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Customer Service Associate Jobs in Derby, KS (NOW HIRING)

corpay

Customer Service Associate

Wichita, KS

$13 - $18/hr

What We Need Corpay is currently looking to hire a Customer Service Associate within our Corpay Lodging division. This position falls under our Lodging line of business and is located in Wichita, KS.

corpay

Customer Service Associate

Wichita, KS · On-site

$13 - $18/hr

What We Need Corpay is currently looking to hire a Customer Service Associate within our Corpay Lodging division. This position falls under our Lodging line of business and is located in Wichita, KS.

corpay

Customer Service Associate

Wichita, KS

$13 - $18/hr

What We Need Corpay is currently looking to hire a Customer Service Associate within our Corpay Lodging division. This position falls under our Lodging line of business and is located in Wichita, KS.

Corpay

Customer Service Associate

Wichita, KS · On-site

$14.25 - $19.75/hr

What We Need Corpay is currently looking to hire a Customer Service Associate within our Corpay Lodging division. This position falls under our Lodging line of business and is located in Wichita, KS.

Corpay

Customer Service Associate

Wichita, KS · On-site

$13 - $18/hr

What We Need Corpay is currently looking to hire a Customer Service Associate within our Corpay Lodging division. This position falls under our Lodging line of business and is located in Wichita, KS.

Hertz

Customer Service Associate

Wichita, KS · On-site

$15.50/hr

Customer Service Associate The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to ...

Hertz

Customer Service Associate

Wichita, KS

$15.50/hr

The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer ...

NTT DATA

Customer Service Associate

Wichita, KS · On-site

$15.50/hr

Customer Service Associate NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and ...

NTT DATA Services

Customer Service Associate

Wichita, KS · On-site

$15.50/hr

We are currently seeking a Customer Service Associate to join our team. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution ...

NTT DATA Services

Customer Service Associate

Wichita, KS · Remote

$15.50/hr

We are currently seeking a Customer Service Associate to join our team. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution ...

NTT DATA Services

Customer Service Associate

Wichita, KS · Remote

$15.50/hr

We are currently seeking a Customer Service Associate to join our team. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution ...

Hertz

Customer Service Associate

Wichita, KS · On-site

$15.50/hr

The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer ...

NTT America

Customer Service Associate

Wichita, KS · On-site

$15.50/hr

We are currently seeking a Customer Service Associate to join our team. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution ...

Walgreens

Customer Service Associate

Wichita, KS

$13 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Wichita, KS · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Wichita, KS · On-site

$13 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Derby, KS

Customer Service Associate information

See Derby, KS salary details

$8

$15

$25

How much do customer service associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer service associate in Derby, KS is $15.65, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $17.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

More about Customer Service Associate jobs
What are the most commonly searched types of Customer Service jobs in Derby, KS? The most popular types of Customer Service jobs in Derby, KS are:
What job categories do people searching Customer Service Associate jobs in Derby, KS look for? The top searched job categories for Customer Service Associate jobs in Derby, KS are:
What cities near Derby, KS are hiring for Customer Service Associate jobs? Cities near Derby, KS with the most Customer Service Associate job openings:
Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Derby, KS as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $32,546 per year, or $15.6 per hour.

Customer Service Associate

corpay

Wichita, KS

$13 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Corpay rating

7.4

Company rating: 7.4 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

13th of 21 rated payment service providers

Job description

What We Need

Corpay is currently looking to hire a Customer Service Associate within our Corpay Lodging division. This position falls under our Lodging line of business and is located in Wichita, KS. In this role, you will work in a fast-paced environment and be someone who truly enjoys helping clients to help drive client success. You will report directly to the Direct Accounts Manager.

How We Work

As a Customer Service Associate, you will be expected to work in an office environment. Corpay will set you up for success by providing:

  • Assigned workspace in Wichita, KS.
  • Company-issued equipment.
  • Formal, hands-on training.

Role Responsibilities

The responsibilities of the role will include:

  • Efficiently and professionally handling customer calls and emails from clients and CLC hotel partners
  • Managing customer issues using best-in-class courtesy, tact, and diplomacy as well as applying active listening and empathy skills
  • Relating to each individual’s customers’ needs, accurately answering questions, identifying problems, and presenting solutions
  • Creating client value by consulting with clients to introduce program features and services to match client lodging program needs
  • Researching client disputes and ensure timely resolution
  • Redirecting customers to appropriate departments and teams when appropriate
  • Reviewing outstanding balance accounts and contacting clients weekly as part of the team’s collection efforts
  • Performing additional customer service duties as required

 

Qualifications & Skills

  • Ability to multi-task by handling high call volume and email traffic
  • A team player with the confidence and passion to help our customers
  • Strong problem-solving and decision-making skills
  • Excellent active listening skills and ability to develop rapport on the phone
  • Excellent verbal and written communication skills
  • Strong organizational and attention to detail
  • Knowledge of basic accounting concepts
  • Proficient in Microsoft Excel and basic computer functions

 

Benefits & Perks

  • Medical, Dental & Vision benefits available the 1st month after hire
  • Automatic enrollment into our 401k plan (subject to eligibility requirements)
  • Virtual fitness classes offered company-wide
  • Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
  • Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
  • Philanthropic support with both local and national organizations
  • Fun culture with company-wide contests and prizes

What Corpay employees say

Pay

Benefits

Hours and flexibility

Workplace

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