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Customer Service Assistant Jobs in Remote, OR (NOW HIRING)

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Customer Service Assistant information

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How much do customer service assistant jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for customer service assistant in Remote, OR is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Remote, OR?

The most popular types of Customer Service jobs in Remote, OR are:

What are popular job titles related to Customer Service Assistant jobs in Remote, OR?

For Customer Service Assistant jobs in Remote, OR, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Remote, OR look for?

The top searched job categories for Customer Service Assistant jobs in Remote, OR are:

What cities near Remote, OR are hiring for Customer Service Assistant jobs?

Cities near Remote, OR with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Remote, OR as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 76% Physical, 1% Hybrid, and 23% Remote job distribution, with an average salary of $41,610 per year, or $20 per hour.

Customer Service Representative - State Farm Agent Team Member

North Bend, OR

Natalie Kelley - State Farm Agent
See more jobs at Natalie Kelley - State Farm Agentexternal

$3.3K - $5.8K/mo

Contractor

Re-posted 6 days ago

Job description

State Farm Insurance Agent

Immediate opening! State Farm Insurance Agent located in North Bend, OR is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. You will be joining a fun and hardworking team!

We are looking for someone to join us who has a desire to be the best in the industry and have fun doing it! You do NOT have to have sales experience to join our team, we are looking for someone hard-working, dependable, teachable, energetic and positive and we can train you to do the rest! This is a great opportunity for someone who wants to get started in a career with endless opportunities. The growth potential is unlimited. If you enjoy helping people and providing amazing customer service this is the perfect career for you!

As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. There is a base hourly wage + unlimited bonus potential so you can make as much as you desire.

Responsibilities:

  • Provide information about insurance products and services.
  • Assist clients with policy applications and renewals.
  • Handle client inquiries and provide timely responses.
  • Maintain accurate records of client interactions.

Qualifications:

  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Experience in customer service
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • Enthusiastic about helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • Self-motivated
  • Insurance Licenses (must be able to obtain)

About Us:

We love our community and helping people manage their insurance and protect themselves and those that they love. We love to have fun and work together. We are looking for the right people to join our team! This is a great career opportunity with unlimited growth potential. If this sounds exciting to you, we would love to chat with you! If you are motivated to succeed and can see yourself in this role, please submit a resume. We will follow up with you on the next steps in the interview process. Compensation: $3,300.00 - $5,800.00 per month.

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Roseburg, OR and help customers with their insurance and financial services needs, including:

  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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