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Customer Service Associate Jobs in Kansas (NOW HIRING)

NTT DATA Services

Customer Service Associate

Wichita, KS · On-site

$15.50/hr

We are currently seeking a Customer Service Associate to join our team. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution ...

NTT DATA Services

Customer Service Associate

Wichita, KS · Remote

$15.50/hr

We are currently seeking a Customer Service Associate to join our team. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution ...

NTT DATA Services

Customer Service Associate

Wichita, KS · Remote

$15.50/hr

We are currently seeking a Customer Service Associate to join our team. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution ...

Dollar Tree

Customer Service Associate

Overland Park, KS · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

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Customer Service Associate information

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$7

$15

$24

How much do customer service associate jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for customer service associate in Kansas is $15.28, according to ZipRecruiter salary data. Most workers in this role earn between $12.45 and $17.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

Can I work in Amazon from home?

Customer Service Associates at Amazon can work from home, depending on the role and location. Remote positions typically require strong communication skills, a reliable internet connection, and sometimes specific equipment or certifications. Availability of remote work varies by job posting and geographic region.

What are some common challenges Customer Service Associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

How can I make 2000 a week working from home?

A Customer Service Associate can potentially earn $2,000 a week by working full-time hours, often requiring strong communication skills, experience, and sometimes performance bonuses. Achieving this income may involve handling high call volumes, working for companies with higher pay rates, or taking on additional shifts or specialized roles such as technical support or sales. Building skills in customer relationship management tools and maintaining consistent productivity are key factors in increasing earnings in remote customer service roles.

What are Customer Service Associates?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What Do Customer Service Associates Do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

What is the work of customer service associate?

A customer service associate handles customer inquiries, provides information about products or services, resolves complaints, and ensures customer satisfaction. They often use communication skills, computer systems, and problem-solving abilities to assist customers in person, over the phone, or via online channels.

What jobs pay 4000 a week without a degree?

Customer Service Associates typically do not earn $4,000 a week without advanced experience or specialized skills. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or entrepreneurial ventures where income depends on commissions or business success. Most jobs paying this amount require significant experience, certifications, or a combination of skills and performance.
More about Customer Service Associate jobs
What are the most commonly searched types of Customer Service jobs in Kansas? The most popular types of Customer Service jobs in Kansas are:
What cities in Kansas are hiring for Customer Service Associate jobs? Cities in Kansas with the most Customer Service Associate job openings:
Customer Service Associate jobs near you
Customer Service Associate/ Senior Customer Service Associate (Full-Time)

Customer Service Associate/ Senior Customer Service Associate (Full-Time)

Shane Co.

Overland Park, KS • On-site

$22 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Shane Co. rating

9.3

Company rating: 9.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

1st of 29 rated jewelry retailers

Job description

Overview
We are looking for customer service professionals who can excel at giving our guests a 5-star experience. The level of customer service we provide at Shane Co. is exceptional and our Customer Service Associates are critical to the success of the stores. We are looking for individuals with at least one year of high-level customer service experience in a face-to-face environment who can take initiative and understand our customers' needs. If you have experience working closely with customers and providing tailored solutions that exceed expectations, we would love to hear from you! No former jewelry experience is required, and we will provide you with the training you need to demonstrate an in-depth knowledge of our merchandise, represent our brand, and create brilliant and memorable experiences for each of our customers. You'll be joining a team where your contributions make a difference!
Responsibilities
As a Shane Co. Customer Service Associate You Will...
  • Assist with front and back of house operations, understanding the basic functionalities in the shop, Customer Service, and Operations departments.
  • Support Floor Sales activities
  • Uphold merchandising standards, and assist in maintaining an accurate inventory of all merchandise
  • Act as the last point of contact with our in-store customers, making sure their purchased merchandise is presentable and all questions have been addressed
  • Partner with Bench Jewelers to assist customers with repairs and warranty work

Qualifications
  • A minimum of 1 year of experience providing a high level of customer service in a face-to-face environment is preferred (a minimum of 2 years of customer service in a face-to-face environment is required, with 6 months or more in a leadership or advanced customer service role preferred for Senior CSA). Prior experience with jewelry is neither relevant nor required... we will teach you!
  • We are available to our customers when they need us so evening and weekend availability is a must. (Though unlike most retailers, we are closed on major holidays!)
  • Excellent communication and interpersonal skills.
  • Demonstrated attention to detail and accuracy.
  • Comfortable with technology and comfortable learning new systems and processes.
  • Demonstrated ability with math (addition, subtraction, multiplication, and division) as well as cash handling.
  • Great ability to provide and receive feedback from peers, supervisors, and customers and adapt behavior with coaching.
  • Genuine enjoyment in providing great service.
  • Organizational excellence and ability to manage deadlines, multitask, and prioritize effectively.
  • Excellence in written and spoken English is required; you will communicate with our customers and home office team members in writing as well as face to face. Minimum of a high school diploma or equivalent is required.

Application Deadline: Initial consideration will be given to applications received by 8/12/26. Applications received after this date may be considered if the position remains open or the application period is extended
Behavioral Characteristics
People-focused, communicative, and team-oriented individuals will see the most success in this role. Strong communication, patience, and resourcefulness are imperative for this role, as are organizational skills and attention to detail. Successful candidates for this role also find fulfillment in areas such as following procedures, working closely with others, and working on a variety of tasks throughout the day. A focus on task-management is required, along with the ability to focus on people and relationships.
Why Work for Shane Co.?
Shane Co. is a family-owned business and everyone who works in our organization is part of the family. This family point of view is exactly why we want to take care of you AND your family.
Base Pay range for this role is $22 to $24 for Customer Service Associate and $23 to $25 for Senior Customer Service Associate, which applies to this specific role in this location only.
  • Your placement in the range is determined through interviews, a review of experience, knowledge, skills, balanced pay with other team members and alignment with geographic market data. While we target most new hire offers toward the lower end of the listed range, more demonstrated sales experience, knowledge, and skills may result in a higher starting rate. Average performance will earn a moderate increase each year, while high performers can earn a very generous annual increase. Once you join us, we pay for performance and there is no ceiling to your base pay rate over time.

Beyond Base Pay: Base pay is just one component of our total rewards package. In addition, we include:
  • Participation in a team bonus that can range from zero to $150 each week for every member of the store team.

Beyond pay:
  • We are committed to investing in your overall, holistic wellbeing and that of anyone who depends on you. Our benefits and perks include:
    • Competitive medical, dental, and vision coverage.
    • Competitive 401(k) plan with company match.
    • Paid vacation time, sick time, holidays, volunteer time, and of course things like bereavement time (including for pets).
    • Protection if you are away from work in many circumstances, such as our company paid extended illness bank, optional long-term disability, and company paid life insurance.
    • Parental benefits including paid parental leave, fertility benefits, and child and adult care Flexible Spending Accounts.
    • Employee Affinity Groups with focus on things like parenting, LGBTQ+, and Grief and Loss.
  • Though weekend and evening availability is required, we are closed when most retailers are open (with 7 paid holidays each year for most staff), and our hours are much more enjoyable than many retailers. (Monday to Wednesday 10 AM to 7 PM, Thursday to Friday, 10 AM to 8 PM, Saturday 10 AM to 6 PM and Sunday noon to 5 PM are the hours we are open to customers.)
  • We offer dedicated training specific to your role in our company.
  • We are committed to career growth, whether that means doing your very best and growing in your same role over time or development and growth into a new role. We offer training toward advancement, specifically in the area of management and leadership for all levels. With stores in multiple markets, moving with the company is also possible.
  • While it is not necessary to be promoted here to be considered very successful, the majority of our management positions in our stores are filled from within and we are very proud to offer ongoing coaching and training towards that end.
  • We offer internal learning that covers both career and personal topics, from skills like excel to photography. This is self-paced learning and available to all employees.

Employer will not sponsor via or work authorization.

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