuring guest satisfaction ... This is a very important position for a friendly, helpful individual who enjoys working in a fast ...

The Customer Service is the key to ensuring guest satisfaction ... This is a very important position for a friendly, helpful individual who enjoys working in a fast ...

Customer Service

Lexington, KY ยท On-site

$12/hr

The Customer Service is the key to ensuring guest satisfaction ... This is a very important position for a friendly, helpful individual who enjoys working in a fast ...

Customer Service

Lexington, KY ยท On-site

$13/hr

The Customer Service is the key to ensuring guest satisfaction ... This is a very important position for a friendly, helpful individual who enjoys working in a fast ...

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Customer Service Helpdesk information

What is the difference between Customer Service Helpdesk vs Customer Support Specialist?

AspectCustomer Service HelpdeskCustomer Support Specialist
CredentialsBasic customer service training, sometimes certifications in helpdesk softwareCustomer service experience, technical knowledge, certifications may vary
Work EnvironmentHelpdesk centers, call centers, online support platformsSupport teams, client sites, remote or office settings
Employer & IndustryIT companies, tech support, service providersTech firms, retail, telecommunications, software companies
Search & Comparison IntentUnderstanding roles, job requirements, career pathsJob responsibilities, skills needed, career growth

Customer Service Helpdesk roles focus on technical support and troubleshooting via calls or online platforms, often requiring basic technical knowledge. Customer Support Specialists may handle broader customer inquiries, including product information and issue resolution, with a mix of technical and interpersonal skills. Both roles are vital in customer service but differ in scope and technical depth.

Is customer service helpdesk a good entry level IT job?

Customer Service Helpdesk roles are often considered good entry-level IT jobs because they require basic technical knowledge, communication skills, and problem-solving abilities. These positions provide foundational experience with troubleshooting, ticketing systems, and customer interaction, which can lead to further IT career development. Certifications like CompTIA A+ can enhance prospects in this field.

What qualifications do I need for a customer service helpdesk?

A customer service helpdesk role typically requires a high school diploma or equivalent, strong communication and problem-solving skills, and familiarity with customer service software or ticketing systems. Some positions may prefer prior experience in customer support or related fields, and certifications in customer service or technical support can be advantageous.

What cities in Kentucky are hiring for Customer Service Helpdesk jobs?

Cities in Kentucky with the most Customer Service Helpdesk job openings:

Infographic showing various Customer Service Helpdesk job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 14% Part Time, 7% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Customer Service Representative | Technical Support

Louisville, KY โ€ข On-site

$15.25 - $21/hr

Other

Re-posted 9 days ago


Job description

Customer Service Representative

Start Date: October 19, 2026

Training Schedule: 12:00pm-9:00pm Sunday-Thursday

Schedules After Training: All schedules 2nd shift working minimum one weekend day and start times ranging between 3:00pm and 6:00pm

Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers.

Responsibilities

As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troubleshoot internet and phone technical issues, and handle basic billing inquiries and payments. Every day, your work will connect people in ways that matter and make a positive impact on our subscribers and the company.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

  • Continuously learning and turning that knowledge into customer service wins
  • Uncovering customers needs, creating solutions, and resolving problems
  • Making a positive impression on customers through a best-in-class experience
  • Representing a Fortune 100 company with professionalism and courtesy
  • Working in an open, friendly environment with a supportive, energetic team

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. With your customer-centric mentality and a variety of tools and resources, you'll overcome challenges and get services running smoothly. Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum services. If you'd enjoy this type of dynamic job, we want to hear from you.

Qualifications

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

  • Education : High school diploma or equivalent
  • Schedule : Ability to work a variety of schedules including nights, weekends, and holidays
  • Language : Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience : 6+ months of customer service or related experience; 6+ months of basic technical support experience; 6+ months of heavy volume phone experience; 6+ months working with computers and software applications
  • Technical Skills : MS Office, computer skills, typing
  • Skills : Communication, organization, time management, customer service
  • Abilities : Dependable, problem-solving, professional, positive, proactive, multi-tasking, resilient