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Customer Service Deaf information

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$10

$18

$26

How much do customer service deaf jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer service deaf in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Deaf vs Customer Service Interpreter?

AspectCustomer Service DeafCustomer Service Interpreter
Required CredentialsDeaf community certifications, ASL proficiencyInterpreter certification (e.g., NIC, RID)
Work EnvironmentCustomer service settings, retail, healthcareInterpreting settings, meetings, events
Employer & Industry UsageBusinesses serving Deaf clients, healthcare, governmentInterpreting agencies, hospitals, courts
Common Search & Comparison IntentUnderstanding roles, job requirements, differencesClarifying interpreter vs customer service roles

Customer Service Deaf professionals focus on assisting Deaf clients within customer service environments, often requiring ASL skills and community certifications. Customer Service Interpreters provide language interpretation services across various settings, holding interpreter certifications. While both roles serve Deaf individuals, Customer Service Deaf roles emphasize direct customer assistance, whereas Customer Service Interpreters facilitate communication between Deaf and hearing parties.

What are some common challenges faced by customer service deaf representatives, and how can they effectively overcome them?

Customer Service Deaf representatives often encounter challenges such as bridging communication gaps with hearing customers or colleagues who may not be fluent in sign language. To overcome these, representatives typically leverage technology like text-based chat, video relay services, and captioning tools. Building strong teamwork with interpreters and ensuring clear written communication are also crucial. Many organizations provide specialized training and accessible resources to support smooth interactions and foster an inclusive work environment.

What is a customer service deaf representative?

Customer Service Deaf representatives are professionals who provide customer support and assistance specifically tailored to individuals who are deaf or hard of hearing. They typically communicate using sign language, text-based chat, video relay services, or other accessible methods to ensure clear and effective communication. These representatives may work in various industries, helping customers resolve issues, answer questions, or provide information while ensuring accessibility and inclusivity.

What are the key skills and qualifications needed to thrive as a customer service deaf representative?

To thrive as a Customer Service Representative for the Deaf, you need strong communication skills, fluency in American Sign Language (ASL) or other relevant sign languages, and a high school diploma or equivalent. Familiarity with video relay services (VRS), TTY devices, and customer service software is typically required. Patience, cultural sensitivity, and problem-solving abilities are vital soft skills for understanding and supporting Deaf customers effectively. These skills ensure clear communication, customer satisfaction, and accessibility for the Deaf community in service interactions.
More about Customer Service Deaf jobs
What cities are hiring for Customer Service Deaf jobs? Cities with the most Customer Service Deaf job openings:
What states have the most Customer Service Deaf jobs? States with the most job openings for Customer Service Deaf jobs include:
What job categories do people searching Customer Service Deaf jobs look for? The top searched job categories for Customer Service Deaf jobs are:
Customer Service Deaf jobs near you
Infographic showing various Customer Service Deaf job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Teacher of the Deaf

The Learning Center for the Deaf Inc

Framingham, MA

$56K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Description

Public School Partnerships

Non-Exempt/Hourly

10-Months

Full-Time

Salary Pay Range: $56,980.00 - $85,470.00

In-Person

Locations Vary Based on School District

American Sign Language Preferred



$1,500 Sign-on Bonus

Housing Resources Available

Tuition Reimbursement

Benefits Options May Include: Health, Dental, Vision, Life Insurance, Employer-Matching 403(b), Generous Time Off Benefits, Flexible Spending and Dependent Care, and more!


TLC Diversity Statement:

The Learning Center for the Deaf is on a journey to create an inclusive and welcoming space for people of all backgrounds. Together, we continue to build an inclusive culture that encourages, supports, and celebrates our TLC community members' diverse narratives. We embrace and value multiple approaches, experiences, and perspectives. TLC believes that diversity fosters innovation. We are committed to cultivating a place where everyone can feel they belong.


About TLC:

The Learning Center for the Deaf is a nationally-recognized leader of services for deaf and hard of hearing children, adults, and families. To learn more, click here.


For our Mission, click here.


About Public Schools Partnerships:

TLC's Public School Partnership Program provides support for deaf and hard of hearing students in mainstream public school settings to advance academic and developmental progress.


POSITION SUMMARY:

Public School Partnerships (PSP) Teachers of the Deaf (TOD) address specific needs of students with hearing loss and hearing technology in mainstream public school settings. PSP TODs provide support systems for monitoring academic and developmental progress in their mainstreamed placements.


FUNCTIONS AND RESPONSIBILITIES:

PSP consultants travel to public schools in the state of Massachusetts to provide academic support for children who are deaf and/or hard of hearing Create appropriate academic recommendations based on classroom and student observations.


Present in-services to help school-based professionals understand the implication of hearing loss on accessing the curriculum.


Provide curriculum support and modification expertise through spoken English.


Perform other tasks as assigned by the Department Supervisor and/or Program Leader. 


This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

The Learning Center for the Deaf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religious creed, national origin, sex, pregnancy, gender identity/expression, age, criminal record, disability, sexual orientation, familial status, veteran status, marital status and any other legally protected characteristic.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

TLC embraces and celebrates a spirit of inclusion and diversity, and reasonable accommodations and modifications will be made whenever possible.

Requirements

  • Master's Degree, 6 or more years of experience in a deaf education setting and MA Teacher Certification in Deaf Education, Special Education or Teacher of Speech and Hearing Impaired
  • Other Certifications may be considered, given the applicant's background and experience
  • A minimum of conversational fluency in American Sign Language preferred, with native, or near-native ASL fluency desired
  • ASL Classes may be required based on ASL fluency 
  • Excellent customer service skills and communication skills
  • Ability to keep company and client information confidential
  • Highly organized and detail oriented
  • Ability to work both collaboratively and independently
  • Teachers will adhere to the Code of Ethics as identified by the Council of Exceptional Children
  • Must maintain a valid driver's license and an acceptable driving record when driving students or performing work-related duties

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